Count your fabrics in kits!
#1
Count your fabrics in kits!
I just received my first kit ever and it came from Craftsy- half price so I thought I'd get it.
While looking at the photos on the website I noticed some fabrics were missing. I then looked at
the count. It said 36 fabrics, when I counted I had 26 Yikes!
I contacted them immediately. So glad I checked before getting started.
They are sending me a new one and she said they would make sure everything is included.
Just a heads up.
While looking at the photos on the website I noticed some fabrics were missing. I then looked at
the count. It said 36 fabrics, when I counted I had 26 Yikes!
I contacted them immediately. So glad I checked before getting started.
They are sending me a new one and she said they would make sure everything is included.
Just a heads up.
#5
Super Member
Join Date: Oct 2011
Location: South Central Indiana
Posts: 1,931
I once bought a kit at a show and the main fabric which was a panel was missing. I called the shop and they sent the missing panel. Glad I found it quickly though cause it would have been hard to replace.
#7
Senior Member
Join Date: Apr 2011
Location: Ohio
Posts: 952
I, too, have had the same thing happen to me. I ordered a kit and one piece of fabric (a major one) was not in the pack. I called the company immediately and they were great - sent more than what was needed but they were right on getting to me. When I started quilting 7 years ago, I ordered some kits and love the companies even if they were running late to get some one piece might not be in the package (with a small note about it coming later) and it was sent with more than what was needed. Love the quilting companies on the web.
#8
Super Member
Join Date: Oct 2012
Location: Twin Cities, MN
Posts: 2,490
I've learned that lesson! I have a kit I bought 2 years ago at a shop about an hours drive. I didn't check it, but out side says "pattern and 12 fabrics included". I found it this summer, opened it, and it has 10 fabrics and no pattern. I can't remember what it was supposed to be. At least I still like the fabrics!
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