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Thread: Canadian buyers

  1. #26
    Power Poster dreamer2009's Avatar
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    I ship to where ever they are.
    They seem to know the rates are different
    when they contact me for purchase.

  2. #27
    MTS
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    Quote Originally Posted by CarrieAnne
    I had a hard time figuring out the customs slips. A lady in Austrailia actually helped me do that. Not sure about figuring prices as I always go to the PO and have them do it, lol!
    If you use the FLAT rate PRIORITY envelopes (cardboard or padded), you only need the small GREEN form. You don't have to fill out the larger white customs form. As long as it weighs under 4lbs. (check for destination country limitations on the usps site) you can stuff as much as you want in there.

  3. #28
    Power Poster CarrieAnne's Avatar
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    Thanks, MTS, I will look into it!

  4. #29
    np3
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    I ship to Canada and the customs forms aren't that big a deal. I just make sure that they know that they pay the extra cost for shipping to Canada. My only problem was when I accepted a money order from Canada and my bank wouldn't take it. It even said US dollars on it and they refused it. Said it was too much hassle on the other end. They finally took it but charged me a fee for it so I did lose money on that purchase. But PayPal from Canadians avoids that problem.

  5. #30
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    on larger more costly items, it becomes an issue of customs, more than shipping costs OR the fact that there is NO way to track it and it is non-insurable! It is very easy for an international buyer to claim the item never arrived...here in the US we have NO way to prove that it did! So we have to send a refund and are out the product and shipping costs!

    I ship international and have been burned many times this way..but I remain positive that the vast majority are honest buyers and really will do the right thing...

  6. #31
    Senior Member OraLee's Avatar
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    I have mailed to canada many times and also to Gremany. Shipping is a little more but if it makes someone happy on the board I don't care.

  7. #32
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    I have bought many items from US and if you mark gift I have never had a problem even when sending to US.I was also charged alot from UPS but the guy told me if the lady had marked gift it wouldn't have been so costly.So now all my parcels I send to US are marked as gifts.I never gave the lady a hassle over the UPS price as it wasn't her fault just something we learned.

  8. #33
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    As a buyer, I have had problems getting what I want from US sellers.for the reasons have been mentioned. So what do you do? Don't use UPS, Use regular envelopes for small things like a few Fat quarters, (cardboard flat rate adds unneeded cost), Canadian Customs are a big problem ( divide large purchases, sure it will cost more in postage but will not cause a red flag to customs who will charge you an arm and leg).
    I am fortunate that I have a family member that has a Postal Box just over the border and I have had sent item there from sellers that will not ship to Canada. But there are sellers that will not send to a box which frustrates me. Why will US sellers not sent to a postal box. I pay by Paypal as postal or bank orders are a pain for the Sellers as someone has noted.

  9. #34
    np3
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    Quote Originally Posted by Gennynut
    As a buyer, I have had problems getting what I want from US sellers.for the reasons have been mentioned. So what do you do? Don't use UPS, Use regular envelopes for small things like a few Fat quarters, (cardboard flat rate adds unneeded cost), Canadian Customs are a big problem ( divide large purchases, sure it will cost more in postage but will not cause a red flag to customs who will charge you an arm and leg).
    I am fortunate that I have a family member that has a Postal Box just over the border and I have had sent item there from sellers that will not ship to Canada. But there are sellers that will not send to a box which frustrates me. Why will US sellers not sent to a postal box. I pay by Paypal as postal or bank orders are a pain for the Sellers as someone has noted.
    My memory is a little fuzzy here but I think that shipping to a PO box voids your protection through PayPal.

  10. #35
    MTS
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    Quote Originally Posted by np3
    My memory is a little fuzzy here but I think that shipping to a PO box voids your protection through PayPal.
    Wrong info. A PO Box can be confirmed just like any other address.
    One of my confirmed PayPal address is a POBox.

    http://cms.paypal.com/us/cgi-bin/mar...s_confirmation

    Used to be you HAD to ship only to a confirmed address (it would be so noted on the eBay sale or on the PayPal payment).

    Now as long as you ship to the address that comes through on the PayPal payment/eBay order, then the transaction is covered.

    iow, if I pay with a Ship To of address X and then write the Seller asking to instead ship to address Y, the transaction wouldn't be covered if the package went missing.
    http://pages.ebay.com/help/pay/quest...confirmed.html

    The fact that it is a PO has nothing to do with it.

    Now, some Sellers might state in their terms that they don't ship to POBoxes.
    That's because they might use FedEx or UPS as shippers instead and don't want the hassle of chasing down physical addresses.

    Here's where you can confirm your PayPal address (as a buyer):
    http://reviews.ebay.com/How-to-Make-...00000004810897

  11. #36
    Super Member lynnsim's Avatar
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    As a seller, I don't mind mailing internationally, Canada included. Lately, though, I have included shipping in the cost of an item; then, I did state USA only. I believe I will add a note in my ads that I will sell to anyone; I know international buyers realize they have to pay more. It is more of a hassle to mail to everyone, but I'm always glad to make my customers happy. I've sold on eBay for years; never had any problems (I believe I've sold more fabric to Japan than even USA). And I've been lucky here; no problems either. But I did wonder why I had only USA buyers here (until this week); we have to let them know we will ship to them, right?

  12. #37
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    i have been shipping all my life to the UK. (family). i just shipped a package to Argentina the other day. i hope she gets it, some countries are so strict about what they will let in..yes even fabric can be banned.(it is a gift for someone here on the board,she didn't buy it) I shipped to another gal here from Israel. no problems.
    IF you use a Flat rate envie..you can do it on line and the custom forms are filled out on line also. you have to know the weight of course. then when you go to the post office..they scan it..from the info you printed out at home. no fuss. having the address, in the correct order,line is important.
    i have shipped to Canada,Turkey,Australia also. no problems.
    on usps.com they have estimate shipping costs over seas. you just have to know the weight, and the way you want to ship it..they give you all the choices of shipping and the costs all on the same page.

    Now if someone here tried to hold me to a price quoted..because i didn't put "only ships only to USA" on it..i would tell her to either pay for it all..or it would go to the next person who wanted to buy it. and not worry about bad reviews. this is a friendly board..hopefully!

    i don't put "will ship outside USA" on this board, because it doesn't matter to me. i will ship it to where ever.
    So please ask the seller here, if she will ship to you..ya never know..she may or may not, and never thought about it.

    if you ship ebay..you need to find out how to limit or open up your shipping..it is on you, not the buyer. they have tutorials.and message boards to learn.
    easy mistake, but can be fixed for future sales. i would eat the profit for my first mistake..after that, i would find out how to work Ebay better.
    i have bought on etsy but never sold on there.

  13. #38
    Senior Member incoming2me's Avatar
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    Indeed, the customs forms were a pain. There was no way to track or insure the package I sent...
    The one time I did ship to Canada took two separate trips to the post office and a lot of line standing with DD4 in tow. (Not so much fun!)
    At the time, I was happy to ship the item to Canada, not having done shipping there before this.
    Having done it.. I don't care to do it again.

    Shipping only to US addresses allows me to pay and print my postage from my computer and toss the package in the mailbox all from home.

    I lived in Toronto, ON for just over a year (1997-1998) and can sympathize with those that live there (Canada) regarding the availability of some things.

  14. #39
    Power Poster ManiacQuilter2's Avatar
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    Quote Originally Posted by alwaysdreaming
    Just a question to sellers on the board. Why do some sellers put "only ship to US addresses"? I saw a pattern the other day that I would have bought, but I'm from Canada.I respect their decision, and I know that it costs more to ship to Canada, but I would have willingly paid the extra cost.
    Just wondering.................
    I sell on eBay. I tried once to send a package to Canada and it was very confusing with all the paperwork one must fill out. Most of us Americans are NOT familiar with shipping internationally. I had the package that I had shipped to Canada returned to me twice because I had made a mistake with the paper work. There are at least two different forms and you MUST fill out the correct form. This step can be a little overwhelming. The Delivery Confirmation used in the US to track the package is NOT valid in Canada thus there is no way of knowing the progress of the package. Packages do ALSO get stuck in custom. It took over a month for my client in Canada to finally receive her package using US Priority International Flat rate envelope. I really did enjoyed chatting with her swapping quilting stories. Sending money thru PayPal is not difficult as long as you send US dollars. Since you have a different currency, that might be another reason that sellers are hesitant to sell outside the US. You can always contact a seller and start forming a relationship with her offering to help her navigate thru the paperwork. But some members of the QB do NOT have a PayPal account. Just want to know why some of us hesitate. When I am able to sell, I will try to note that I will at least TRY to include you. Best quilting wishes to you all, our northern neighbors !!
    Joellyn

  15. #40
    Super Member SherriB's Avatar
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    UPS tracked my package to Canada all the way to her home. I knew when it made it to customs and finally to her home. And I got insurance free on it.

  16. #41
    Senior Member tangledthread's Avatar
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    Quote Originally Posted by alwaysdreaming
    Just a question to sellers on the board. Why do some sellers put "only ship to US addresses"? I saw a pattern the other day that I would have bought, but I'm from Canada.I respect their decision, and I know that it costs more to ship to Canada, but I would have willingly paid the extra cost.
    Just wondering.................
    Great Question, great discussion! Thank you for asking, I was wondering the same thing.

  17. #42
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    My buyers have never had problems with US money orders and sometimes I have sent hidden US cash and it always arrived safely.I am happy to say I have had good service buying from my American friends and will keep on doing so.I rarely find someone who won't ship to Canada and if I do I figure its there choice.

  18. #43
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    When I am ordering from the USA, I try to remember to state USPS and then our PO will figure any duty or taxes to be paid for a flat $5 fee. UPS is set up to be the broker and then the fees are more like $30 plus duty and taxes. Yikes.

  19. #44

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    Hi there, just a suggestion - you may want to use a package forwarding service if you find items you want shipped to Canada. It's so much easier. This way you can buy any item in the US without running into this problem. MyUS.com is good and have been around for awhile. Simply speaking, they provide you with a U.S. address, all your items are shipped there and you can consolidate your purchases into smaller packages for cheaper shipping. This way you aren't limited on what can and cannot ship to international addresses. Here's a special discount code for you to use to get 15% off your first shipment. Hope that helps! http://myus2.myus.com/programs/main/...kd=&id=1001517

  20. #45
    Super Member frarose's Avatar
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    Shipping to Canada in a package under 13 ozs is simple and doesn't require one of those custom forms & cost isn't bad but if you use a priority envelope for Canada and overseas shipping the cost is faily high

  21. #46
    Senior Member Becka's Avatar
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    My son-in-law and his wife are living in Canada while he goes to school, and she runs into a lot of that - stores that won't ship to Canada. So she has them sent to my address and I send it on. I send all their Christmas/Birthday, etc through the mail as well. We've never had any problem and I haven't noticed anymore hassle sending to them than when I send things to my Navy family in other countries. As long as both parties understand about cost and agree on the method of shipping, it shouldn't be a problem.

  22. #47
    Super Member rexie's Avatar
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    I ship anywhere. I figure it may be cheaper to ship than to pay regular price in Canada and Australia.

  23. #48
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    Great conversation. I too am disappointed sometimes when it's "shipping to US only". But, I totally understand. This is personal buying/selling & that most of us are not the big business. When I see something I want to purchase I always, regardless of what the seller posts, (unless they clearly state "US only"), PM first asking if they ship to Canada. I am never in a hurry & always respect those that ask if they can get back to me regarding the shipping costs. This is the best communication! I have fun on this board & want to keep it cordial. A great place to be!
    Maureen

  24. #49
    Senior Member bob1414's Avatar
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    I guess what the seller wants to do is up to him/her .
    I ship my batik all over the world - yes, it's more work to print out all the customs forms, attach the plastic envelope to the package and insert the forms, but people from all over the world need batik......don't they???!!!!!!!!!!!

  25. #50
    Senior Member Linda - K.'s Avatar
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    I have never shipped to Canada but have purchased things off Ebay from Canadians. I have no problem paying higher cost for them to mail item to me if I really want it. Never had any problems. Communication is the key!

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