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I think you should speak to the manager
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Originally Posted by jaciqltznok
won't do any good to complain to the store. THey are not made at the store but overseas in a warehouse! Take pix and send them to the company HQ!
Politely tell them that you would like a refund and an explanation as to WHy they were crooked and shorter than a standard FQ! Be sure to tell them that this explanation will then be shared online with your social network of over 10,000 other quilter's and potential Joann shoppers! |
The width can legitimately vary from as narrow as 20 inches to as wide as 22.5 inches - depending on the width of the fabric.
However, cuts shorter than 18 inches and crooked really tick me off - I don't know any way around it except to open the pack and measure the pieces in the store if one wants to avoid the being upset when one gets home bit. And that goes over about as well as a floating brown log in a punch bowl! |
Return if unopen, then how would we know if they are bad? Thank you for warning, won't buy fat qtrs or jelly roles from them at all.
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Originally Posted by QuiltnNan
i would definitely say something to management. if they don't know that there is a problem, they can't fix it. then they get more dissatisfied customers.
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I think they have been told - over and over and over -
I think they just figure that if only one out of a hundred or so customers actually bring the product(s) back, they are still ahead of the game if they short each piece by even 1/8 of an inch. |
Yes, say something to Joanns store. I'm sure it has happened to others and maybe they will re-think the cutting of the fat quarters in a bundle.
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My friend sent me a chart of fabric 'sizes' - the top one was for the fat quarter and said '18 x 21'.
Note to self - never buy fat quarters with directional designs AND never buy fat quarters if the pattern requires 18 x 22 inches. |
I would say something but i did hear that Joanns is cutting the fat quarter 1 inch smaller now
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I seem to recall that JoAnn's changed suppliers a while back because of problems like this. They need to be told if the FQs are not acceptable. They don't want this problem either.
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