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Thread: Purchasing from blog sites

  1. #1
    Member LeeJay's Avatar
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    A few months ago I found a list of items for sale by website participants (quilting blog). I found several reasonably priced books/ patterns and placed my order by private email to the seller. We agreed on the total price, I sent her a check ($30.00). She received my check and cashed it, but I did not receive my merchandise. She seemed distraught and remorseful that I hadn't received it, checked with me several times, but never offered to refund my money. I did not ask for reimbursement either. I feel that it was my responsibility to send payment, and hers was to provide the merchandise. I am not going to pursue the issue, but am curious as to how some of you might have handled a situation like this?

  2. #2
    Super Member Oklahoma Suzie's Avatar
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    Quote Originally Posted by LeeJay
    A few months ago I found a list of items for sale by website participants (quilting blog). I found several reasonably priced books/ patterns and placed my order by private email to the seller. We agreed on the total price, I sent her a check ($30.00). She received my check and cashed it, but I did not receive my merchandise. She seemed distraught and remorseful that I hadn't received it, checked with me several times, but never offered to refund my money. I did not ask for reimbursement either. I feel that it was my responsibility to send payment, and hers was to provide the merchandise. I am not going to pursue the issue, but am curious as to how some of you might have handled a situation like this?
    I'm not sure how I would handle it. But I do hope you get your order.

  3. #3
    Marjpf's Avatar
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    I learned that when I send something out, to make sure there is a way to track it. You could ask for the tracking number for the shipment. On the other hand, I bought something once that finally showed up about a month later. Looked like the post office had sent it pretty much around the world before it arrived.

  4. #4
    Super Member DebraK's Avatar
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    I don't know what more you can do. I actually had an opposite sort of experience. I ordered a pattern once, and the blogger sent me two because she was out of town for the weekend, and was sorry she had sent my pattern late. I hadn't even complained or noticed the delay.

  5. #5
    Super Member Boston1954's Avatar
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    The first thought in my mind would be a call to the Better Business Bureau.

  6. #6
    Super Member Candace's Avatar
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    I typically try to pay with everything online via paypal. That way if I don't receive my purchase I can get my money back. I send checks very rarely now, if ever. Paypal makes life much easier.

  7. #7
    Super Member DebraK's Avatar
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    Quote Originally Posted by Boston1954
    The first thought in my mind would be a call to the Better Business Bureau.
    I wouldn't do that without mentioning it to the seller first. You should give her a chance to make it right.

  8. #8
    Member LeeJay's Avatar
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    It has probably been four months since this transaction took place, so I have given up on ever receiving it. She sent the pkg at the cheapest rate, and there was no tracking service. She seemed sincere, etc. I will just consider the $30. as a charge for good future know-how and am not attempting to get my money. Just wondering if it has happened to any of you and what you did, or would do if it did happen to you.

  9. #9
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    I would simple as her to refund your money.

  10. #10
    Senior Member Dingle's Avatar
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    Quote Originally Posted by LeeJay
    It has probably been four months since this transaction took place, so I have given up on ever receiving it. She sent the pkg at the cheapest rate, and there was no tracking service. She seemed sincere, etc. I will just consider the $30. as a charge for good future know-how and am not attempting to get my money. Just wondering if it has happened to any of you and what you did, or would do if it did happen to you.
    But if this happened to you what makes you think it's not happening to other people? If you make an issue out of it she might make it right with you. I would not let it go. $30 bucks is $30 bucks. She either needs to get your items to you or refund the money, period. Have you talked to her in person? Anyone can sound sincere in an e-mail.

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