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Thread: Has this ever happened to you?

  1. #51
    Senior Member Anna.425's Avatar
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    I think I would find somewhere else to take it.

  2. #52
    Super Member cctx.'s Avatar
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    Quote Originally Posted by BARES
    Glad your computer was fixed. I had lots of RAM - it is barely used. Don't download much and don't add lots of other programs/software. Didn't need any of the extras as I am the only one who uses it and am an "old lady". :D :D :D I am also using a good virus program as I wanted to put it on my laptop as well and perhaps my old computer. It was less expensive that way.


    I have tons of documents downloaded and assignments on file. So yes every moment that my hot little hands are on this baby, I have some work to do.


    Quote Originally Posted by cctx.
    Yes it actually has happened to me; but in a different perspective.

    I got my PC from Altex Electronics in 2007; the salesman "tried" to sell other frivolous options (webcam, game controllers, game units, Microsoft Word, ...{which I already have}.... etc..) for it and I denied the extras. I paid over $900.00 cash for the whole package; keyboard, tower, screen, mouse, & speakers.
    Anyway, after (3) months with it, one morning I noticed a very thin line running up and down vertically on my screen; first thing I did was call the service tech at Altex.
    He said bring it in; your pixels have been ruptured or it's your mother board that's faulty.

    To make a long story short, it was taken in, swapped out for another screen, mother board was fine, and PC ran slowwwwwwwwwww for many months; it was very frustrating & many virus attacks to endure.

    I buckled down, bought some more memory RAM and a better virus protection program, and now it runs and surfs the way I expect it to.

    Good luck, I don't think it's a "lemon", but have the service man check it to see if it needs more memory; or a compatible virus program.
    There are dozens and dozens more Virus Protection programs out there, so go what's best for you and your PC.

  3. #53
    Super Member Annaquilts's Avatar
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    Thankfully my oldest son's nickname is "the internet" so he fixes all our computer needs. But yes sometimes certain issues seem to reoccur. It might be though that the problem is not all the way addressed or solved. My son bought a used commercial computer for me. fixed it and got me on DSL. It all works wonderful and super fast. Yeahhhh!

  4. #54
    Super Member hperttula123's Avatar
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    Quote Originally Posted by KathyAire
    That is one reason I buy cheap computers and not name brands. The last few computers that we bought are eMachines. I'm sure some computer people out there are puking. The eMachines have lasted four or five years. After that, it's time to get a new one. No big lost.
    A jillion years ago, I bought an IBM Aptiva for $3600.00. I felt like I had to kept that one forever. When I had to start paying for repairing it, I got my first eMachine. Haven't been disappointed.
    I do the same thing. I just buy the walmart cheapies every 4-5 years. They all work the same. The one I have now is an HP but that is just because it was on sale cheaper than the others.

  5. #55
    Super Member Kappy's Avatar
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    I have had HP's and have had good luck with them. Am presently using a 2004 HP Media Center which I bought used! It's been great, I do however have everything backed up on an external hard drive! It's not a matter of "if "it's a matter of "when" it will go! I am saving my pennies towards a Mac...that is unless gas goes much higher...then no pennies left! LOL

  6. #56
    Senior Member Ragann63's Avatar
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    I would have never taken it to the Geek Squad six months after buying it. If you bought it new, it would have still been under warranty. The company should have either replaced it or taken care of the repairs. Now that you have had outside work done on it, you may have voided the warranty. Unless it was a ridiculously expensive computer, it sounds as if you have put more money into it than you probably paid for it. I would go ahead and contact the manufacturer and see what they will do. Good luck!!

  7. #57
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    Everybody - call up microsoft "Help" if you have windows. They are experts about solving problems....and they don't charge you anything.

    If you have other systems call up the operators of your system.

    If you dont want to "call up" you can ask for the same help on the internet. jeannie

  8. #58

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    This is why I love my apple

  9. #59
    Super Member madamekelly's Avatar
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    Quote Originally Posted by Diana Lynne
    Quote Originally Posted by BARES
    I bought my new computer in Aug 2010. I had it for 6 months and it went BSOD. (Blue screen) Took it to the Geeks and they "fixed it". Cost $300. A month later it happened again. Took it back. 2 weeks later it was back in the shop for the same thing. For a third time I had to take it back for the same thing. They kept saying it was my fault. They reformatted it on the third try. Had to re-install all the software from scratch. Well I have had it back for FIVE days now and it is still happening. THIS WILL BE THE FOURTH TIME I WILL BE TAKING IT IN FOR THE SAME THING!!!! Has anything like this happened to you or do you have any SUGGESTIONS? Anything will be appreciated.
    Not sure what type of computer software that you have but, if you have windows xp I can give you some suggestions about how to restart it from scratch so it may save you some money..You probably already tried this though :) ...Shut the computer off..and BEFORE you reboot it..hold down the f10 button..DO NOT take finger off until after the computer is rebooted ..It should take you to a screen that will ask you if you want to return to factory condition..hit yes..It will take awhile but usually that fixes alot of problems..If all else fails, it maybe cheaper to just buy a new computer than keep paying those huge amounts to fix it..I think you can get a brand new one for right around 400.00 ..(some cheaper, some more expensive)...I love mine but there are times I just want to chunk it out the window..
    If you decide to "chuck it" may I suggest a mac? You can get them reconditioned through the apple store online. Mine is 6 years old, and has never been to the shop, and even with brain damage, I can usually figure out what is wrong. I am a very happy convert. (It also doesn't hurt to learn to use one after learning PC first.)

  10. #60
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    We bought a computer from big box store "BB" and also bought the extended warranty which was for 4 years. Six months before the warranty ran out, we had it in the shop at BB for 3 different times. They had to send it in, it took 6 weeks to get back and still wasn't fixed. After the third time they told us to pick something out we liked and we could spend up to the amount we had on the computer we had bought. (it was about $3200.00 as it was when they were first becoming popular.) Computers had then come down in price and we also were able to get a Panasonic tv and just pay the difference for what it cost. I think we paid $32.00 for it. Had to ask the manager if we could do this and he said YES.) Be sure you get an extended warranty when buying a computer. It usually pays off in alot of cases.

  11. #61
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    They say it's your fault, have them explain what it is you are doing wrong. If you never had this problem before, I can't believe it's suddenly caused by something you are doing.

  12. #62
    Super Member wraez's Avatar
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    I had the same problem from the day that I got the computer. It was so frustrating. Occasionally the computer would turn on correctly but most times it went to blue screen.

    Sent it back to company, they called said 'nothing wrong with it'...I think they turned it on once and it was the time it was acting 'normal'.

    Put up with it and then one day 'voila' it has been working perfectly for months now.

    A friend said that Windows 7 must have figured out the glitch and when the 'updates' come into my computer, it got fixed.

    Are you allowing all updates to be loaded into your computer?

  13. #63
    Senior Member BARES's Avatar
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    Well the problem with the computer continues. I just got it back and it froze/blue screened again. With a history of problems, I called Dell. that was a pain as I spoke with three people (including the first contact that transfered me to a tech) and they all spoke such broken English that I could barely understand. I had to keep asking in different ways to try to understand what they were telling me. I was just contacted by a person that is coming out to replace something in it. His English was so bad that I think he is coming tomorrow. He kept saying "tomorrows tomorrow" then he would say "this today." I think if someone is going to be working in contact with the public then they should be able to communicate effectively with that public. There was a tv show that was about farming out jobs to India and the communication problems it caused. I feel like I was living that show.

  14. #64
    Super Member 1screech's Avatar
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    Call the manufacturer and tell them your story. Don't just stop with a phone rep. Keep talking and going up until someone replaces your laptop.

  15. #65
    Senior Member BARES's Avatar
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    thank you. they are supposed to replace the motherboard tomorrow.

  16. #66
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    My bpower box died on us Sat. and the tech charged us 90.00 to fix it. Hope it works.

  17. #67
    Senior Member BARES's Avatar
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    Well he came and replaced the motherboard and the DVD drive. Don't know why the DVD drive since I wasn't having a problem with it that I know of. He said that was what was on the service order. I watched him and know he actually put different parts in it.

    I hope yours is fixed too. We have to pay a lot for something and it should be last for at least a while.

  18. #68
    Google Goddess craftybear's Avatar
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    Yes, happened to me and mine was still under warranty and HP sent me a new computer free

    Quote Originally Posted by BARES
    I bought my new computer in Aug 2010. I had it for 6 months and it went BSOD. (Blue screen) Took it to the Geeks and they "fixed it". Cost $300. A month later it happened again. Took it back. 2 weeks later it was back in the shop for the same thing. For a third time I had to take it back for the same thing. They kept saying it was my fault. They reformatted it on the third try. Had to re-install all the software from scratch. Well I have had it back for FIVE days now and it is still happening. THIS WILL BE THE FOURTH TIME I WILL BE TAKING IT IN FOR THE SAME THING!!!! Has anything like this happened to you or do you have any SUGGESTIONS? Anything will be appreciated.

  19. #69
    Senior Member BARES's Avatar
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    Happy it worked out for you. I am hoping this takes care of mine.
    Quote Originally Posted by craftybear
    Yes, happened to me and mine was still under warranty and HP sent me a new computer free

    Quote Originally Posted by BARES
    I bought my new computer in Aug 2010. I had it for 6 months and it went BSOD. (Blue screen) Took it to the Geeks and they "fixed it". Cost $300. A month later it happened again. Took it back. 2 weeks later it was back in the shop for the same thing. For a third time I had to take it back for the same thing. They kept saying it was my fault. They reformatted it on the third try. Had to re-install all the software from scratch. Well I have had it back for FIVE days now and it is still happening. THIS WILL BE THE FOURTH TIME I WILL BE TAKING IT IN FOR THE SAME THING!!!! Has anything like this happened to you or do you have any SUGGESTIONS? Anything will be appreciated.

  20. #70
    Senior Member Cosy's Avatar
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    I was that 1st customer service for several years for HP. My job was to get you to the proper tech,or whoever can help you best. No, I could not authorize a replacement, so don't yell at me when I tell you I can't. And I am not a tech, mostly a call router, and I don't know how to fix the BSOD, nor what causes it. When my computer dies or misbehaves, I call my son-in-law.
    When you can't understand the tech, just ask to speak to someone else. Yeah, we disliked the Best Shores policy as well.

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