MSQC Block Magazine, 3rd issue
#33
I haven't received my 3rd Block issue. I have emailed 3x (notes) and even called them and left a message but no response. I love this magazine but it would help so much if someone from MSQC would let me know what's going on. My payment was deducted from my account 6/10/14 and now its been a month. I know the first issue took a while and I had no problem with the second so I'm trusting that I can speak with someone there.
#34
Junior Member
Thread Starter
Join Date: Apr 2013
Location: Wisconsin
Posts: 141
I haven't received my 3rd Block issue. I have emailed 3x (notes) and even called them and left a message but no response. I love this magazine but it would help so much if someone from MSQC would let me know what's going on. My payment was deducted from my account 6/10/14 and now its been a month. I know the first issue took a while and I had no problem with the second so I'm trusting that I can speak with someone there.
#35
nancysp,
Thanks for the info but here's where I'm stumped. I called 3x and left voice messages and never got a call back as well as sending them emails. Granted I'm going to allow the postal service to see if its delivered by next week but I can't even get to speak to anyone over there by phone And I did call them during business hours and know that they are in the CST. I'll give a week...
Thanks for the info but here's where I'm stumped. I called 3x and left voice messages and never got a call back as well as sending them emails. Granted I'm going to allow the postal service to see if its delivered by next week but I can't even get to speak to anyone over there by phone And I did call them during business hours and know that they are in the CST. I'll give a week...
#36
Senior Member
Join Date: Jul 2010
Location: Richmond, VA.
Posts: 348
I had no problem with the first, but didn't receive the 2nd. After emailing twice, they shipped the 2nd. I no longer subscribe, but I order from them 2 or 3 times a month so I add block to one of the orders.
Is it just me or do you find yourself buying a deal of the day twice a month or more?
Is it just me or do you find yourself buying a deal of the day twice a month or more?
#37
Super Member
Join Date: Dec 2008
Location: Tulsa, Oklahoma
Posts: 4,413
Absolutely! even tho I have several LQS within a 30 minute drive (less than 12 miles!), I don't get out of the house much and when I do, I have too many errands to run. MO.* is my best friend! along with Amazon!
#38
Junior Member
Thread Starter
Join Date: Apr 2013
Location: Wisconsin
Posts: 141
nancysp,
Thanks for the info but here's where I'm stumped. I called 3x and left voice messages and never got a call back as well as sending them emails. Granted I'm going to allow the postal service to see if its delivered by next week but I can't even get to speak to anyone over there by phone And I did call them during business hours and know that they are in the CST. I'll give a week...
Thanks for the info but here's where I'm stumped. I called 3x and left voice messages and never got a call back as well as sending them emails. Granted I'm going to allow the postal service to see if its delivered by next week but I can't even get to speak to anyone over there by phone And I did call them during business hours and know that they are in the CST. I'll give a week...
#39
nancysp,
I called MSQC yesterday and finally did speak with someone. She stated if I didn't receive my magazine by the beginning of August to call them back and they'll send another one. Also a quick note regarding emails and phone calls. Linda (customer service rep) did state that they are moving their customer service to another larger building, hiring more personnel to help with the volume of emails and phone calls they receive. At this moment they only have 5 who handles this so it is a large task and I totally understand. Hopefully I'll get the mag. soon.
I called MSQC yesterday and finally did speak with someone. She stated if I didn't receive my magazine by the beginning of August to call them back and they'll send another one. Also a quick note regarding emails and phone calls. Linda (customer service rep) did state that they are moving their customer service to another larger building, hiring more personnel to help with the volume of emails and phone calls they receive. At this moment they only have 5 who handles this so it is a large task and I totally understand. Hopefully I'll get the mag. soon.
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