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Craftsy mystery box

Craftsy mystery box

Old 07-16-2012, 02:16 AM
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After seeing someone mention they were considering buying the $120 mystery box from Craftsy for half price or $60, I took the plunge, gave into my quest to increase my stash - I bought into the deal and waited anxiously for my goodies. Saturday I received a very light weight box that was small enough to fit in my mailbox. The box was a mystery because there wasn't any indication of who it was from, just shipping code bars and my name and address. What a huge disappointment! I received 3 charm packs, two were the same line, and one moda pack of seven fat quarters. $120 value???? I don't see where the box was even close to a $60 value. What is even more concerning is they didn't include a shipping document or anything with the measly contents to indicate where to return it or how to receive a refund. I was able to contact them via facebook and they advised I contact their service dept. at [email protected]. I know I will never buy from craftsy again. I'm so disappointed I will direct all of their future emails to my junk mail! Anyone else get the same surprise in their mystery box?
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Old 07-16-2012, 02:22 AM
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I sure hope you did report this. It sounds like a real scam! I would think Craftsy would act on this because they can't afford the bad press. Also hope you put this on the Facebook page. So sorry this happened to you.
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Old 07-16-2012, 05:24 AM
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You should check out this thread about the mystery boxes from Craftsy.com You are not the only person displeased! http://www.quiltingboard.com/main-f1...ml#post5368972
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Old 07-16-2012, 05:28 AM
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Sorry you were displeased. It seems the later the order, the less the contents. I got $120 value in my box but others did not.

I hope they listen to you and let you return it and make the boxes better next go around.
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Old 07-16-2012, 09:32 AM
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I think I would complain loud and long. First off, if it's a mystery box, it should already be heavily discounted. (I would expect at least a 50% discount right there.) Then if it's 50% off the normal mystery box price, you should be getting $240 worth of fabric. Craftsy's good reputation seems to be crumbling. So sad. Please let us know if they make it right.
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Old 07-17-2012, 04:32 AM
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Thank you all for responding, somehow it makes me feel much better. I did get a response from craftsy. They emailed me a return form although they first stated that they normally don't take returns but because I was dissatisfied they would make an exception! No mention of why my great value was so cheesey. I first notified them via facebook, but didn't make a big stink, maybe I will revisit them. Anyway, I wanted to spread the word hear, I love this site and wait anxious every morning for it to be emailed - I get it just before 630 am. I value the iinformation I get from reading the posts and seeing the beautiful work everyone displays. Hopefully someday I will be good enough to share something I have made!
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Old 07-17-2012, 04:37 AM
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Originally Posted by dunster View Post
I think I would complain loud and long. First off, if it's a mystery box, it should already be heavily discounted. (I would expect at least a 50% discount right there.) Then if it's 50% off the normal mystery box price, you should be getting $240 worth of fabric. Craftsy's good reputation seems to be crumbling. So sad. Please let us know if they make it right.
I think if the ad states you are getting $120 worth of fabric, expecting $240 is a bit silly. It clearly said it was $120 value.

The problem is that people didn't get $120 worth. (Although craftsy seems to say they did.) I'm glad they are taking this return. $60 is a lot to spend to be disappointed.

(I really like Fabric.com 3-pound cotton assortments. They are $20, and I've always gotten nice useable fabric. Usually, but not always, brand name.)
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Old 07-20-2012, 09:48 PM
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I spoke with someone from craftsy and was told that the retail value for my moda etchings 13 piece fat bundle was $80 which means 6.15 a fat quarter or better yet $24 a yard. The valorie wells is a name I had never heard of was valued at $14.95 I was told my box was valued at $123 . I will not buy from them again they are accepting these back because of the issue of value.
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Old 07-21-2012, 04:13 PM
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Originally Posted by Quiltforme View Post
I spoke with someone from craftsy and was told that the retail value for my moda etchings 13 piece fat bundle was $80 which means 6.15 a fat quarter or better yet $24 a yard. The valorie wells is a name I had never heard of was valued at $14.95 I was told my box was valued at $123 . I will not buy from them again they are accepting these back because of the issue of value.

A 20 piece fat quarter bundle of Moda Etchings is valued at $80 ($4 each) according to several online shops on the internet. A 40 piece is $125 which makes them $3.13 apiece.
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Old 07-29-2012, 06:49 PM
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Thank you for posting this. Hopefully it will save others ( like me) from buying anything from them.
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