So.... I went to JoAnn's today and ................

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07-14-2010, 09:00 PM

#131

walen

Super Member

Join Date: Jan 2010

Location: Idaho

Posts: 1,048

Yup...you have all said it, that's Joanns.

07-15-2010, 12:25 PM

#132

fancifrock

Senior Member

Join Date: Jun 2010

Location: south florida

Posts: 314

so glad to hear the postive responses for Joann's and I love the idea of handing the manager your card. I am sure it made her day

12-03-2010, 06:27 AM

#133

matraina

Super Member

Join Date: Jul 2010

Location: Tallmadge, OH

Posts: 5,120

I'm really sorry you had such a bad experience but everything is so busy this time of year. She was probably as overwhelmed as you were. Also, they may have new, part-time workers for the Christmas rush. I'd definitely give them another try.

12-03-2010, 06:46 AM

#134

Gigix12

Junior Member

Join Date: Dec 2009

Posts: 152

Quote:

Originally Posted by Granda

My grandson thinks I'm crazy. When I come across a store employee who is not very friendly, I make sure I greet "them" first with a big hello and ask how they are doing. I make sure I give them a big thank you and wish them a good day when I'm leaving. It really confuses some people, but it makes my day. Of course, you do have to get used to the strange looks that you get when you do this. Sometimes it does change their attitude, but not always.

I'm with you..I make it my goal in life to ellicit smiles from cranky service people. I think they must be having a bad day or family problems and so I make myself be friendly, smile, make conversation and when we are through our transaction we are buddies. I hope I have made their day.

12-03-2010, 07:43 AM

#135

UCHSCPSYCH

Member

Join Date: Dec 2009

Posts: 69

I have completely crossed JoAnn's off my list because of their service. If I have a coupon I give it to a local group who does quilting for charity. During the holiday season they have hired some men to do the check out and they are so efficient there is hardly ever a line. Yesterday a woman was coming to the register and it took her five minutes to take off her sweater, talk to fellow employees and get the register started and the lines were long. I'm not saying men do a better job BUT if the men can push people through why not the women? I have never gone in JoAnn's since and probably never will.