Welcome to the Quilting Board!

Already a member? Login above
loginabove
OR
To post questions, help other quilters and reduce advertising (like the one on your left), join our quilting community. It's free!

Page 1 of 2 1 2 LastLast
Results 1 to 25 of 43

Thread: working in a retail store

  1. #1
    Senior Member Prissnboot's Avatar
    Join Date
    Oct 2010
    Location
    Houston TX
    Posts
    789

    working in a retail store

    I would like to share an observation / conclusion I have develped while working in a retail store.

    if the employees didn't have to spend so much time cleaning up after customers, we would have more time to help the customers.

    on the flip side, heres a collective thank you for being so nice and considerate over Thanksgiving wkend...at least at my store.

    Merry Christmas to everyone.
    She looks for wool and flax And works with her hands in delight.

  2. #2
    Power Poster Onebyone's Avatar
    Join Date
    Jan 2011
    Location
    Southern USA
    Posts
    11,443
    I have always demanded my kids put items back in the right place in a store when shopping. It shows a lack of class to pick up something in the store and then just toss it back unfolded or unhung or sit it in the wrong place half way across the store no matter what store it is. Leaving clothing in the floor of the dressing room or half way hung any old way after tying them on is trashy in my opinion. People working in retail are earning a living and should be respected just as much as you want them to respect you as a customer.
    I believe giving what I can will never cause me to be in need.
    Being cheap is not a badge of honor.
    My heroes are working people, paying their own way, taking care of their children and being decent human beings.

  3. #3
    Senior Member
    Join Date
    Aug 2010
    Location
    Phenix City, Alabama
    Posts
    892
    Very true. I have picked up after people also. And some very nice looking well dressed women also. But I did wind up leaving a buggy full once. But there were so many people and it got loud. My claustrophobia kicked in and I had to get out. Felt bad about it, but what can you do.

  4. #4
    Power Poster
    Join Date
    Mar 2011
    Location
    Ontario, Canada
    Posts
    36,457
    What my son loves is when someone leaves their half finished coffee on a shelf.(sarcasm) the person who straightens the shelf of course doesn't see it until they knock it over......

  5. #5
    Senior Member
    Join Date
    Aug 2012
    Location
    Tri-Cities, Washington
    Posts
    755
    I used to work in retail so I know exactly what you mean. It's really hard now for me to see someone put something where it doesn't belong after deciding they no longer want the item.

    Thank you to all those who "served" (customer service) in any way. It's certainly not for the faint of heart!

  6. #6
    Super Member Ariannaquilts's Avatar
    Join Date
    Mar 2011
    Location
    in the sticks of PA
    Posts
    2,084
    I know exactly what you mean I can't tell you how many times people have asked if I worked in the store because I will straightened out shelves or return items to the department that they belong in. I can't tell you how much rearranging I have done in fabric stores because it is just easier to find what I am looking for or it just looks so much nicer, I have even been offered a job, I always say that wouldn't work for me to see the people that make the messes would cause me to ask why they do it! Probably wouldn't have a job very long.
    Maria
    Always be true to yourself!

  7. #7
    Junior Member sewmini's Avatar
    Join Date
    Apr 2014
    Location
    Montana
    Posts
    193
    I think people tend to be courteous but I do have a problem with some retail stores who make t difficult to find the prices on their items. Hancock Fabrics here in our town has a way of folding the fabric over the end of the bolt so a customer can't see the price or the maker of the fabric. Takes time to unfold the end to see and then put it back like it was......could save all some time if the end was left to view.

  8. #8
    Power Poster
    Join Date
    Mar 2013
    Location
    Corpus Christi, Tx.
    Posts
    15,972
    Blog Entries
    3
    I worked a couple years at Walmart. I was considered a cashier but we "zoned" (cleaned/straightened up) other areas also. I catch myself doing that every where I go. DH says you don't work here then picks up what I may have missed. He was shopping for a shirt and I picked one exactly what he needed off the floor. When items fall or get damaged that just increases prices. ANd the bold and brazen acts some mothers do in the infant/children's section are horrible. I saw one woman use a baby washcloth out of a package of a few and wipe her child's nose with it. When the clerk said she would have to pay for it, she threw a fit. They called the manager and she and her brood were escorted out the store. One clerk recently at WAlmart said I should fill out an application. Told her no thank you.

  9. #9
    Power Poster nativetexan's Avatar
    Join Date
    Feb 2009
    Location
    home again, after 27 yrs!
    Posts
    19,205
    Blog Entries
    2
    yes, usually if I try on clothing I take the ones I am not going to purchase back out and to the racks where they belong. I walk right by the racks, so why not help out?

  10. #10
    Super Member RugosaB's Avatar
    Join Date
    Mar 2010
    Location
    Ohio, just east of Toledo
    Posts
    1,362
    I NEVER leave things in a place other than I found them, BUT
    I have given up folding clothing articles on a shelf the way they were folded when I found them. I know retail workers have to come over and refold them, I really do. It got to the point that I was unfolding another to figure out how it was folded and I realized that just leaving them 'looking neat' was the best I could do. Sometimes I have to unfold several sizes too.

    I remember a couple of weeks ago first, trying to figure out the hanger thing on a pair of slippers so I could try them on (yes, I used those footie things) and then laying them on the floor in frustration because I just couldn't figure out how to put them back together.

    Please know, some of us do the best we can, we really don't mean to cause you more work. Really.
    You know that feeling when you've finished all your quilting projects and your studio is perfectly clean???? Me neither.

    It's not how fast you sew, it's how well you sew fast! Wait, I think that's supposed to be MOW!

  11. #11
    Senior Member Barbshobbies's Avatar
    Join Date
    Jan 2011
    Location
    Wisconsin
    Posts
    520
    I was a cashier for 10 yrs, I loved helping my customers, after all that is part of the job. Yes I was asked to keep my lane clean & dusted when I had no customers. In all the years I only had one customer I didn't care for. Her first words were, "I`ll never come to this store again!' So I asked why not and if I could help her with the problem. As it turned out, I gave her at least 5 different ways to help, and nothing pleased her that day. As soon as I had time I called the department she complained about, only to find it was all made up and later was told it was her personality, and they liked how I tried everything I could in a pleasant way.

  12. #12
    Super Member Neesie's Avatar
    Join Date
    Mar 2012
    Location
    Texas, USA
    Posts
    5,869
    One of my pet peeves (back when I was working, as well as now), is seeing someone open and start eating/drinking something, in a store. When confronted, the person will say, "I'm going to pay for it!" Well, until you DO pay for it, you are STEALING!
    Neesie


    By all means let's be open-minded, but not so open-minded that our brains drop out.
    ~Richard Dawkins

  13. #13
    Super Member Jan in VA's Avatar
    Join Date
    Aug 2010
    Location
    Piedmont Virginia in the Foothills of the Blue Ridge Mtns.
    Posts
    8,549
    Quote Originally Posted by sewmini View Post
    ......Hancock Fabrics here in our town has a way of folding the fabric over the end of the bolt so a customer can't see the price or the maker of the fabric. Takes time to unfold the end to see and then put it back like it was......could save all some time if the end was left to view.
    EXACTLY why I rarely if ever go into these stores any more.......I when I do, I leave the end of the bolts uncovered to express my frustration and request that they stop this practice!

    (P.S. After working in retail off and on for many years, I owned a large quilt store -- I know about serving in retail.)

    Jan in VA
    Last edited by Jan in VA; 11-30-2014 at 09:47 AM.
    Jan in VA
    Living in the foothills
    peacefully colors my world.
    http://www.quiltingboard.com/members...bums19552.html

  14. #14
    Super Member quiltsRfun's Avatar
    Join Date
    Jun 2008
    Location
    Utah
    Posts
    8,688
    Blog Entries
    1
    Quote Originally Posted by sewmini View Post
    I think people tend to be courteous but I do have a problem with some retail stores who make t difficult to find the prices on their items. Hancock Fabrics here in our town has a way of folding the fabric over the end of the bolt so a customer can't see the price or the maker of the fabric. Takes time to unfold the end to see and then put it back like it was......could save all some time if the end was left to view.
    I know what you mean. I was at a large, well-known fabric store in Portland last summer and that's how they had all their fabric. I was looking for particular color numbers of Kona solids and finally just gave up cause it was too much of a hassle. And that store looked a lot less organized than others where they don't drape the fabric.

  15. #15
    Senior Member
    Join Date
    Mar 2011
    Location
    Sun City, AZ
    Posts
    400
    My pet peeve is when people leave clothes in dressing rooms. At Macy's, there is always a rack in the dressing room area, just outside the stalls. All you need to do is take 2-3 steps and you can hang the unwanted clothes right on the rack...takes about one minute, but that's obviously too long for some people. It's gotten to the point where I am actually surprised when dressing rooms are empty!

  16. #16
    Power Poster miriam's Avatar
    Join Date
    Mar 2011
    Location
    Somewhere
    Posts
    15,528
    Blog Entries
    2
    I work in merchandising books and magazines. People stand in the store reading magazines.
    Would they open up a candy bar, lick it and put it back?
    Do they know the magazine companies are all struggling to stay in business and one day there won't be any magazines unless they are supported?
    Then some people steal things and hide the wrappers in the magazine racks. I never know what will fall out. A lot of stores have cameras on those racks. They know who is stealing.
    Then there are the magazines with sexy pictures... I used to service a CVS store and that store got about 6 times as many of those kinds of magazines as any other store - I don't know why... A little older black lady works there - I said that so you can get a picture in your mind of her and her attitude... She is so sweet - she made me laugh every time I went in there. Anyway. She absolutely HATES those magazines. She said you won't believe what people do in front of a security camera... Now you have to imagine her voice... She goes on and on about them being MARRIED men. Well, they have a wedding ring on one hand and the other in their pocket. She just goes on and on. I have wished I could catch her on video. She would go viral.
    Then there was the couple months I found empty wine bottle holders folded up behind the magazines in the grocery store. We did a bit of detective work, re-trained the camera and that guy was hauled out of the store one day...
    Then there was somebody that would go in the store and pick up a basket of strawberries at lunch every day, eat all the berries and leave the empty basket on the book table and leave the store.
    Then there are the people who censor magazines. They put something in front of the stuff they want to censor. Ok I get their point but some times that makes the ones they don't like stay on the shelf even longer because the one in front has a longer expiration date. LOL. I could go on and on but I won't.
    Never let a sewing machine know you are in a hurry.

  17. #17
    Super Member Yooper32's Avatar
    Join Date
    Jan 2011
    Location
    Tippy-top of a ridge in WV
    Posts
    6,354
    After years of working "retail", I still find myself straightening racks, picking things up from the floor and re-hanging them, straightening items on shelves that are misplaced...just can't help myself.
    Yooper32 aka: Donna B

  18. #18
    Super Member
    Join Date
    Jan 2011
    Location
    SE Iowa
    Posts
    1,600
    I have had 3 different jobs dealing w the public. Working in a grocery store was by far the most "educational". I think that working for the public for at least 2 wks, should be a requirement for HS graduation. It would teach both tolerance and responsibility as no classroom ever could!

  19. #19
    Senior Member aeble's Avatar
    Join Date
    Mar 2011
    Location
    Mississauga, ON Canada
    Posts
    536
    I worked in a book store while in college. Still to this day, I tidy/organize the shelves as I'm looking for what I want at book stores. One of the staff at the store closest to my home took the time to teach me the new merchandising rules so I wouldn't fix anything in a way that would cause the store issues with the regional manager. He was really appreciative of my help too.
    "If you have built castles in the air, your work will not be lost; that is where they should be. Now put the foundations under them." --Henry David Thoreau

  20. #20
    Senior Member
    Join Date
    Jun 2010
    Location
    Halls Cross Roads, TN
    Posts
    980
    Blog Entries
    133
    I have always said that everyone should spend one Christmas working in retail. It would make them a much better customer.

  21. #21
    Power Poster
    Join Date
    Mar 2013
    Location
    Corpus Christi, Tx.
    Posts
    15,972
    Blog Entries
    3
    One vacation DH and I went up north. We took the 2 oldest DGDs out for breakfast and shopping clothes. Did not realize til we got to the restaurant the oldest one had a cold. I always had a stash of tissues. Well we ran out. We went to the SuperWalmart and was shopping for shoes and that's when the oldest started sneezing and just having awful fits. YES! I'm guilty of opening a big box of tissues and gave her a couple. I also got a bag Ziplocs. She stuffed the used tissues into a Ziploc and we paid for everything, I first explained the situation to an assistant manager and got his ok. Then we headed over to the pharmacy and got some meds her mother had called in for her. To this day both girls carry tissues and ziplocs in their car to dispose of later. What I hate the most is when someone decides at the last minute they don't want the icecream or any other dairy product. When I see things like that at the checkout, I give it to the cashier, so he/she can get it returned to the section it belongs.

  22. #22
    Super Member jeanne49's Avatar
    Join Date
    Jul 2014
    Location
    Birdsboro PA, southeastern PA area
    Posts
    1,200
    I worked retail for about 15 years and don't envy anyone still working there. Truely one the the most thankless jobs. There are more nasty people out there then good ones. Being retired, I would like to have a parttime job, but absolutely refuse to work in the retail business anymore. I retired from an office job, had been out of retail for about 10 years then. And it is so true that employees spend so much time cleaning up after customers.

  23. #23
    Junior Member
    Join Date
    Sep 2011
    Location
    Helena, Al
    Posts
    119
    And please let's not talk about the restroom!!!!!!!!!!!!!!!!!! people do not have any shame

  24. #24
    Power Poster miriam's Avatar
    Join Date
    Mar 2011
    Location
    Somewhere
    Posts
    15,528
    Blog Entries
    2
    Quote Originally Posted by nise View Post
    And please let's not talk about the restroom!!!!!!!!!!!!!!!!!! people do not have any shame
    I'm sure if the walls could talk.........
    Never let a sewing machine know you are in a hurry.

  25. #25
    Super Member Sandygirl's Avatar
    Join Date
    Apr 2011
    Location
    Midwest
    Posts
    4,871
    Quote Originally Posted by nise View Post
    And please let's not talk about the restroom!!!!!!!!!!!!!!!!!! people do not have any shame

    Yep, one day I went in a stall that someone had stuck a dirty diaper to the wall above the toilet. Women can be really nasty! Of course I immediately went to the next clean one.

    sandy
    Sandygirl

    Janome 9900 / Janome 9700 / Janome 3160 QVC/ Janome 1100D serger, Juki 2020 Mini
    Singer Centennial model (inherited from my late, fav aunt!)

Page 1 of 2 1 2 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

SEO by vBSEO ©2011, Crawlability, Inc.