Yesterday's Trip to the LQS

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08-17-2011, 12:24 PM

#41

mhansen6

Super Member

Join Date: Jun 2010

Location: Bend, Oregon

Posts: 1,853

Now that is customer service!

08-17-2011, 12:26 PM

#42

Joan

Super Member

Join Date: Jul 2007

Location: Pine Grove, California

Posts: 2,816

Great to hear that you had such a positive experience!

08-17-2011, 12:30 PM

#43

hudgoddess

Super Member

Join Date: Nov 2010

Location: In the mountains near Black Hawk, CO

Posts: 1,183

That's why we love quilting! Awesome people! I hope her area shows their appreciation with business so she stays open. So many nice shops closing...sad

08-17-2011, 12:33 PM

#44

fabric whisperer

Senior Member

Join Date: Dec 2010

Location: Ohio... wanna build a cabin in the woods and live off the land... and quilt all day!

Posts: 990

My motto "if I don't take care of my customers, someone else will"... glad you found a place that remembers what CS is! It's getting to be a rare thing these days :)

08-17-2011, 02:23 PM

#45

dkquilter

Junior Member

Join Date: Jul 2011

Location: Weston, WV

Posts: 102

I love my LQS....

08-17-2011, 02:31 PM

#46

Flying_V_Goddess

Super Member

Join Date: Mar 2007

Location: Wisconsin

Posts: 1,703

I love to hear about quilt shops like that. You hear about shops with terrible customer service and a poor attitude towards the customer way too often.

08-17-2011, 03:24 PM

#47

jgriinke

Super Member

Join Date: Apr 2010

Location: Northern Wisconsin

Posts: 1,099

Yeah for that shop owner and for you!

08-17-2011, 03:24 PM

#48

suezq

Junior Member

Join Date: Mar 2011

Location: FLorida

Posts: 151

What a lovely thing for her to do. THat is why I believe in suppolrting my local shops rather then the big ones. Makes you realize that there still are some very nice people in the world. Happy quilting.

08-17-2011, 03:43 PM

#49

patski

Super Member

Join Date: Sep 2010

Location: Tucson AZ

Posts: 2,104

amazing, give us the name of the shop. I'll add it to my list for when I travel

08-17-2011, 03:58 PM

#50

AnnaF

Senior Member

Join Date: Aug 2009

Location: Hermon ME

Posts: 681

Isn't it great when you get treated so nicely. Sometimes clerks forget that customers are her job security.
The lady you had was wonderful. With the economy the way it is I would imagine most shops would go out of their way to make a good sale.
Glad you found a great shop and glad the shop now has you for a loyal customer!!