Scared and sad- my Janome 7700 died!

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11-09-2010, 08:40 PM

#71

quilter 76

Member

Join Date: Nov 2010

Posts: 12

Hi, I too have Janome machies, three of them. Bought my 8000 back in 1990, it diede in 2004, sent to to the factory 3 times, they never fixed the problem. Son, Jim bought me a 9000 in 2005 , this morning it died. I went ot embroider, it took 2 stitches and died. Will not turn on at all. I also have a Janome Gold. I love them all. But will be lost without my embroider machine. I am 76 and sew almost every day, make quilts for charity.
Anna

11-09-2010, 09:23 PM

#72

missionslady

Junior Member

Join Date: Dec 2009

Location: Pensacola, FL

Posts: 287

Quote:

Originally Posted by quilter 76

I just want to welcome you to this site. It really is wonderful, and you will meet a whole family of people who share your love for quilting. I feel so sad about what happened with your machines. I have a 2 Viking machines, an old 940 that is a jewel, and a Rose which does more basic embroidery, but I love it. I also have a 2 yr. old Janome Threadbanger 30 that I take to class, and I like it too. Your 2005 Janome is fairly new to call it quits. Perhaps it can be repaired fairly reasonably. But if it can't, another thought is to consider buying one used. My Viking Rose was a pre-loved machine that I bought when the owner traded up. I've had it for 10 years now without the first problem, and I sew a lot! I bet you make beautiful quilts, and it is wonderful that you make them for Charity. I pray that God will bless you with another machine so that you can continue doing what you love!

11-09-2010, 09:24 PM

#73

Jo Mama

Senior Member

Join Date: Nov 2007

Location: N.W. Florida

Posts: 866

Quote:

Originally Posted by quilter 76

Welcome. You will really enjoy the Quilting Board!

:thumbup: :thumbup:

11-09-2010, 09:44 PM

#74

bjdemir

Senior Member

Join Date: Dec 2009

Location: Oregon City, OR

Posts: 876

Sounds like your dealer is a keeper.

11-09-2010, 10:41 PM

#75

penski

Super Member

Join Date: May 2007

Location: Illinois

Posts: 3,474

so sorry to hear this and you are lucky there was not a fire i cant believe that it is only4 months old and this happened, i would request a new machine telling the dealer that would make you more comfortable than using a machine that had such a problem thinking it could happen again

11-10-2010, 05:49 AM

#76

patdesign

Super Member

Join Date: Mar 2010

Location: So. Fla now, Va orig

Posts: 1,565

Quote:

Originally Posted by missionslady

Quote:

Originally Posted by chiaraquilts

Quote:

Originally Posted by homeagain2010

Hi, I used to work at a Brother dealership in MN and once in a while a machine would have a bad computer board. If it is still under warranty you should be able to have the board replaced,or the whole machine. Just remember each machine will run a little bit different than the other.
Take a deep breath and enjoy what you can of your day.
Good luck, Gina in MI

Update:

Back from the dealer (they were GREAT) and exactly as Gina says above, the motherboard had one component that failed. They took it all apart to show me and it is amazing how tiny the piece is- anyway, they will replace the motherboard within a few days and assure me it will be fine. Also got a nice loaner in the meantime!

I did express concern about the same problem happening again, and was told if there was any problem, the machine would be replaced. So I feel confident in trying the replacement motherboard.

AND, when I mentioned that my old Bernina 1010 wasn't working (reason I bought this machine), they said to bring it in when I come to pick up my machine and he will try to fix it free! It would be great to have a backup machine!

Thank you all for support and suggestions- nice to have friends who understand how important a sewing machine can be!

Sounds like it was a win/win situation. So glad for a happy ending, and most of all that you are pleased. Also sounds like you have a good dealer who wants a satisfied customer!

Ditto, Nice to know there are still some good retailers out there. Happy for you. :-)

11-10-2010, 07:53 AM

#77

quilter 76

Member

Join Date: Nov 2010

Posts: 12

Hi, thanks for writing. I love to sew always have. I started quilting with my mom when I was five years old. We of course hand quilted. She did have a treadle machine, which I now have. I make quilts for a group who gives them to shelters, World Relief and for people who are homeless. Also make them for an Evangelist in Montana who gives them to kids at CHristmas. I do take time every Wednesday to work at our local food pantry. I have been looking on this site for several years but after reading about the ladies Janome burning decided to join. I love communicating with other quilters.
Anna

11-10-2010, 08:01 AM

#78

Spudgm

Senior Member

Join Date: Jun 2008

Location: Idaho

Posts: 329

chiaraquilts, I'm so happy that you have a good dealer. I have to drive 200 miles to have my Janome worked on. I hope he can fix your other machine and then you will have a backup.

11-10-2010, 08:18 AM

#79

Quilting Nana

Senior Member

Join Date: Apr 2010

Location: La Verne, CA

Posts: 794

Quote:

Originally Posted by seamstome

So in the end are you saying that you had one smoking hot mother(board)???? ;)

Glad it is working out.

That is really funny a smoking hot mother(board) :D

11-10-2010, 11:11 AM

#80

jdavis

Super Member

Join Date: Feb 2009

Location: Western NYS

Posts: 3,278

Quote:

Originally Posted by galvestonangel

It is just a freakish thing that happened. My computer hard drive went out in 2 months, been over a year now and no trouble. Many years ago we bought a new car, the starter went out in 2 weeks.

I'm sure that your dealer will take good care of you.

Sounds like something that happened to me once....brand new pickup truck; on my way to the drug store for something for my sick son; transmission "went"....less than 900 miles on the vehicle. Luckily I was only about a block from home.