How much do you pay for yearly maintanence on your machine?
#102
Power Poster
Join Date: Feb 2011
Location: Lowell, MA
Posts: 14,083
You definitely overpaid. I haven't had mine serviced in a while due to lack of funds on my part, but I would have demanded a full accounting on what exactly you paid for or what had to be done that made the bill so extremly, unrealistically high. But, I would not go back there ever again, either.
#103
I have two new Bernina's that were just in for the first year check, paid nothing. My older Bernina that I took in cost me $75.00 but it had no problems, just got a good going over and cleaned and oiled it. Oh my 830 BSR was not working, was a part inside of the machine that got broke, was replaced for nothing and it was over a year old. I have a GREAT dealer.
#108
I don't usually take any of mine in unless I can't fix it. My Viking #1 broke (something with the presser thingy) and I took it apart and found the little piece that broke off inside and repaired it, didn't think I could...BUT I don't give up very easy and I finally got it. It was in a hard spot to reach. I figured I saved myself a couple hundred dollars. I also took apart my "new" FW and cleaned and oiled and greased her. I had my Viking serviced once and they charged me almost $200 to re-align the needle area and they never even fixed it , something else happened to it and I had it back there 3 times before they got it right.I try to keep my machines clean all the time.
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