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Thread: Problems with Tin Lizzie?

  1. #1

    Join Date
    May 2010
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    Waller, TX
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    I hear great things about the Tin Lizzie, but I've only had mine for 1.5 yr. and it's been in for service 5 times now, and still isn't working. Several different parts have been replaced, but I think the real problem is the stitch regulator. I'm wondering if I should request a new machine or get my money back. Any advise out there? :roll:

  2. #2
    Super Member Pam Pollock's Avatar
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    Jul 2007
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    Beavercreek, OR
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    What is happening?

  3. #3

    Join Date
    May 2010
    Location
    Waller, TX
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    Hey, thanks for responding. It's nice to know someone is out there.

    Currently, the machine seems to work for manual stitching, but not with auto stitching. I used to be able with auto stitching let the needle go up and down a few time in place to lock stitch. But now, if the carriage doesn't move, neither does the needle. I have a QBOT computer attached to it that allowed me to do computerized patterns. Now the computer moves the machine, but the needle won't stitch. The tech has replaced several things on the machine including a needle sensor. We're now waiting for some control board to arrive, which wasn't in stock. So I've been out of commission for a month now. It always seems to happen when I'm in the middle of a quilt.

  4. #4
    Banned
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    Mar 2010
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    Sturbridge, Ma
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    If I had that much trouble I would ask for another machine and if that didn't work then ask for money back. Or you might try for $$ back first and see what they say.

  5. #5

    Join Date
    May 2010
    Location
    Waller, TX
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    Thanks, Holice. I have asked for a new machine. The company keeps telling my salesman to fix it. This must be a lesson in patience.

  6. #6
    Super Member Pam Pollock's Avatar
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    Hopefully once they replace the control board your problems will be resolved. That should change the brains of your machine. :D

  7. #7
    Power Poster Prism99's Avatar
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    Dec 2008
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    Try joining homequiltingsystems at http://groups.yahoo.com and asking there if anyone has had similar problems. It's an independent group, not associated with any company, and quite active.

  8. #8
    Junior Member katmom54's Avatar
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    Apr 2010
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    So. Maine
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    In a lot of states, the 'lemon' laws say that if an item is repaired 3 times within the first year, and still isn't working, then you are entitled to a new item rather than having yours fixed...although, sometimes that includes refurbished rather than brand new - but either way, it is supposed to guarantee a working product...you might want to look into that. We had problems with a computer...once we asked about it they sent us a new one...

  9. #9
    Super Member Janetlmt's Avatar
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    Mar 2010
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    I have a Tin Lizzie for 3 years and have no problems what so ever. I would call Ernie the owner at Lizzie. I deal with him and he has been so helpful. I stopped at his booth last year and requested a new power cord..and he mailed it right away. I would ask for a new machine...there shouldn't be that many problems with it in that short of time. I hope you get some answers.

  10. #10
    CrazyAunt's Avatar
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    Jul 2009
    Location
    Northwest Missouri
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    I have had a Tin Lizzie for 2 years and have had only one serious problem. I fried a circuit board in the stitch regulator control box. Took machine into shop and they fixed it while I waited. I was lucky. I agree with Janetlmt -- call Ernie the owner of Tin Lizzie. He seems to be very helpful when problems arise, at least he has been to some of friends who have a Tin Lizzie. I hope you get it to working soon.

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