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Old 11-28-2011, 05:54 PM
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I am so glad you were able to get the fabric you needed!
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Old 11-28-2011, 05:54 PM
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It's so good to know the companies that are truly there for the customer. These are the ones we all want to support.
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Old 11-29-2011, 08:12 AM
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WHEW! You were lucky and will keep that company in mind. Thanks.
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Old 11-29-2011, 02:27 PM
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Standing "O" for both companies!! Happy for you too!
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Old 11-29-2011, 03:43 PM
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Nice of the companies to help out -

It would have been even nicer if the kits would have been complete to begin with.

Your advice to check contents of a kit IMMEDIATELY is very good.
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Old 11-29-2011, 03:51 PM
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i'm so glad you shared that with us. I love happy endings!
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Old 11-29-2011, 05:00 PM
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Nice to know that there are still companies with great customer service.
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Old 11-29-2011, 05:33 PM
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So glad it worked out for you.
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Old 11-29-2011, 06:07 PM
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That is a wonderful outcome and a lesson for us all, thanks.
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Old 11-29-2011, 06:19 PM
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Word of mouth is the best advertisement. It seems Robert Kaufman has his ducks in a row. I love his fabric.
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