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Embroidery card

Embroidery card

Old 09-21-2020, 03:43 AM
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Have a problem.... Can anyone help or give suggestion? Have the embroidery card "Sunflowers" & when it's inserted it says "this card can not be used,..." but it's suppose to be For Brother Compatibles". I have Brother NV2800D. It worked great in previous Brother. TIA..

Last edited by ljptexas; 09-21-2020 at 03:46 AM.
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Old 09-21-2020, 04:12 AM
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Is the card inserted correctly?

Check page 129 of the manual. It says that the card must go in the machine in the correct direction. Machine has to be off.

Did you select the design source on the machine? machine, usb, or card? Is the design size and hoop size compatible with the machine?

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Old 09-26-2020, 01:32 AM
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The design is too large for the size hoop you have selected.
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Old 09-26-2020, 07:43 AM
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Sometimes you are able to resize your designs to fit when it won't accept the design. I have digitizing software that allows you to resize. I have done this to many times to count.
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Old 09-28-2020, 03:40 PM
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Originally Posted by Rhonda K View Post
Is the card inserted correctly?

Check page 129 of the manual. It says that the card must go in the machine in the correct direction. Machine has to be off.

Did you select the design source on the machine? machine, usb, or card? Is the design size and hoop size compatible with the machine?
Problem solved. Contacted company & rep sent me the pes format, so I'll download to usbs soon.... Will try to find a home for it.....
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