My tale of Woe but with a happy ending
07-14-2011, 12:42 PM
#31
Super Member
Join Date: Dec 2010
Location: Dallas area, Texas, USA
Posts: 3,042
Originally Posted by isnthatodd
We have made hundreds of purchases on ebay and only had a couple of problems. We do always wait until we receive an invoice from the seller. That way, if there is a problem, we can resolve it before we pay it. We use Paypal and have never had a problem, but I do check after each transaction.
07-14-2011, 02:31 PM
#32
Banned
Join Date: Dec 2009
Location: Enid, OK
Posts: 8,273
Originally Posted by garysgal
I debated sharing this because just thinking about it makes my stomach sick, but... I won two auctions on ebay and they both stated "free shipping and postage''. When I got the invoice I paid it thru PayPal and then when they sent me an email notifying me that I had paid, I looked at it and it said "shipping and handling $11.19". I almost fainted!! I emailed the seller and they said oh no, ebay added that, they had nothing to do with it because I chose to pay it when I won the items. I called ebay and they said no, we don't add postage, the seller did it because apparently you chose to pay postage. I called PayPal and they said they didn't add the postage, the seller must have. I thought and thought and asked myself how in the world did I chose to pay shipping when the auction clearly said free postage. (If I had been more alert I would have noticed it before I paid and then could have handled it then.) After about 6 emails back and forth to the seller, I came to the conclusion that something wasn't right, but I had no idea what it was. The seller told me they couldn't refund the money because the package was already in the mail. Plus they told me that Ebay does this all the time and they have no control over it. So I told myself that I had learned a valuable and expensive lesson. I waited and waited and the package didn't come when it was supposed to so I emailed the seller and they said, oh we are so sorry, we'll contact UPS and refund your shipping. Duh-why could they NOW refund my money but couldn't before? I checked with PayPal and sure enough, the $11.19 was refunded. So, I am left with my auction, (which came late) a refund and the feeling that somehow, this seller isn't being truthful. Now, my problem is what kind of feedback do I leave? Believe it or not, they have a 100 % feedback.
Ebay and paypal do NOT, nor have they ever added anything to a transaction! That seller was NOT on the up & up and is the sole reason why the HONEST sellers are leaving ebay in waves/droves, whatever they can do to get out!
With the latest rounds of RULES coming out, it will really be harder for the HONEST sellers to do anything right! The crooks, both buyers and sellers, will always have the upper hand!
Sorry this happened to you!
I closed my ebay store and really do NOT regret it...I was tired of getting ripped off by dishonest buyers!
07-14-2011, 03:50 PM
#34
Super Member
Join Date: Apr 2007
Location: North Carolina - But otherwise, NOTW
Posts: 7,940
I had an experience where it said FREE SHIPPING on the eBay ad, but when I went in to purchase it, it added $15.00 for shipping. I couldn't figure it out for a minute, then I read the FINE PRINT, and you had to buy more than a specific number of the items to get FREE SHIPPING!! It was very deceptive.
In all these transactions, remember BUYER BEWARE!!! It's YOUR responsibility to check out EVERYTHING before you agree to buy.
In all these transactions, remember BUYER BEWARE!!! It's YOUR responsibility to check out EVERYTHING before you agree to buy.
07-14-2011, 05:02 PM
#35
Banned
Join Date: Dec 2009
Location: Enid, OK
Posts: 8,273
Originally Posted by jljack
I had an experience where it said FREE SHIPPING on the eBay ad, but when I went in to purchase it, it added $15.00 for shipping. I couldn't figure it out for a minute, then I read the FINE PRINT, and you had to buy more than a specific number of the items to get FREE SHIPPING!! It was very deceptive.
In all these transactions, remember BUYER BEWARE!!! It's YOUR responsibility to check out EVERYTHING before you agree to buy.
In all these transactions, remember BUYER BEWARE!!! It's YOUR responsibility to check out EVERYTHING before you agree to buy.
07-14-2011, 05:51 PM
#39
Banned
Join Date: Dec 2009
Location: Enid, OK
Posts: 8,273
Originally Posted by Mattee
Originally Posted by jaciqltznok
Originally Posted by blueangel
Be honest.
Why are you yelling?
07-14-2011, 06:59 PM
#40
Super Member
Join Date: May 2009
Location: Ohio
Posts: 1,299
I have bought and sold on eBay and only had one bad experience, and that was resolved eventually. I use Pay Pall all the time, I love when an online store takes PP, it is so convenient. Now I have been an eBay seller since the 90's off and on, shopping just as long. Most folks are honest despite the claims otherwise.
It is like the news, no one cares to hear about good stuff, but one bad story and generalizations are made.
It is like the news, no one cares to hear about good stuff, but one bad story and generalizations are made.
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