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Thread: Credit Card Information Compromised from Connecting Threads.

  1. #1
    Power Poster debcavan's Avatar
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    Credit Card Information Compromised from Connecting Threads.

    > Customers who had credit card numbers on file after using them at
    > Knitpicks.com, ArtistsClub.com, or ConnectingThreads.com may have had
    > their information exposed. A file on the Crafts Americana Group, Inc.
    > servers was accessible for a period of time before being removed on
    > January 25, 2013. The file contained names, credit card numbers,
    > addresses, and phone numbers.
    >
    > Source:
    > California Attorney General



    This is the e mail I received this morning and I checked my account immediately and yes there was a $500 from New Zealand. They cancelled my card and are sending me a new one. The people dealing with me at the credit card company were very kind and so calm. Obviously they deal with this all the time. I gave them the information that I had received the e-mail and others had immediately e-mailed they had had charges but didn't know where they came from. This was a quilter's site. So that is why I checked. One lady had her credit card company call her but it went passed mine.
    DEB CAVAN

  2. #2
    Super Member Teddybear Lady's Avatar
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    Thanks for the information. We had our Discover card account hacked last spring. Had to get new cards. Got a call from Discover asking about some charges that didn't look right. So glad they are watching out for this stuff. I had a charge for a motel in California, iTunes, and something from Groupons. Weird selection I know.

  3. #3
    Super Member crafty pat's Avatar
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    I never use a credit card on line or mail order. If they won't take a check or money order they don't get my business.

  4. #4
    Super Member EasyPeezy's Avatar
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    Thanks for the info. This is becoming a never ending problem.

  5. #5
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    debcaven..I got the same message a few days ago..I immediately checked my cc online .. and it seems to be OK.. sorry yours was compromised...These 3 sites are "sister sites". I'm sure most of you know this, but not I...Been using a CC at Artistclub.com for years with no problems..but these are different days..I'm going to use a check or paypal from now on..Mainly will try to spend cash locally, I think. Sometimes that is not possible, I know...
    Yes, I read the thread on 'paypal' too...

  6. #6
    Super Member Jan in VA's Avatar
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    I, too, had this problem this Christmas, but where I was hacked was never found out (or, at least, not shared with me or the bank). My personal banker made a creative suggestion since I am not a paypal user due to some problems several years ago. They set me up with TWO checking accounts and labeled one of them as my "Shopping" account. It will remain at zero balance until I transfer $$ into it when I am ready to shop online.

    I go to a site to order, determine how much the charge will be for my total purchase, move to my online banking site where I transfer the correct funds into the "shopping" account, go back into the ordering site and complete the transaction with them using a DEBIT card that only works on my particular "shopping" account. At that point, when the charge goes through, my "shopping" account balance at the bank goes back to zero, so it will benefit nobody to try to charge against it illegally.

    The process takes a few extra minutes but I feel much safer than I used to.

    Jan in VA
    Jan in VA
    Living in the foothills
    peacefully colors my world.
    http://www.quiltingboard.com/members...bums19552.html

  7. #7
    Senior Member
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    We use "one time only" numbers given by our CC company for use online. The number can only be used once and then is shut down.

  8. #8
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    Hi

    Thanks for the idea, I have to go to the bank tomorrow to set up a new account due to mine being compromised (the cheeky devils tried to get into the account by advising them that I had moved to another part of the country and would they send all my details to the new address- luckily my bank was on the alert) so when I go I am going to ask them to set up an account like yours. Mauren in UK
    Happily retired and love the freedom it gives

  9. #9
    Junior Member Suzette316's Avatar
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    Quote Originally Posted by sweetana3 View Post
    We use "one time only" numbers given by our CC company for use online. The number can only be used once and then is shut down.
    I do the same. I love the ShopSafe cards I can create on my banking website. It makes online shopping so much safer.

  10. #10
    Super Member Wonnie's Avatar
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    From personal experience your account being compromised doesn't have to be on line...we had eaten at a new restaurant and paid with a credit card which anyone has access to once it leaves your hands. The next day I got a call from Bank of America about some suspicious charges that appeared on my account that same day totally over $10,000 dollars for purchases all over the country, New York, Las Vegas, etc....one for $5,000, (2) for $1,000, (1) for $1500, etc. Thankfully they had refused to pay them. The smallest and first one charged was for a pair of shoes from a company I never heard of but evidentally it rang a bell with them. They issued me a new card, of course, and put me on a list where my acc't is watched. If I make any large purchases like for car repairs I call them with the amount so they know what to be looking for and will pay it.
    Don't know if they ever found out who did it.

  11. #11
    Super Member coopah's Avatar
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    Quote Originally Posted by crafty pat View Post
    I never use a credit card on line or mail order. If they won't take a check or money order they don't get my business.
    But Connecting Threads does take checks and money orders.
    Last edited by coopah; 02-17-2013 at 06:09 AM.
    "A woman is like a tea bag-you can't tell how strong she is until you put her in hot water." Eleanor Roosevelt

  12. #12
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    Quote Originally Posted by debcavan View Post
    > Customers who had credit card numbers on file after using them at
    > Knitpicks.com, ArtistsClub.com, or ConnectingThreads.com may have had
    > their information exposed. A file on the Crafts Americana Group, Inc.
    > servers was accessible for a period of time before being removed on
    > January 25, 2013. The file contained names, credit card numbers,
    > addresses, and phone numbers.
    >
    > Source:
    > California Attorney General



    This is the e mail I received this morning and I checked my account immediately and yes there was a $500 from New Zealand. They cancelled my card and are sending me a new one. The people dealing with me at the credit card company were very kind and so calm. Obviously they deal with this all the time. I gave them the information that I had received the e-mail and others had immediately e-mailed they had had charges but didn't know where they came from. This was a quilter's site. So that is why I checked. One lady had her credit card company call her but it went passed mine.
    I had my card compromised after using it at Connecting Threads. Thanks for the info. I will be hesitant to use it there again and I had planned on doing so in the next few days.

  13. #13
    Super Member DogHouseMom's Avatar
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    I had my card compromised recently ... as did many people here on QB according to the MANY threads on the subject just in the last month. It's a good bet that were were all done by the same hackers.

    Jan ... I'm going to check out that idea with my bank! Thanks for the tip!!
    May your stitches always be straight, your seams always lie flat, and your grain never be biased against you.

    Sue

  14. #14
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    I just checked my Discover card. Someone hit me up for $197 on 2/13. Thanks for the heads-up!

  15. #15
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    This is a great idea, will have to look into it. Several years ago there was a problem with our account, don't remember the exact details, but we needed to establish a new account, however we also had to keep the original open for checks that hadn't cleared yet. My DH put $300 into that account until the problem was corrected, then he only used that debit card number on charges that he initiated, which meant if the account was hacked, they could only get $300, unlike a debit card which would have access to your entire account. It always pays to be alert, and for the bank to be alert too. One day after dropping my husband and daughter on a plane to FL, she going back home and he "looking for a job", so I decided to initiate my new credit card that was in my name only. I made several purchases before and after work, and when I got home, the bank had left me a message about the charges made that day, as I had never used the card before. It was nice to know that "they had my back". It never hurts to be too careful.

  16. #16
    Super Member nygal's Avatar
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    Well that may be how people in many places in Europe got both of my debit card numbers just two weeks ago that were from two different banks!! I told my dh that I bet one site I shop at frequently was compromised but they aren't telling we the customers in fear we'd stop shopping with them online.
    Last edited by nygal; 02-17-2013 at 07:30 AM.
    When it seems like the world is falling to pieces remember that the pieces are falling into place. We are nearing closer to the End Times.

  17. #17
    Super Member jbj137's Avatar
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    My Discover was hacked about a month ago and they called me.
    Someone tried to get into my sister's 401K and the bank stopped them.

    We are in the SC breach but I really do not think mine was from that,
    I think someone grabbed the # (I had only used it 3 times in that month
    gas, groceries, and on-line to check my credit report).

    I now have one of those metal blocked holders.

    Have been told you can just wrap the cards in aluminum foil & that will work.
    J J (jbj137)

    I am a G.R.I.T.
    G = girl R =raised I = in T = the S = South

  18. #18
    Super Member willferg's Avatar
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    I'm not sure if my bank would give me a free account that didn't require a minimum balance...you'd think they would, just to prevent this kind of stuff!
    People who start projects and never finish them are cooler
    than people who never start projects at all.


    http://quiltingquick.weebly.com/blog.html

  19. #19
    Super Member crafty pat's Avatar
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    I order from the catalogs and they do take checks but not on line.

  20. #20
    Senior Member richardswife's Avatar
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    I never charge on my debit card or credit card at a restrurant or on line. If I plan to eat out I take cash. For other activities such as ordering on line I get a prepaid card ( you can purchase one at Wal Mart and at your bank) and use it for purchases. This way no one can get your card #'s.

  21. #21
    Super Member marla's Avatar
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    I sure wouldn't use my debit card to make online purchases as if anything happens there is no insurance to replace the money but there is w/ a credit card. Perhaps Pay Pal w/ a credit card listed w/ them. Someone on this board complained abut Pay Pal, that she couldn't close the website when she was through w/ the transaction, so someone spent her money on Pay Pal. I just looked at Pay Pal and you can close that window. The exit box to click is at the top of the page. If you make infrequent purchases on line, use the same card to keep track of everything. If your credit has been compromised, contact experian and the other 2 to put a freeze on your credit. If Your bank acct is compromised, better close that acct. Any more suggestions are welcomed however all credit report give good advice.
    Hope you stay safe. We live in a world where we must always be on guard, watch for the safety lock when doing a transaction and I no longer will hand a waitress my card to pay the bill. Pay in cash.
    Hugs.
    Jesus knows all my imperfections yet he still loves me. Amazing!

  22. #22
    Super Member marla's Avatar
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    PS. Whenever I do a transaction, I close out the site, then close my browser.
    Jesus knows all my imperfections yet he still loves me. Amazing!

  23. #23
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    I have a CC with a $100 limit that I use for paying on toll for toll road and small shopping purchases, don't ususally go over $100 unless it is for dogs meds/flea stuff. Pay cash at stores and when we eat out, those are worst places as they walk away with card and can copy it while ringing up bill or take picture of front and back and hand it back to you.

  24. #24
    Power Poster BellaBoo's Avatar
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    I had my Discover card taken over by a phone call! If the customer reps will accept the changes over the phone then I don't need Discover. It's the only card I used for online shopping, no other use. Security for online shopping is going to cost any business a lot of money. The stores that don't or can't pay for the security will continue to have all information compromised. Now I use pre paid card. Just be sure it has a security code on the back or it will be a gift card.
    Got fabric?

  25. #25
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    You can get a VISA green dot card and load it with the amount of money you want to spend. You do have to pay a monthly service fee of less than $5.00 if you want to keep it. We do this so no one can hack our regular account.

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