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  • Be careful where you take your machines for service......

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    Old 06-19-2010, 06:45 AM
      #31  
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    Good for you! I'm proud of you!! If they're like that I doubt that they'll change anything though. Too bad.
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    Old 06-19-2010, 07:51 AM
      #32  
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    I once had a good Kenmore sewing machine. The tension was off somewhere and I took it in for servicing to the local repair store. They charged $85 just to look at it, not fix it! I didn't know any better and paid over $100.00 for my poor little machine. It did work but I could have bought a new machine for a little more. That was over 10 years ago and I have never gone back.

    A few years later, a piece of the feed broke off. I gave the machine to the Salvation Army and bought a Brother from Walmart. I have since learned alot in those years. If any machines need repairs, I will now do what Billy suggested!

    And Billy, I live in Kingsport, TN. Would the shipping be expensive to send a machine to you for an overhaul?
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    Old 06-19-2010, 07:57 AM
      #33  
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    Originally Posted by SherriB
    And Billy, I live in Kingsport, TN. Would the shipping be expensive to send a machine to you for an overhaul?
    It shouldnt be all that bad, you just mailing from one end of the state to the other.

    Billy
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    Old 06-19-2010, 08:16 AM
      #34  
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    The local Viking dealer charges $100 just for accepting it in for repairs. Needless to say, I don't my machine there. All they're interested in is selling machines.
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    Old 06-20-2010, 03:21 AM
      #35  
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    Thanks for the info. It is good to know we have someone on this board looking out for us "old ladies on SS " and not knowing how to get what we pay for.
    I took a 5050c into shop to be cleaned and adjusted and the cost was 79.95 and got home and had to get my sister to come and get the stitch right so I could sew on it. It still doesnt sew well.
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    Old 06-20-2010, 04:35 AM
      #36  
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    Mornin'..Billy

    I just sent you a PM and asked that you check out a thread and give us your opinion.

    mj
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    Old 06-20-2010, 05:13 AM
      #37  
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    The price that the repairmen charge is exactly why I learned how to do it myself. I can't afford that The place I took my Viking wanted $350 to fix it. I ended up finding out the info and got some help online and fixed it myself.
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    Old 06-20-2010, 05:59 AM
      #38  
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    Many years ago I took my sewing machine in to be cleaned at newly opened local (MA) sewing machine shop and was told he couldn't get to it for about a month because he had a backlog of work. Reluctantly I left my machine, and a month later my husband stopped in with work slip and picked up my machine. First time I went to sew I couldn't get my machine to even turn on. Took machine back to repair shop with receipt for cleaning in hand. He plugged machine in and couldn't get it to turn on... so he opened the machine.....Surprise of surprises... it turns out my machine had been gutted and apparently it had been used as a parts machine. Repair guy refused to do anything except refund the cost of the cleaning. We did go see lawyer and by the time papers were filed, repair guy had closed his shop and skipped town.
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    Old 06-20-2010, 06:35 AM
      #39  
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    Oh gosh...such horror stories! Billy..I think you should tell us where this store is- I sure don't want to take anything there and I DO use the shops in this area! :shock:
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    Old 06-20-2010, 08:23 AM
      #40  
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    Made an appointment and I took my machine to Cynthia's in Vegas. I live over 100 miles away and it's the closest repair shop. I was in town for three days. The third day, I called and asked if the machine was ready. They weren't even sure they had it. I said if they hadn't started on it, I'd take it home. They "assured" me it would be ready in two hours. I picked up the machine, paid almost $100 for "cleaning and servicing". I then drove the 100 miles home and set the machine back up. It wouldn't sew properly. Called Cynthia's and they said it was my problem that the machine was working properly when it left the shop. I then took it to a shop in San Jose, CA (550 miles) and had it worked on. Cost me another $100, but it's been a year and it's still working perfectly. Hate to have to drive 550 miles to a good repairman, but we go up there about every six months anyway.
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