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Thread: I am going to ask for a deposit on ordered quilts

  1. #1
    joan_quilts's Avatar
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    Ok, I have 2 quilts people wanted. I told the one lady her quilt would be ready to ship the first of November. She saw it back in July, and she knew the price back then. She asked me last week if I would take payments. I said NO.

    She has ordered from me before, but this quilt is a twin size, all hand quilted and won 3rd place at a quilt show. Her story is she has bills and just can't afford it all right now. I told her that was ok, because I would hold onto the quilt until December and then I would offer to sell it to someone else.

    Another lady, after seeing this quilt, asked me to make her a full sized quilt kind of like it. Her husband just loves John Deere and these quilts had a John Deere theme.

    So, I make this quilt, it also placed 3rd in the contest under its category, and I called the lady who wanted to come by and get it.

    She stopped by on Friday, said how much she loved it, but "just can't afford it" right now. Uh-huh, that meant she wanted me to lower my price, a price she agreed on BEFORE I made it.

    From now on, I am going to ask for a $100 deposit, non-refundable, on my quilts. I have close to that much in the fabric and other material needed alone.

    Why do people "ask" for things, offer to pay and then "change their minds"? If they can't afford a quilt, don't ask me to make one

    I guess this is another lesson well learned, sigh.

  2. #2
    Moderator Up North's Avatar
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    How frustrating, You may offer to let them make payment but if it isn't paid in full by such and such date you will put it up for sale and only refund a percentage. That may deter them from ordering when they can't afford it. I have people pay for the fabric then the quilt on delivery or pick up. I have only made 2 to sell and knew I was getting my money'

  3. #3
    Super Member jetnica's Avatar
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    I ask for half up-front. Usually if they are willing to pay that they will pay the other half when I'm done =)

  4. #4

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    I can understand that. With the theme, placement in showing and Christmas near they should sell quickly.

  5. #5
    Super Member plainjane's Avatar
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    I think a $100 deposit would be very reasonable. If payments need to be made, they could be made during the time you are making the quilt, and when it is finished, you have full payment. Most business will require a full payment for a special order. You own your own business and you can make your own rules.

  6. #6
    Senior Member LaurieE's Avatar
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    Another option would be to have a contract between you and the client. Basically the client would have to sign a piece of paper stating the price and whatever other conditions you have (i.e. a deposit or other payment arrangements, etc) before you begin the work. They would think twice before signing the contract because that's a legal document and you could then take them to court since they commissioned work from you. That would certainly stop the 'I can't afford this right now' hoping you would lower the price.

  7. #7
    Super Member Celeste's Avatar
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    Argh! How frustrating. Good idea to ask for a deposit from now on.

  8. #8
    Super Member Celeste's Avatar
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    Argh! How frustrating. Good idea to ask for a deposit from now on.

  9. #9
    Super Member shequilts's Avatar
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    I ask for 1/2 up front to secure the signed contract. Thus far, I've had no no one back out.

    Quote Originally Posted by LaurieE
    Another option would be to have a contract between you and the client. Basically the client would have to sign a piece of paper stating the price and whatever other conditions you have (i.e. a deposit or other payment arrangements, etc) before you begin the work. They would think twice before signing the contract because that's a legal document and you could then take them to court since they commissioned work from you. That would certainly stop the 'I can't afford this right now' hoping you would lower the price.

  10. #10
    Senior Member Antdebby1's Avatar
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    I agree with the others. $100 deposit, plus a signed contract. Some people are so rude!

  11. #11
    Super Member luvTooQuilt's Avatar
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    Been there.. I got hit with the changing of the mind BEFORE T started making/piecing it but AFTER i cut more than half of the fabric!!!

    From now on NON-refundable deposit is what ill be asking for..

  12. #12
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    I always ask for 1/2 the selling price up front to hold the quilt,and never do lay-a-ways.It sounds cold but you have to protect yourself. The 1/2 down payment will cover the cost of the materials it took you to make to make the quilt. I also put a time limit on how long I will hold the quilt. If you let 1 customer take advantage of you,then she will tell others how to do it.

  13. #13
    Power Poster Jingle's Avatar
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    This is a very good reason why I give my quilts away, to family, friends and people I think need a quilt.
    These two women just seem like they want a quilt but don't want to pay the full price for it. If they get it for less, they will be bragging how cheap they got it for. Not very nice people.

  14. #14
    Super Member amandasgramma's Avatar
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    I say 1/2 up front is not unreasonable. you have to buy the fabrics, etc....and they will show their HONESTY and determination to have the quilt.

    sorry that's happened to you -- but it's a lesson for all of us!

  15. #15
    Cyn
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    That stinks! You were wronged.

  16. #16
    Super Member AnnaK's Avatar
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    Quote Originally Posted by joan_quilts
    Ok, I have 2 quilts people wanted. I told the one lady her quilt would be ready to ship the first of November. She saw it back in July, and she knew the price back then. She asked me last week if I would take payments. I said NO.

    She has ordered from me before, but this quilt is a twin size, all hand quilted and won 3rd place at a quilt show. Her story is she has bills and just can't afford it all right now. I told her that was ok, because I would hold onto the quilt until December and then I would offer to sell it to someone else.



    Joann, you should have no trouble selling these quilts with Christmas coming . Be sure to get some nice pictures and post on this board and also use craigslist or ebay. Good luck. We live and learn.

    Another lady, after seeing this quilt, asked me to make her a full sized quilt kind of like it. Her husband just loves John Deere and these quilts had a John Deere theme.

    So, I make this quilt, it also placed 3rd in the contest under its category, and I called the lady who wanted to come by and get it.

    She stopped by on Friday, said how much she loved it, but "just can't afford it" right now. Uh-huh, that meant she wanted me to lower my price, a price she agreed on BEFORE I made it.

    From now on, I am going to ask for a $100 deposit, non-refundable, on my quilts. I have close to that much in the fabric and other material needed alone.

    Why do people "ask" for things, offer to pay and then "change their minds"? If they can't afford a quilt, don't ask me to make one

    I guess this is another lesson well learned, sigh.

  17. #17
    Super Member Tink's Mom's Avatar
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    I think the $100 is very reasonable...I ask for 50% of the finished price when the order is placed/ 50% upon delivery. A receipt with all the info is very important..I do it in triplicate, one for her, one for taxes, one to stay with order. I also have customer initial the receipt after I read her everything. I've also been burned by being nice.

  18. #18
    Power Poster sueisallaboutquilts's Avatar
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    Wow, I feel for you!! I absolutely agree with you and the others on pre-payment of some sort.
    Separate the women from the girls lol

  19. #19
    Junior Member quiltnchik's Avatar
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    I tell people up front that there is a 50% deposit required when the quilt is ordered, and that the other 50% is required when the quilt is delivered - no ifs, ands or buts...

    Of course most people aren't willing to pay for handmade quilts, because, as one potential customer told me, they can "get them at Cracker Barrel for $100!"

  20. #20
    joan_quilts's Avatar
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    I don't charge that much for my quilts. I am asking $350 for each of these quilts, mainly to cover the costs of material. Heck, trying to get paid for the hours upon hours of hand quilting, well, you never get it all back.

    Thanks for the wonderful suggestions! I have learned the hard way, again, but will stick to my guns from now on.

    I love when people tell me "it can't cost THAT much for fabric". And, I can buy one for a lot less at Penney's. Sure you can, but mine is and orginal and will last years and years, and it is not going to fall apart after 3 washings.

  21. #21
    Spring's Avatar
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    quilts are not cheap to make and the fabric store wont come down on their price if we cant afford the fabric sooo why should you. I agree with charging a deposit. She saw the quilt back in july she had 4 month to save the money.

  22. #22
    Super Member trisha's Avatar
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    Yeah, what do they think you are ...QVC,,,with easy pay? When we order anything online or from catalogs, etc., we have to pay in full before delivery!!!

  23. #23
    cosyquilter's Avatar
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    I ask for $100.00 deposit at time of order, balance paid upon completion. If not picked up within 30 days of completion, I reserve the right to either sell it or donate it. Part of the paper work signed at time of order. I have one customer who pays me in full at time of order. I work real hard to get his order done fast. No one has ever complained about this policy and no one has ever defaulted.

  24. #24
    Super Member DebraK's Avatar
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    Not a bad idea. Maybe just sell finished quilts only.

  25. #25
    KandiKane's Avatar
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    Quote Originally Posted by joan_quilts
    Ok, I have 2 quilts people wanted. I told the one lady her quilt would be ready to ship the first of November. She saw it back in July, and she knew the price back then. She asked me last week if I would take payments. I said NO.

    She has ordered from me before, but this quilt is a twin size, all hand quilted and won 3rd place at a quilt show. Her story is she has bills and just can't afford it all right now. I told her that was ok, because I would hold onto the quilt until December and then I would offer to sell it to someone else.

    I am so sorry that happened to you, ..When I make my jewelry for someone that wanted me to make it the way they want , I get 1/2 down and when its finished they pay the rest, you see they already put the money down so they would think of paying the rest, if they change their mind they would get all but 10% back..that way they paid for your time in it.. try that way maybe that would help.. and you can still sell it to someone else..Good luck

    KandiKane ( Elaine )

    Another lady, after seeing this quilt, asked me to make her a full sized quilt kind of like it. Her husband just loves John Deere and these quilts had a John Deere theme.

    So, I make this quilt, it also placed 3rd in the contest under its category, and I called the lady who wanted to come by and get it.

    She stopped by on Friday, said how much she loved it, but "just can't afford it" right now. Uh-huh, that meant she wanted me to lower my price, a price she agreed on BEFORE I made it.

    From now on, I am going to ask for a $100 deposit, non-refundable, on my quilts. I have close to that much in the fabric and other material needed alone.

    Why do people "ask" for things, offer to pay and then "change their minds"? If they can't afford a quilt, don't ask me to make one

    I guess this is another lesson well learned, sigh.

    oops sorry I typed in wrong space..Tryed to correct it but would not let me ,, scroll up please KandiKane

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