Go Back  Quiltingboard Forums >
  • Main
  • Bummed >
  • Bummed

  • Bummed

    Thread Tools
     
    Old 09-12-2014, 04:55 AM
      #11  
    Super Member
     
    Join Date: Sep 2011
    Location: Southern Indiana
    Posts: 5,052
    Default

    A word of caution here. my sister took her Janome in one time to be fixed. She dropped it off at the QS, someone picked the machines up from there, and there were several, all Janome's. Anyway the machine she got back, was the same model as hers, but not her machine. put some kind of identifying mark on your machine and the foot pedal if you send it, or write down the number of your machine so you have it. who ever picked up the machine's that day put them in the back of a pickup truck.
    Jackie Spencer is offline  
    Old 09-12-2014, 05:18 AM
      #12  
    Senior Member
     
    Join Date: Jan 2013
    Posts: 307
    Default

    Originally Posted by barking-rabbit
    My auto cutter didn't work as well after the check up.

    This is what I'm afraid will happen if I take my machine in for service. YIKES!
    pokeygirl is offline  
    Old 09-12-2014, 05:20 AM
      #13  
    Senior Member
     
    Join Date: Jan 2013
    Posts: 307
    Default

    Originally Posted by Jackie Spencer
    A word of caution here. my sister took her Janome in one time to be fixed. She dropped it off at the QS, someone picked the machines up from there, and there were several, all Janome's. Anyway the machine she got back, was the same model as hers, but not her machine. put some kind of identifying mark on your machine and the foot pedal if you send it, or write down the number of your machine so you have it. who ever picked up the machine's that day put them in the back of a pickup truck.
    Wow! This is not a good thing. I am so hesitant to take my machine in for service.
    pokeygirl is offline  
    Old 09-12-2014, 05:32 AM
      #14  
    Power Poster
     
    Join Date: Jan 2011
    Location: Southern USA
    Posts: 17,908
    Default

    yep, I took my machine in for a repair and got a different foot petal back. I made a point of showing the shop owner my name on both the bottom of my machine and foot pedal. I looked at the bottom of my machine and pedal before leaving. The shop had to give me a brand new pedal because they couldn't find the woman that had mine. Her's was all scratched up, I didn't want it.
    Onebyone is offline  
    Old 09-12-2014, 05:32 AM
      #15  
    Super Member
     
    mandyrose's Avatar
     
    Join Date: Feb 2012
    Location: lehigh valley pa
    Posts: 1,481
    Default

    my auto cutter on my babylock ellure didn't work from center needle position to the left but did work from the 4.0 and all the way to the right for the longest time then all of a sudden out of thin air it started cutting in all the needle positions go figure, now on my brother embroidery machine the empty bobbin alert is not working I'm hoping that will fix itself also I'm just waiting to see how long I can deal with it before I take it in to the mechanic/dealer
    mandyrose is offline  
    Old 09-12-2014, 05:54 AM
      #16  
    Super Member
     
    Join Date: Jun 2012
    Location: Sonoma County, CA
    Posts: 4,299
    Default

    Originally Posted by Jackie Spencer
    A word of caution here. my sister took her Janome in one time to be fixed. She dropped it off at the QS, someone picked the machines up from there, and there were several, all Janome's. Anyway the machine she got back, was the same model as hers, but not her machine.
    Oh yuck!! That would bother me, for sure. I'm lucky; my dealer does the servicing in-house so nothing leaves the building.

    My foot pedal has velcro stuck to it so I'd definitely notice if I got the wrong one back! I think I might put something more permanent on there though, especially since I do take my machines to classes with me.
    Sewnoma is offline  
    Old 09-12-2014, 11:38 AM
      #17  
    Super Member
     
    misseva's Avatar
     
    Join Date: Jul 2010
    Location: East Arkansas
    Posts: 2,534
    Default

    I always put one of my address labels on my machine and foot pedal. Even in class, it helps identify mine.
    misseva is offline  
    Old 09-12-2014, 02:53 PM
      #18  
    Senior Member
     
    madamepurl's Avatar
     
    Join Date: Nov 2010
    Location: IL, USA
    Posts: 377
    Default

    Going off to mark my machines now.
    madamepurl is offline  
    Old 09-12-2014, 03:50 PM
      #19  
    Super Member
     
    nstitches4u's Avatar
     
    Join Date: Apr 2011
    Location: Independence, MO
    Posts: 3,560
    Default

    Originally Posted by Jackie Spencer
    A word of caution here. my sister took her Janome in one time to be fixed. She dropped it off at the QS, someone picked the machines up from there, and there were several, all Janome's. Anyway the machine she got back, was the same model as hers, but not her machine. put some kind of identifying mark on your machine and the foot pedal if you send it, or write down the number of your machine so you have it. who ever picked up the machine's that day put them in the back of a pickup truck.
    My dealer has all of my machines' serial numbers in his computer data base. When I take a machine in for cleaning or service, he prints a service ticket which includes the serial number. I can't imagine the repair shop sending your sister's machine home with someone else. She should have a warranty with her serial number on it. If they gave her machine to someone else, they are responsible for replacing it.
    nstitches4u is offline  
    Old 09-12-2014, 06:52 PM
      #20  
    Senior Member
     
    Join Date: Mar 2011
    Location: Michigan
    Posts: 757
    Default

    When I went for my new machine classes, our teacher showed us how to clean our blade! I'm so glad she did, because last week my cutter wasn't cutting the bobbin thread and I was getting frustrated. I tried removing the bobbin and replacing it. However that still didn't work. So I proceeded to open up the plate, move the blade and clean it well with the little brush that came with the machine. Voila! Working great again!
    Grandma Mary is offline  
    Related Topics
    Thread
    Thread Starter
    Forum
    Replies
    Last Post
    Candace
    Main
    76
    07-27-2011 09:30 PM
    momto4
    Main
    7
    09-25-2009 03:58 AM

    Posting Rules
    You may not post new threads
    You may not post replies
    You may not post attachments
    You may not edit your posts

    BB code is On
    Smilies are On
    [IMG] code is On
    HTML code is On
    Trackbacks are Off
    Pingbacks are Off
    Refbacks are Off



    FREE Quilting Newsletter