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Thread: Positive Feedback

  1. #26
    Power Poster
    Join Date
    Aug 2011
    Location
    Charleston SC
    Posts
    10,723
    Good idea....I will try to be more mindful of this. Thanks..

  2. #27
    Power Poster Mousie's Avatar
    Join Date
    Jan 2008
    Location
    Florida
    Posts
    17,183
    Quote Originally Posted by Neesie View Post
    When we get lousy service from a company or company's employee, most of us don't hesitate complain. However, how many of us think to write a note of praise, about the GOOD service? Way too often, we just take it for granted and say nothing.

    If you're happy with the way a store's employee has gone out of his/her way to help you, please take a minute to contact the store's main office (online) and write a quick note of praise, for that person (make sure you give the person's name and the location of the store). That note will most likely be forwarded to the appropriate store's manager and the helpful employee. It's so easy, to brighten up a person's day!
    I've done this after a company took 4 months to straighten out my credit card. I got a very personable and very helpful employee that was very patient and thorough with me. I was sooo pleased with him. The funny thing was I asked for his supervisor and was praising him to the very guy that has been a bonehead to me during a different call. He had read a self help book about assertive techniques and was using them to his own advantage. (I had read the same book!) I thought it was delicious karma that he had to hear about both sides of the coin and couldn't say anything
    It is a blessing, to be a blessing !
    ~Quilters are warm people!!!~
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