Missing packages... has this happened to you?
11-25-2010, 11:20 AM
#41
Super Member
Join Date: Oct 2009
Location: North Fork Ca
Posts: 8,234
I had a very expensive piece of medical equipment go to the wrong address. Someone signed for it, but fortunately, the company it came from was able to retrieve it. The address was a previous one that somehow got lost in the cracks when we changed addresses with the Dr's office. Stuff happens
11-25-2010, 06:27 PM
#43
Member
Join Date: Aug 2010
Location: delaware
Posts: 63
i sent a nephew a snow mobil one piece outfit...he never received it. when it was traced, it never left the building...the only person that new what was in the box was the lady at the counter...some one has sticky fingers there and a deliverly person is wearing a nice warm outfit...they did pay me 100.00..learned ...no mater what you send make sure you insure it more than it's worth. they have to pay you.....
11-25-2010, 06:58 PM
#45
Senior Member
Join Date: Jul 2010
Location: Beaumont, Texas
Posts: 734
I have had several packages that were supposed to be delivered to me by UPS go missing. Mostly they were delivered to the wrong street or the wrong house number, and I have received a couple (from UPS) that were not mine, nor with my street address on them. Sometimes I wonder if UPS checks to see if their delivery people are literate or not. I have had the same sort of problem with regular mail from the post office.
11-25-2010, 07:14 PM
#46
Junior Member
Join Date: Oct 2010
Location: British Columbia, Canada
Posts: 211
Yes, I've had that happen. A couple of years ago one of my daughters and I spent many hours scrapbooking a baby book that my oldest daughter could fill in for her baby. It cost us over $100 in supplies (not to mention our time). We sent it by post (Canada) but the parcel delivery in her area was contracted out. The parcel was "delivered" but my daughter never received it. Fortunately I had insured it when I sent it so at least I got the financial cost back. But we had to make a whole new book to send to her.
Now I always send my parcels insured and signature-required. But it's true that the signature could be anyone's. One I sent was signed by the driver himself and left outside her apartment door!
Now I always send my parcels insured and signature-required. But it's true that the signature could be anyone's. One I sent was signed by the driver himself and left outside her apartment door!
11-25-2010, 07:31 PM
#47
Member
Join Date: Sep 2010
Location: sw florida
Posts: 74
Just a thought...we had a delivery guy in our town who was keeping packages and he and his wife were selling the stuff that he never delivered on craigslist. They found hundreds of packages in his house of other peoples stuff. I think he was a UPS driver.
11-25-2010, 07:37 PM
#48
Senior Member
Join Date: Aug 2007
Location: East Hampstead, NH
Posts: 481
Nan,
I live in a 5 unit Victorian, and we each have our own entries, which would be considered back doors, because we all have access to the front door and foyer from inside doors. I have a very large note on the front doors, directing all deliveries to the proper back door, which also states that packages left at the front door have been stolen, so they must never deliver there.
FedEx is the only carrier who can read and deliver correctly, because the PO and UPS were always leaving things at the front door, or any random side door.
Because UPS delivered a package that was stolen from the front, they will no longer deliver here, and we now have to go to their distribution center to get our packages, rather than them taking responsibility and disciplining their lazy driver.
The PO is often a lost cause. Three packages in one year, signed for, and never received. It does me no good to look at a signature that I can't read or recognize.
I find it inconvenient to have to deal with the carriers and embarrasing to deal with the vendors.
At this time of year, thieves do folow delivery trucks around and steal the packages they leave, so I'm sure the volume of non-deliveries will be much higher.
Diane
I live in a 5 unit Victorian, and we each have our own entries, which would be considered back doors, because we all have access to the front door and foyer from inside doors. I have a very large note on the front doors, directing all deliveries to the proper back door, which also states that packages left at the front door have been stolen, so they must never deliver there.
FedEx is the only carrier who can read and deliver correctly, because the PO and UPS were always leaving things at the front door, or any random side door.
Because UPS delivered a package that was stolen from the front, they will no longer deliver here, and we now have to go to their distribution center to get our packages, rather than them taking responsibility and disciplining their lazy driver.
The PO is often a lost cause. Three packages in one year, signed for, and never received. It does me no good to look at a signature that I can't read or recognize.
I find it inconvenient to have to deal with the carriers and embarrasing to deal with the vendors.
At this time of year, thieves do folow delivery trucks around and steal the packages they leave, so I'm sure the volume of non-deliveries will be much higher.
Diane
11-25-2010, 08:19 PM
#49
Super Member
Join Date: Sep 2009
Location: Trifid Nebula
Posts: 1,304
I've had Fedex, UPS & USPS mistakenly deliver to a house on a neighboring street with the same address numbers for years! The street names are not similar. Try and figure that one out.
Unfortunately, it's a rental house and I have lost items to a tenant.
Unfortunately, it's a rental house and I have lost items to a tenant.
11-26-2010, 06:27 AM
#50
Member
Join Date: Nov 2010
Posts: 2
Originally Posted by Favorite Fabrics
Well, gee. The signature was (as many signatures are) basically illegible. The carrier doesn't care and won't assume responsibility, because they got a signature for the package, by someone over 18, and it was at the right address.
So... having insured it does no good. The carrier (FedEx) says it's been delivered, so we cannot put in an insurance claim.
Apparently the only thing we could have done to prevent this would have been to either send it through the Post Office, using Restricted Delivery, which would require photo id from the customer, in order to release the package. Or, send it FedEx but have the package held at the local FedEx center, and the customer would have to go there to pick it up, in which case photo id would be required.
At this point you need to get the police involved. File a theft report and tell your buyer what you are doing (I'm sure you can figure out why). Whether they cooperate or not, will tell you a lot.
Also go back to FedEx and make another claim. It is automatic for claims to be rejected the first time. If you have a rep, get on the phone with the rep.
Also there is the thought of the driver may have signed the slip. They often do.
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