judi43

I also think highly of them, they give GREAT SERVICE no matter if it's an order their filling or answering a question it's done very professional but SUPER FRIENDLY. Can't say enough good about them.

fireworkslover

Last year I ordered some fabric and I didn't receive the correct ones. The red Batik was a faded red and white print. I called and they immediately figured out what had happened and sent me the correct fabric. I didn't have to ship back the wrong piece, she told me to keep it. Since it wasn't the kind of print I like, it's been used to practice fmq on. It was nice to get a free yard of fabric, tho.

dcamarote

I have used connecting threads several times in the past year and have never been disappointed with anything. I also save lots of money on their threads and materials. Great company.

sewdamncute

Thanks for the information, I have not ordered from them...yet!

linmid

YEA Connecting Threads. Love them

quilting in my60s

Sorry guys but I had poor customer service one time from them and it is hard to forget how condescending the person was who answered my email. I complained about the quality of some fabric I had ordered and I was told that I didn't know what I was talking about, etc.
I still get all my threads from them, but it still irks me about the customer service. Thanks for letting me vent!

teddysmom

I also love CT. There customer service is way above the average. Love to order from them!

GypsyRse1

Absolutely the best company on the internet..... get this, I ordcered a closeout fat quarter bundle and 1 fabric was missing. I wrote to them and identified the missing fabric. Because that fabric was no longer available, they sent a new complete bundle.... WOW...love them