I am in tears .. my beautiful 223 was destroyed in shipment
02-20-2015, 01:48 PM
#23
Super Member
Join Date: Sep 2010
Location: Arizona
Posts: 5,578
Originally Posted by mme3924
Ignorance! Or just plain carelessness. So sorry you received it in this condition.
Judy in Phx, AZ
02-20-2015, 02:31 PM
#24
Power Poster
Join Date: Jun 2011
Location: Southern California
Posts: 19,131
HOW sad. I had requested on my Grandfather's passing that the family oil lamp (converted to electricity) would be shipped to me. His second wife's daughter who was in her late 60s didn't take the time to make sure it was carefully professional packaged for shipping. This was a hand painted half glass shade. When it arrived, no bubble rack and the shade had be broken into numerous pieces in a quarter of the shade. They didn't even pay for insurance. For years, I made sure her mother didn't want for anything.
02-21-2015, 08:27 AM
#25
Super Member
Join Date: May 2013
Location: Kansas City, MO
Posts: 1,382
Originally Posted by soman2
What a shame!
Last week I received a Dressmaker which is identical to one that I have in my collection. I ordered it on e-bay and received it 4 days later and was well boxed. No visible damage on the exterior, but when it was unpacked, the portable carry case was broken into 20 pieces and the motor mount was partially ripped from the motor. I have not had much success with FedEx as the carrier. The machine was bubble wrapped and placed in a box and that box was placed in a larger box filled with peanuts. There were 6 red labels placed on the box stating "FRGILE-THIS SIDE UP" and the careless employees of FedEx still managed to destroy the merchandise. I notified the seller with pictures and received an immediate refund and was told to keep the machine in hopes that it could be repaired and just toss the broken case. My guess is that FedEx dropped the package from a height of about 3-4 feet flat on it's bottom and the 30+ lb. machine went through the plastic carrycase like melted butter. The machine has been repaired and up and running
. Remember the video on TV recently showing both major carriers throwing package over the fence-one being a flat screen TV. Go figure!
Soman2
The other Rodney
Last week I received a Dressmaker which is identical to one that I have in my collection. I ordered it on e-bay and received it 4 days later and was well boxed. No visible damage on the exterior, but when it was unpacked, the portable carry case was broken into 20 pieces and the motor mount was partially ripped from the motor. I have not had much success with FedEx as the carrier. The machine was bubble wrapped and placed in a box and that box was placed in a larger box filled with peanuts. There were 6 red labels placed on the box stating "FRGILE-THIS SIDE UP" and the careless employees of FedEx still managed to destroy the merchandise. I notified the seller with pictures and received an immediate refund and was told to keep the machine in hopes that it could be repaired and just toss the broken case. My guess is that FedEx dropped the package from a height of about 3-4 feet flat on it's bottom and the 30+ lb. machine went through the plastic carrycase like melted butter. The machine has been repaired and up and running. Remember the video on TV recently showing both major carriers throwing package over the fence-one being a flat screen TV. Go figure!Soman2
The other Rodney
Most package handling is automated, and with the huge volume of packages being processed, "Fragile" stickers are basically worthless.
03-17-2015, 01:45 PM
#27
Senior Member
Join Date: Mar 2014
Location: Puget Sound Region
Posts: 772
1. That's really bad packing and such a shame it happened to what looks like a very nice machine.
2. You had your hopes on getting a beautiful machine and rank carelessness/ignorance dashed them.
3. These things happen sometimes and the machine, while beautiful, isn't a rare one. I hope you didn't pay a lot for it.
4. Demand a refund. A full refund. Accept nothing less.
5. If you get to keep the machine, it's very salvageable. Motors (and their casings), lights, pedals are often found on eBay. They can be replaced.
Your 223 is not totally destroyed. While the damage is inexcusable and severe, it can be repaired.
I purchased a White Dial-And-Sew on eBay last year and that machine was TOTALLY destroyed during shipment. The seller wrapped it in one layer of newspaper and tossed it in a box.
2. You had your hopes on getting a beautiful machine and rank carelessness/ignorance dashed them.
3. These things happen sometimes and the machine, while beautiful, isn't a rare one. I hope you didn't pay a lot for it.
4. Demand a refund. A full refund. Accept nothing less.
5. If you get to keep the machine, it's very salvageable. Motors (and their casings), lights, pedals are often found on eBay. They can be replaced.
Your 223 is not totally destroyed. While the damage is inexcusable and severe, it can be repaired.
I purchased a White Dial-And-Sew on eBay last year and that machine was TOTALLY destroyed during shipment. The seller wrapped it in one layer of newspaper and tossed it in a box.
03-18-2015, 08:29 AM
#28
Junior Member
Thread Starter
Join Date: Dec 2013
Location: Canton GA
Posts: 113
update on my 223. they gave me full refund and I kept the machine. after drying the tears and getting some quiet time, I took a closer look. the case is totally destroyed. think you could make toothpicks with what was left. and the sawdust and chips from the case were everywhere in the machine. I cleaned it really well, took off as many parts and cleaned them as I could and oiled it well. the motor is trashed and there are some pretty good dents / gouges in the faceplate and the back plate. but all in all it is repairable. so I will get it running again. I am thinking about painting it. there are a lot of cuts and scratches in the body paint. Has anyone ever painted one of these machines. and even though it would not be 'stock'... I am thinking of a different color . just for fun...
03-18-2015, 03:13 PM
#29
Super Member
Join Date: Jun 2012
Location: Sonoma County, CA
Posts: 4,299
Well hey, that's good news! Lemons, you are now lemonade! 
I've never painted a machine but I've thought about it! I don't have any that need it, yet, but I think yours qualifies! That also means it might be easier for you to replace the motor since you could get one in a different color and it would just get painted over.
I've never painted a machine but I've thought about it! I don't have any that need it, yet, but I think yours qualifies! That also means it might be easier for you to replace the motor since you could get one in a different color and it would just get painted over.
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