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Thread: Kudos to Connecting Threads

  1. #31
    Junior Member
    Join Date
    Mar 2011
    Location
    Middle of Florida
    Posts
    219
    I also think highly of them, they give GREAT SERVICE no matter if it's an order their filling or answering a question it's done very professional but SUPER FRIENDLY. Can't say enough good about them.

  2. #32
    Super Member fireworkslover's Avatar
    Join Date
    Oct 2009
    Location
    St. Cloud, Minnesota
    Posts
    1,602
    Last year I ordered some fabric and I didn't receive the correct ones. The red Batik was a faded red and white print. I called and they immediately figured out what had happened and sent me the correct fabric. I didn't have to ship back the wrong piece, she told me to keep it. Since it wasn't the kind of print I like, it's been used to practice fmq on. It was nice to get a free yard of fabric, tho.

  3. #33
    Senior Member
    Join Date
    Jan 2010
    Location
    Delaware County, SW of Phila.
    Posts
    510
    I have used connecting threads several times in the past year and have never been disappointed with anything. I also save lots of money on their threads and materials. Great company.

  4. #34
    Super Member sewdamncute's Avatar
    Join Date
    Feb 2011
    Location
    Temporarily living in CT...missing AZ!!!
    Posts
    1,736
    Blog Entries
    1
    Thanks for the information, I have not ordered from them...yet!
    Blessed Be
    Darlene

  5. #35
    Senior Member
    Join Date
    Jun 2010
    Location
    Texas
    Posts
    638
    Blog Entries
    1
    YEA Connecting Threads. Love them

  6. #36
    Senior Member quilting in my60s's Avatar
    Join Date
    Feb 2011
    Location
    Yakima, WA
    Posts
    376
    Quote Originally Posted by RonieM View Post
    Connecting Threads has great customer service!
    Sorry guys but I had poor customer service one time from them and it is hard to forget how condescending the person was who answered my email. I complained about the quality of some fabric I had ordered and I was told that I didn't know what I was talking about, etc.
    I still get all my threads from them, but it still irks me about the customer service. Thanks for letting me vent!
    quilting with my dogs

  7. #37
    Senior Member teddysmom's Avatar
    Join Date
    May 2010
    Location
    Stanley NC
    Posts
    933
    I also love CT. There customer service is way above the average. Love to order from them!

  8. #38
    Junior Member GypsyRse1's Avatar
    Join Date
    Feb 2010
    Location
    Salem Oregon
    Posts
    157
    Blog Entries
    22
    Absolutely the best company on the internet..... get this, I ordcered a closeout fat quarter bundle and 1 fabric was missing. I wrote to them and identified the missing fabric. Because that fabric was no longer available, they sent a new complete bundle.... WOW...love them

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