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Thread: working in a retail store

  1. #26
    Super Member Crqltr's Avatar
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    My husband owned a 7-11 next to a major college campus...oh the things those "kids" said and did would curl your hair! Gals and guys alike! They go in to buy beer and eat a bag of chips and drink one or twotill they get near the register then put the bags and emptys on a shelf, pay for a six pack and leave. Some of the bribes that were tossed out to sell beer after hours..whew. Nope...couldn't do retail again!

  2. #27
    Super Member girlsfour's Avatar
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    As I work for Hancock Fabrics - I have a response for you - the only fabrics that should be "draped" are the fashion fabrics. As much as it is easier for us employees to not drape fabric (it certainly takes more time to put away), people really want to see more than just a couple of inches of this type of fabric, thus the drape.

    The cottons should be organized so you can see the information easily on the top of the bolt. Selvedge edges should be on the bottom, the fold of the fabric on the top.

    Does that make more sense?


    Quote Originally Posted by sewmini View Post
    I think people tend to be courteous but I do have a problem with some retail stores who make t difficult to find the prices on their items. Hancock Fabrics here in our town has a way of folding the fabric over the end of the bolt so a customer can't see the price or the maker of the fabric. Takes time to unfold the end to see and then put it back like it was......could save all some time if the end was left to view.

  3. #28
    Super Member girlsfour's Avatar
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    I believe once you work retail, you certainly have a different perspective/respect for stores. As I never promoted letting our daughters just "ditch" items in a store, if I couldn't find where they went, I would give the item to a clerk. It's amazing how many things you find all over a store in places where they do not go, also the empty packages you find which means the item has been stolen.

  4. #29
    Senior Member Michellesews's Avatar
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    It makes you wonder what some people's homes look like, doesn't it?
    Michelle Guadarrama

  5. #30
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    Interesting posts - as I work at Joanns!
    "Can you cut this dirty piece off"...... it's there because customers just leave or knock fabric over, and those that follow walk or push carts over it. *Fabric and trims and not meant to be used as teeth chews. *Each color of tulle feels the same as the others, no need to unwind and then bunch is up back in the corner. *Merchandise isles are not meant to be hide'n seek gyms to entertain your children while you are shopping. *Store ladders are not meant for guests to use; please ask for help. *Before arguing about a price, please read the signs carefully. *As employees, we do as we are told, please take that into consideration before complaining to us about policies

    Thanks for letting me vent. phew - (I've got your back 'girlsfour'!)

  6. #31
    Super Member Neesie's Avatar
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    Quote Originally Posted by Sandygirl View Post
    Yep, one day I went in a stall that someone had stuck a dirty diaper to the wall above the toilet. Women can be really nasty! Of course I immediately went to the next clean one.

    sandy
    That's right up there with having your child pee in the corner of the fitting room stall. Some folks are just nasty!
    Neesie


    By all means let's be open-minded, but not so open-minded that our brains drop out.
    ~Richard Dawkins

  7. #32
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    I, too, have been mistaken for an employee because I will pick up or straighten up in a store. I learned this from my mother. My son works retail and he recently had an "elderly" (don't know how old he was.)man being rude to him, so my son told him that wasn't nice and to not do it. Can't believe he still has a job. He said that the man did stop being rude. Of course this is just a seasonal job. He now has a whole new respect for retail workers. I have tried to teach him to be nice to the retail workers because of all the other customers that are so rude to them. They do appreciate the kind, considerate ones that come along.
    Have a blessed day.

    Linda

  8. #33
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    Quote Originally Posted by noahscats7 View Post
    I have always said that everyone should spend one Christmas working in retail. It would make them a much better customer.
    Can we hear an AMEN for this idea?!
    Have a blessed day.

    Linda

  9. #34
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    Worked retail-4 hours and waitress-4 hours. That was enough for me. I show my respect by tipping well. That was in'62 and I have never forgotten. I am not always a fast learner but that was tough.
    Quilter 68 who is now 69/and now 70

  10. #35
    Super Member CAS49OR's Avatar
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    I had to open a juice bottle immediately and drink it a couple of times because I was hypoglycemic. A low blood sugar episode can lead to serious complications (falling and getting hurt for example). I always carry a juice packet in my purse, but a couple of times I was shopping with my husband and I wasn't carrying my purse. So I had to sit while he ran for juice. These episodes come out of no where for me. I always pay for the empty container on the way out of the store.

    I get annoyed with people who just leave stuff willy-nilly and always try to return things to the department I got it from, or if I can't figure it out I take it to the check-out and tell her I changed my mind but don't know where it goes. It is hard to put clothes and shoes back the way you find them. I'm really bad at folding clothes, especially shirts.

    I get aggravated seeing trash strewn 3 ft. from the waste receptacle. Really? You can't walk the extra three feet to throw it away? I see this a lot in front of stores. Or people will leave their trash in their abandoned cart.

    I try to be really nice to hard working retail employees. I can't imagine working the holiday crowds, but the one time I tried the "black Friday" experience everyone was in a good mood and smiling and helpful.

    I've worked many customer service jobs, such as waitress, bartender, sales, tech support ... I realize how hard it is to be patient and kind on days when you've really been beat up by rude people. I sure appreciate you!
    :-)
    CAS

  11. #36
    Power Poster miriam's Avatar
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    I worked today in the store - my area was totally trashed - not as much junk sold as they predicted... Even if you take things back to the department where you got them - take them to a service desk or the check out. Just randomly putting them some place doesn't really help any more than leaving it lay somewhere in the store. Most stores have someone to put things back. We have our area, pull stuff out that isn't and it goes to someone who knows where it goes.
    Never let a sewing machine know you are in a hurry.

  12. #37
    Senior Member Chester the bunny's Avatar
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    And then there are wonderful customers who appreciate you and bring gifts for all the staff at Christmas. Last year a lady knitted each girl a scarf and this year she made each one a hanging tea towel with a crocheted top.
    What a blessing she is.

  13. #38
    Super Member Neesie's Avatar
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    Quote Originally Posted by CAS49OR View Post
    I had to open a juice bottle immediately and drink it a couple of times because I was hypoglycemic. A low blood sugar episode can lead to serious complications (falling and getting hurt for example). I always carry a juice packet in my purse, but a couple of times I was shopping with my husband and I wasn't carrying my purse. So I had to sit while he ran for juice. These episodes come out of no where for me. I always pay for the empty container on the way out of the store.

    I get annoyed with people who just leave stuff willy-nilly and always try to return things to the department I got it from, or if I can't figure it out I take it to the check-out and tell her I changed my mind but don't know where it goes. It is hard to put clothes and shoes back the way you find them. I'm really bad at folding clothes, especially shirts.

    I get aggravated seeing trash strewn 3 ft. from the waste receptacle. Really? You can't walk the extra three feet to throw it away? I see this a lot in front of stores. Or people will leave their trash in their abandoned cart.

    I try to be really nice to hard working retail employees. I can't imagine working the holiday crowds, but the one time I tried the "black Friday" experience everyone was in a good mood and smiling and helpful.

    I've worked many customer service jobs, such as waitress, bartender, sales, tech support ... I realize how hard it is to be patient and kind on days when you've really been beat up by rude people. I sure appreciate you!
    I also have occasional trouble with hypoglycemia, so I always carry dextrose tablets in my purse.
    Neesie


    By all means let's be open-minded, but not so open-minded that our brains drop out.
    ~Richard Dawkins

  14. #39
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    Quote Originally Posted by Ariannaquilts View Post
    I know exactly what you mean I can't tell you how many times people have asked if I worked in the store because I will straightened out shelves or return items to the department that they belong in.
    Yup, that's me, too! People at Joann's always think I work there, because I straighten as I go, and I can always guide other customers to where things are located. (Maybe a sign I spend too much time there? LOL)

    Quote Originally Posted by Neesie View Post
    One of my pet peeves (back when I was working, as well as now), is seeing someone open and start eating/drinking something, in a store. When confronted, the person will say, "I'm going to pay for it!" Well, until you DO pay for it, you are STEALING!
    Oops, I'm guilty of that one - sometimes I get parched and I'll drink something while I'm shopping. I've never had a employee even raise an eyebrow at me for it, and of course I always pay for everything I drink so I've never even imagined I might be doing something wrong. I think as long as I don't leave the store without paying, it's not stealing. I figure that's WHY stores like Joann's have cold drinks for sale - for people to drink as they shop. Why else would they bother to sell such a thing?

  15. #40
    Super Member caspharm's Avatar
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    I know what you mean. I also worked retail for a while, so I try to put things back from where I picked them up or hang them up correctly if I can. Generally, I remember. I have also picked up after others when shopping, if I can figure out where it came from.

  16. #41
    Super Member nygal's Avatar
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    Many, many years ago I worked at Macy's in the children's department. I was shocked how many parents just left the tried on clothing on the floor in a heap after their child tried them on. I can only imagine how their bedrooms and closets looked at home!! Yikes!
    When it seems like the world is falling to pieces remember that the pieces are falling into place. We are nearing closer to the End Times.

  17. #42
    Super Member milikaa1's Avatar
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    I worked at May Co for years, there was a lot of cleaning involved, I will always remember and to this day, I always remove my unwanted items and return them back to the rack where I got them from.

  18. #43
    Senior Member Prissnboot's Avatar
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    My mother and I shopped at a department clearance store, and one day we went to try stuff on, and I swear to you, the discarded clothing on the floor (after the hooks on the walls had filled up) in each dressing room stall was knee deep! There was barely enough room to stand! We cleaned up every single one, we were so disgusted. I mean, COME ON people!

    As for getting a drink and then paying for it on the way out the door, how is this stealing any more than putting the boxes of crackers/chips/etc in your basket and then paying for them? It's not stealing until you leave the store with the item you haven't paid for.

    Now, if you buy a bunch of grapes or whatever that are priced by the pound and then snack on them as you shop, don't do this - this IS stealing unless they have already been weighed and ticketed so you know you are paying full price for them.

    I swear, people are just flat lazy sometimes. Retail workers were NOT put on this earth to pick up after you or take your verbal abuse just because you had a bad day. How about we come to your job and harass you so you have to stay an hour after the office closes just to finish your work?
    She looks for wool and flax And works with her hands in delight.

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