Not happy with my 8900
#33
Senior Member
Join Date: Jun 2011
Location: Cedar Falls, IA
Posts: 918
A persistent timing issue sounds to me like the hook isn't tightened correctly when timed. Not having everything tightened up well means the hook can slip again causing problems. Have you had some serious thread wads in the bobbin area? That is about all that should be able to mess up timing. It actually is remarkably easy to adjust timing on a machine; I have done it on my multineedle embroidery machine when installing a new bobbin case.
Hope you get satisfaction from your dealer and/or Janome.
Pam
Hope you get satisfaction from your dealer and/or Janome.
Pam
#36
Senior Member
Join Date: Sep 2011
Location: Central NY
Posts: 859
I think the dealer sounds pretty shabby. I have fixed timing on a machine and it took all of 1 minute. Your dealer sounds like a greedy so-and-so. Maybe you could ask to watch him fix it...???.....
They have blamed me and therefore not covered under warranty. I've had this machine for a year, and I went to this dealer because he offered such a great warranty (10 years parts and labor) then I find out because it's out of time it is my fault and not covered.
I have the glasshead pins and very careful not to run over them, I will check the needle bar.
Thanks for for all your help.
I have the glasshead pins and very careful not to run over them, I will check the needle bar.
Thanks for for all your help.
#37
I'm so very excited to report I took my machine to a new dealer, I did a quick something. Told me if there is a next time leave it alone and bring it to him so he can see what's going on , and he didn't charge me !! I did buy the janome needles and a blue dot bobbin case from him😊 now that's awesome customer service.
#39
Power Poster
Join Date: Jan 2011
Location: Southern USA
Posts: 16,016
I'm so very excited to report I took my machine to a new dealer, I did a quick something. Told me if there is a next time leave it alone and bring it to him so he can see what's going on , and he didn't charge me !! I did buy the janome needles and a blue dot bobbin case from him now that's awesome customer service.
I would let your lousy dealer know you found a good dealer. That's the way I am. I don't let anyone get away with being lousy on my dime.
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