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Thread: online fabric

  1. #1
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    online fabric

    ok as i live in a rural area and have fewer options on fabric pruchases ive always shopped online alot. so far its never been a problem, i mean i ve bought fabric that didnt match as well as i thought it would from the picture but it just goes into my stash if it wont do and i get something else. however i found some fabric online that i could have purchased about 30 miles away but it was cheaper to buy it online even with the shipping especially after you
    consider gas prices and what if i got there and they didnt have any or enough of it, i wanted 3 yards. so i purchased
    it and waited. well it arrived today, it was the right fabric but when i pulled it out of the the mailer it stunk sooo bad i started sneezing. it smelled so awful i didnt even want it in the house lol. i took it immediately to the garage and threw it in the washing machine and 3 washes later the smell wasnt gone but i think its usable now. ive never had a bad experience before so this was a huge shock for me it wasnt a smoke smell i cant describe it but i wont be ordering anything else from her again but i have to wait 7 days to leave feedback but you bet ill wait and let her know how it was.
    carla

  2. #2
    Super Member LyndaOH's Avatar
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    Maybe instead of leaving feedback you could contact her and give her the opportunity to make it right. It just might be that she was not responsible for the odor and she could have sent you replacement fabric or issued you a refund.

  3. #3
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    The closest fabric store to my house closed last year. Now I have to drive quite a ways to get to one, so I end up ordering about 90% of my fabrics online, mostly from fabric.com and a few other smaller quilting stores. I have never had bad fabric or bad service doing it that way, and I know that if something turned up flawed or damaged that the stores I do buy online from would fix the problem for me.

  4. #4
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    You need to give them a chance to make it right. I have only had a problem once with fabric - did not get the entire order. I called them up and told them and they took my word for it and sent the rest of the order.

    I did buy a blouse once that stunk. It had like a chemical smell too it. Wound up throwing it away. Even vinegar did not get rid of the smell.

  5. #5
    Senior Member Prettiptibbs's Avatar
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    Try rinsing the fabric with white distilled vinegar in the washing machine's rinse cycle and see if tthat helps! I have used vinegar to remove odors in the past. Good luck!
    Prettip

  6. #6
    Super Member auntpiggylpn's Avatar
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    I don't understand why you wouldn't contact them and and make them aware of this issue? I'm sure they would want to know about the problem before you left them negative feedback. If they are a seller who is trying to make an honest living, I would think that they would make this right with you.
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  7. #7
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    im sure she could smell it when she put it in the envelope how could you not ??? she obviously mailed it anyway and i did get 90 percent of it out with 3 washes with vinegar i just thought it was seriously unprofessional to mail it out that way. but if you think i need to notify her of something obvious i will send her an email. she has alot of fabric on her website id hate to think everything smelled like that it was truly an awful smell it smelled almost like it was soaked in perfume or something not the regular formaldahyde smell you smell in fabric stores.
    carla

  8. #8
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    I suppose it's possible it picked up the smell somewhere along the line...like if it was in a bin on the truck with something else with a really strong odor?

  9. #9
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    ok i sent her an email to let her know about the smell i guess well see how it goes. ill definately keep you informed. i thought it might have been the post office but the envelope wasnt damaged or stained but the fabric wasnt in plastic inside the way most of it is when i get it. it was just inside a cardboard envelope.
    carla
    Last edited by carla m; 09-22-2012 at 07:50 PM.

  10. #10
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    I know there are some ebay sellers that have negative feedback about smelly fabric. I always check the feedback before placing an order, but you never know. A book I bought came with a fabric softener sheet enclosed with it. The perfume was supposed to cover up the mildew odor, but it didn't work. I hope your fabric smell doesn't return.

  11. #11
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    Wow that is a shame. I would contact the seller and let them know of the problem and hope they will correct the problem.
    "Life's tragedy is that we get old too soon and wise too late".

    Benjamin Franklin

  12. #12
    Super Member Jan in VA's Avatar
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    Was this fabric 100% cotton? Was it from a well known manufacturer?

    I'm aware of smells like petroleum on some things that are synthetics, especially a purse divider item I bought a year ago that was so bad it sat on my screened porch for months before I finally threw it out because it still reeked. (I mean smelled as bad as if I had put my face right down on a newly tarred road surface!) Made overseas. This is more frequently noticed by me these days than ever before. I wonder if it's the conditions in manufacturing facilities -- or, in the case of fabrics, in the dyeing facilities? Those poor workers!

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  13. #13
    Senior Member sylviak's Avatar
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    Don't laugh, but there could be something wrong with her nose...Both my DH and MIL (when she was alive) couldn't smell anything. Regardless, she needed to be told. I can't imagine all her fabric smelling so strong and still sending it out, or for that matter, even being around it!

  14. #14
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    it was 100 percent cotton i bought some of the same fabric at a walmart 30 miles from my house it was more expensive plus the gas and time to go back plus there wasnt much let on the bolt they might not have anymore so i really thought this was a good idea. my walmart here didnt have any at all and i didnt see any at joanns last week either but i had already purchased this although it didnt get here til today i knew i had it coming so i wasnt looking.
    the selvidge says copyright by n t t inc ??? its nfl fabric its a dallas cowboy tie die looking fabric. im making a 9 patch and thought it would look good as a solid square in between the 9 patch blocks im also making some squares out of the 1st yuard i bought at walmart it looks awesome with gray fabric.
    carla

  15. #15
    Super Member Bluelady's Avatar
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    She probably couldn't smell it herself. I went to visit my brother the other day and his house reeked so bad with mothballs I couldn't stay inside. he didn't notice it. He had put them under his house about three weeks ago to discourage skunks and squirrels from invading his home. well, it prevented me from invading too!
    But, in any case, he didn't notice it at all, but I bet anything coming out his home would stink too...

  16. #16
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    Quote Originally Posted by carla m View Post
    im sure she could smell it when she put it in the envelope how could you not ??? she obviously mailed it anyway and i did get 90 percent of it out with 3 washes with vinegar i just thought it was seriously unprofessional to mail it out that way. but if you think i need to notify her of something obvious i will send her an email. she has alot of fabric on her website id hate to think everything smelled like that it was truly an awful smell it smelled almost like it was soaked in perfume or something not the regular formaldahyde smell you smell in fabric stores.
    carla
    Both my former and current MIL have no sense of smell. None at all. So please do not assume that the person shipping would have been aware of a smell in the fabric. The former was born without a sense of smell the current had a head injury as a child and lost hers.

  17. #17
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    well i finally got an answer back from the seller on my fabric. she said she had gotten the fabric from a supplier who had stored the fabric in a warehouse and she did notice the smell however she assumed it just needed airing out and she stuck a dryer sheet in the carton with the fabric to help the smell but didnt realize it was that bad i read all her feedback on her sales and this isnt the first timeshes had a comment about it so i guess its partly my fault for not investigating. she did offer to return my money im going to take the fabric to work and see if anyone else notices w/o telling them i know my nose is a little sensitive with my asthsema so ill decide whether to send it back.
    carla m

  18. #18
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    i like thousands of bolts and only one nut...they have a great staff...only problem, you have to have online information...you cannot place an order over the phone...i dont like leaving my credit card number...but everything is going that way now....they have great sales & some sales have low shipping....

  19. #19
    Super Member Normabeth's Avatar
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    what site did you purchase this from? I buy a lot on line and would love to avoid your experience.
    Be kinder than is necessary because everyone you meet is
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  20. #20
    Super Member snipforfun's Avatar
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    Here is a place I like.. Sistersandquilters.com

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