Good news. You should ask Admin to change the title on your original topic to include "problem resolved see page...." whatever page the topic is up to and post this same message there too!

That's wonderful Michelle.

My heartfelt thanks go out to you and your hubby for your generous sacrifices for our country!

That is awsome. I hate to hear of a company that does not stand behind their product. I wonder if they happened upon this board?! This place is better then Ralph Nader

Michelle, I am so happy for you!!!!
We were ALL upset over this!

I wonder if they happened upon this board?! This place is better then Ralph Nader[/quote]
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Yup, most likely. Publicity works!!! Especially International publicity.

I am very happy that your faith was restored, I am happy Northcut did the right thing by you. cannot wait to see the pics of your finished quilt.

That's wonderful news. So glad the company is doing the right thing to correct the situation. Thank you for sharing your situation and keeping us updated.

Good luck with the quilt project. We'd love to see pictures, even progress pictures, if you have the time.

Pam M

I'm glad things worked out for you!

Be sure to let us know the condition of the strips in the new package he sends you.

I'm actually not surprised you have a better outcome from this than originally posted, though. With fabric prices as they are now, manufacturers can not overlook an unhappy customer and most, if info gets to the right person, will follow through on legitimate complaints.

Jan in VA

:thumbup: :thumbup: :thumbup: