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Thread: Oh, woe, I am so bummed!

  1. #1
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    Oh, woe, I am so bummed!

    Soooo, I took my Quantum L-500 back to my repair guy, again. This time, he first said he didn't think he could fix it this time. Then he said he would check to see if he could get the part from Singer, since he isn't an authorized Singer repair shop. The closest one of those is over 100 miles from me. This is fairly major, the whole hook assembly has to be replaced, at $120.00 for the part. But, I need my machine, I have work stacked up. And he will fix it quickly once he gets the part. I feel Singer made some mistake in building the thing, have broken needles forever. It is a little over two years old. If money were no object(which of course it is), what machine would you buy to do fancy stitches, piece and quilt, and generally sew every day?
    Last edited by QuiltnNan; 03-04-2013 at 02:18 PM.

  2. #2
    Super Member quiltingfan's Avatar
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    I have a Janome and love it. WOuld buy it again. So sorry to hear about your machine. Hope it gets fixed soon. Beth

  3. #3
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    So sorry to hear of your problems. Have you contacted Singer regarding the problem and frequent trips to the repair shop? I think you should. What harm would it do? All they can do is ignore you or say too bad, but there is nothing they can do. I think it's appalling that you are having trouble with a machine that is just over 2 years old. You shouldn't have any repairs on an almost new machine!!!
    Sue

  4. #4
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    I love the Janome 6600... lots and lots swear by Janome.

  5. #5
    Power Poster MadQuilter's Avatar
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    I'm sorry you are having such a headache. I ordered this machine from HSN a while back and after running it through the paces, decided to send it back. Too rough-shod for me. Now I have a Baby Lock and LOVE that machine. Mine is the Espire which is now marketed as the Symphonie. I paid a little over 2k for mine a few years ago. There is nothing I don't love about the machine - although I do wish she had a built-in walking foot.
    Martina
    Life, Liberty, and the Pursuit of Fabric!

  6. #6
    Power Poster BellaBoo's Avatar
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    Have you looked online for the part? The repairman told me the same thing, he didn't know if he could get the part because he wasn't Singer authorized. I found the part online for 1/2 the price he quoted from the parts book. Took it to him and got the machine fixed. I don't use him anymore. He didn't have the sense to look online himself, never thought of it. Kept asking me how did I buy it without being authorized. Clueless is annoying when it comes to getting the job done.
    Got fabric?

  7. #7
    QM
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    I would be bummed too. IMHO, if it is fixable, it's probably worth it.

  8. #8
    Super Member mom-6's Avatar
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    I'm wondering if you might not want to have a basic backup machine to use for just piecing and save your fancy machine for the special things it does. I don't have a fancy machine yet, although I'm considering which one I want to get. Haven't decided which features I will be most likely to use as I've never had one that did more than straight, zigzag and a few decorative stitches that I never used.

  9. #9
    Junior Member Suzette316's Avatar
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    I have an Elna 7200 (pretty much Elna's version of the Janome 6600) and I love this machine! It's a workhorse that has given me four years (so far!) of quilting pleasure. I especially love the extra deep harp area - fabulous for when I'm quilting a larger quilt. The stitches are beautiful and it's a very easy machine to learn and use.

  10. #10
    Super Member EasyPeezy's Avatar
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    Love my Janome 6600. Having said that, I highly recommend watching the videos
    posted here. A real eye opener.

    http://www.quiltingboard.com/links-r...d-t215131.html

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    I'm really getting the hang of the Janome 8900, and I'm loving this machine. I guess starting out with a big quilt as my first project has made me love it more than if I'd started with something small, because my favorite thing about this machine is this huge quilt has yet to bind up on me going under the harp.

    Janome, I think I love you.

  12. #12
    Senior Member vanginney's Avatar
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    My Pfaffs which I have traded up 3 times have always been reliable and work horses. Sorry to hear about your sewing machine woes. Metal vintage machines are ever lasting for straight stitching...but you will get SO many diverse opinions. Happy sewing. Best,

  13. #13
    Power Poster sewbizgirl's Avatar
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    I bought a Juki 2010Q last year and LOVE the thing! Quilting is just wonderful now... It's all mechanical-- no computer. Easy peasey and so strong and reliable! Beautiful stitches, too.
    http://www.craftsy.com/user/333534/pattern-store?
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    Boom 17 Album of Blocks I Made for Others http://www.quiltingboard.com/members...bums19654.html
    "The reward of a thing well done is having done it." -- Ralph Waldo Emerson

  14. #14
    Super Member DOTTYMO's Avatar
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    Why not look at everything thedealeryou have gone to has in. Does he have any of his display models then you have a backup which can be easily repaired. Could you hire a machine from this dealer?
    Finished is better than a UFO

  15. #15
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    Any of the Bernina machines would be a good choice. I have a model 640 and have just added the embroidery module to it. They also have ones with larger throat for fmq. But I don't know anything about them as I am a professional longarm quilter.
    Cheryl Robinson
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    APQS Millenium Longarm with Intelliquilter

  16. #16
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    Thanks everyone, for your advice and sympathy. I do indeed have a back up machine, my old ever dependable Super Elegance Singer. It is like going from Electric to treadle I am so spoiled, with my great light, needle always up, great sewing desk and chair. Now I am sewing in the living room with the table opened into the archway. I just wanted to whine, and get opinions on machines. My DH thinks I should just shut up and go buy a good machine. My biggest mistake was trying to save some bucks, bought my Quantum on QVC, not thinking about service. Won't do that again. I knew there would be lots of opinions, that's what I wanted. If I buy another, I will definitely buy where I can try them out and they can offer service. Which to be honest will still be miles from home. My repair guy doesn't seem to sell new anythings. Happy quilting!

  17. #17
    Power Poster mighty's Avatar
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    Maybe get a more basic machine for piecing ect. and save this machine for other projects that require more fancy stitching. I piece on a straight stitch machine and just use my other machines for other things. Saves a lot of wear and tear on them!

  18. #18
    Senior Member ncredbird's Avatar
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    Singer made a good product for years. Unfortunately that time has passed. I grew up using Singers and when I was married in 1969 my husband bought a Singer sewing machine for his gift to me. Had nothing but problems with it. Every time I used it it would have to go back to the service guy and finally he got tired of fixing it and completely disassembled and reassembled it. He found it had been put together wrong at the factory and did work better for a time but still too many problems. I got so frustrated with it at one point that I took it out to the field behind the house and blasted it with my husbands shot gun. Most satisfaction I ever got from it! Have never and will never own another one which was manufactured after the 1960's. I now own my Mother's vintage Singer 301 and have never had one problem with it. My Viking Designer SE was the replacement for the wedding present and has never given me a problem either. I have owned Janome also and would recommend them also.

  19. #19
    Senior Member Mom3's Avatar
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    Fancy stitches, built like a tank = Singer 401A, a vintage machine.

    Maintenance? A little oil and grease every now and then.

  20. #20
    Senior Member HouseDragon's Avatar
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    I love, love, love my Husqvarna 875Q.

    It "replaced" my 1965 Elna Supermatic which is now my workhorse backup machine.

    If life gives you lemons, make Limoncello!

  21. #21
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    As previsously suggested -- would only look at machines which you could have serviced locally -- since it's so far to the next available techical support. Also would look for one with an extended warranty -- just like for a car! It can make a big difference -- mine covers all parts and labor, and the cost for the 3-year policy is about the cost for one complete service, recommended once a year. If there is any problem, I can haul it in without considering costs.

  22. #22
    Junior Member x7lillies's Avatar
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    I'd get a mid-arm Bernina More metal than a lot of other brands, which translates to less worry about parts breaking or wearing out. They are expensive, though!
    - Kim

    kimkolbquilts.etsy.com

  23. #23
    Super Member Becky Crafts's Avatar
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    We just bought a Brother, Laura Ashley special edition, Innov-is, NX-2000 & it's an incredible machine!! Comes with 17 feet..walking foot & FM foot included, the extension table is included, the circle tool & more. It has 460 programmed stitches & 30 more on a disc which I hope to try soon. It cuts the threads, has an excellent needle threader even I can work, & lots of space in the throat to do bigger quilts! It said it was made for quilters & I believe it! I've had mine since Christmas & sew every day. I love it!! Brother really outdid themselves on this one!!
    Live Simply, Love Generously, Care Deeply,Speak Kindly, Leave the rest to GOD

  24. #24
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    I have a Janome and would buy another if something happened to my first.......I have had real good luck with it ......take it in once a year for servicing..

  25. #25
    Super Member LynnVT's Avatar
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    Quote Originally Posted by ncredbird View Post
    Singer made a good product for years. Unfortunately that time has passed. I grew up using Singers and when I was married in 1969 my husband bought a Singer sewing machine for his gift to me. Had nothing but problems with it. Every time I used it it would have to go back to the service guy and finally he got tired of fixing it and completely disassembled and reassembled it. He found it had been put together wrong at the factory and did work better for a time but still too many problems. I got so frustrated with it at one point that I took it out to the field behind the house and blasted it with my husbands shot gun. Most satisfaction I ever got from it! Have never and will never own another one which was manufactured after the 1960's. I now own my Mother's vintage Singer 301 and have never had one problem with it. My Viking Designer SE was the replacement for the wedding present and has never given me a problem either. I have owned Janome also and would recommend them also.
    Just picturing someone out in the field with a bad machine and shotgun made me laugh out loud!
    I'm a Janome girl, too, except for my Featherweight. Had a pretty good Brother years ago too, and that one someone described sounds really great.

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