Fiskars Customer Service Praise

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10-09-2010, 11:12 AM

#11

quiltnchik

Junior Member

Thread Starter

Join Date: Oct 2010

Location: In my sewing studio - where else?

Posts: 224

Quote:

Originally Posted by MaggieLou

Does their warranty cover all Fiskars scissors or just their expensive ones? I have a couple of pair of inexpensive ones that the handles have cracked.

I'm pretty sure it's all of their products. Go to their website and send them a message to find out. They're fantastic to deal with!

http://www.fiskars.com

10-09-2010, 11:21 AM

#12

brookemarie19

Super Member

Join Date: Dec 2009

Location: NY

Posts: 1,501

Thanks for the info! I have had the same issue with my rotary cutter screw coming loose, but never even knew that they would replace them if it became an issue.

10-09-2010, 11:40 AM

#13

Farm Quilter

Super Member

Join Date: Mar 2010

Location: Odessa, Washington

Posts: 1,872

What a wonderful rave! And the advertisement Fiskars is getting here they could NEVER pay for! It would be nice if all companies were like this! Thanks for letting us know!!!

10-09-2010, 11:42 AM

#14

MaggieLou

Super Member

Join Date: Apr 2010

Location: Central Florida

Posts: 1,804

Thanks for the info. I'll check out the website.

10-09-2010, 12:24 PM

#15

CarrieAnne

Power Poster

Join Date: Apr 2010

Location: Whitewater, WI

Posts: 24,528

What a nice company. I love their scissors too!

10-09-2010, 12:49 PM

#16

Juliebelle

Super Member

Join Date: Apr 2010

Location: North Carolina

Posts: 1,280

It is really great that some companies still stand behind their products. They will get more of my business

10-09-2010, 01:07 PM

#17

EagarBeez

Super Member

Join Date: Feb 2009

Posts: 1,646

I have a rotary cutter from them and the screw is getting loose. Thanks for the heads up. I think I will go to their site and see what I can do.
Thanks again