Go Back  Quiltingboard Forums >
  • Main
  • Connecting Threads Customer Service >
  • Connecting Threads Customer Service

  • Connecting Threads Customer Service

    Thread Tools
     
    Old 03-21-2012, 05:39 AM
      #31  
    Super Member
     
    Join Date: Jul 2011
    Location: Rhode Island
    Posts: 2,301
    Default

    I also have had great service with them. i love the fabric and will continue to shop with them.
    cjackaitlin is offline  
    Old 03-21-2012, 05:41 AM
      #32  
    Super Member
     
    donnaree59's Avatar
     
    Join Date: Aug 2010
    Location: Georgia
    Posts: 1,416
    Default

    I've ordered from them several times (never a really big order, but several small ones) and have been pleased each time. I like the feel of their fabric and they are very fast. Loved to read GOOD things about companies here! So often we just post the negatives....
    donnaree59 is offline  
    Old 03-21-2012, 05:53 AM
      #33  
    Senior Member
     
    Join Date: May 2008
    Location: toronto
    Posts: 824
    Default

    In my limited experience with them, I found them to be super. Will continue buying from them. Good value and good quality.
    glorcour is offline  
    Old 03-21-2012, 06:37 AM
      #34  
    Super Member
     
    Join Date: Jun 2010
    Location: Michigan
    Posts: 1,664
    Default

    I absolutely love Connecting Threads, I love their kits and their customer service is fantastic. I tried to order a kit from the winter catalog but it was not on line. I emailed them and they responded that it was such a popular kit they ran out of the fabric. There was a free pattern included with the kit but from the picture all I needed was one measurement and I could figure it out myself, well guess what they sent me the measurement that I needed. Hows that for great customer service, they didn't have to do that but they did .
    judykay is offline  
    Old 03-21-2012, 07:00 AM
      #35  
    Super Member
     
    Join Date: Feb 2011
    Location: Houston, TX
    Posts: 7,312
    Default

    I have read the same response from many people on the QB. It makes me very confident to order from them!
    JanieH is offline  
    Old 03-21-2012, 07:13 AM
      #36  
    Super Member
     
    Join Date: Jun 2010
    Location: Michigan
    Posts: 1,664
    Default

    Originally Posted by JanieH
    I have read the same response from many people on the QB. It makes me very confident to order from them!
    I order from the quite often and have never been disappointed unless the item I want is no longer available. They are wonderful to deal with and they are my first go to for any internet quilting supplies.
    judykay is offline  
    Old 03-21-2012, 08:03 AM
      #37  
    Super Member
     
    Join Date: Dec 2008
    Location: La Quinta, CA
    Posts: 3,918
    Default

    Originally Posted by dunster
    Every experience I have had with them has been wonderful.
    Me too! They have always been great.
    MaryStoaks is offline  
    Old 03-21-2012, 11:50 AM
      #38  
    Senior Member
     
    Join Date: Mar 2011
    Location: Michigan
    Posts: 757
    Default

    That's wonderful customer service. It's what brings customers back time and time again!
    Grandma Mary is offline  
    Old 03-21-2012, 02:02 PM
      #39  
    Super Member
     
    Quilter2B's Avatar
     
    Join Date: Oct 2009
    Location: Our Little Green Acres in NorCal
    Posts: 1,268
    Default

    Glad to hear everything worked on in the wash! I've had nothing but good service from Connecting Threads!
    Quilter2B is offline  
    Old 03-21-2012, 03:46 PM
      #40  
    Super Member
     
    KathyKat's Avatar
     
    Join Date: Apr 2010
    Location: Wisconsin
    Posts: 1,510
    Default

    Yes, they are very good. In Feb I quickly calculated how much more fabric I would need from the Canterbury collection because I had some of it and planned on making a quilt for my sister after my winter vacation in Texas. The canterbury collection was on sale so I knew I'd have to order it before I left or it would probably be all gone. About 2 hrs after I ordered it I realized I forgot to order the backing that I wanted. I called them and asked if I could add to the order. The answer was no because it was already processed but I could make a new order and they would waive the shipping which I really appreciated.
    KathyKat is offline  
    Related Topics
    Thread
    Thread Starter
    Forum
    Replies
    Last Post
    QuilterGary
    Main
    62
    12-08-2011 03:33 PM
    kathy
    Main
    3
    02-23-2011 09:16 AM
    deema
    Main
    40
    11-28-2010 08:42 PM

    Posting Rules
    You may not post new threads
    You may not post replies
    You may not post attachments
    You may not edit your posts

    BB code is On
    Smilies are On
    [IMG] code is On
    HTML code is On
    Trackbacks are Off
    Pingbacks are Off
    Refbacks are Off



    FREE Quilting Newsletter