Marge L.

Last Friday I ordered 2 FQ bundles. An email in the pm said it was shipped. Is that fast or what? Had excellent luck when I have ordered before.

bgullett

They are great!

Boscobd

I have always had great service from Connecting Threads. My orders always come in a very timely manner. The only time I had an issue with them (there was 1 fat quarter missing from a collection), they sent me not only the missing fat, but included 2 additional fats from the same line that were not in the collection I ordered.

Mary M

It i so nice to hear such positive comments about a business. All I have ordered from CT is some thread and was vry pleased with the service.

Lady Crafter

I need to chime in here also ... I too had an error in cutting some fabric. I ordered a 2 yard cut, and was shorted 1/2 yard. I emailed and let them know. I got an immediate response email and within TWO days time, I had a whole 2 yard piece in my mailbox, and was also told to keep the error.

Love that place! Quality of fabric, customer service, the whole thing!

trif

Also if you wish to order something that is out of stock or soon to become available, you can receive emails to notify you when your item is in. Great place to shop, I have ordered many times and have always been happy.

annette1952

They definetly have great customer service. They are one of my fave sites

denilynne

I recently ordered from them also, some error on the website charged me twice, i call and they refunded immediately and didn't charge shipping and added an extra little surprise 2 fq. Will definately shop there again. I wish all stores had there customer service.

katied772

How can Connecting Threads charge so little for their fabric? Are these not the standard manufacturers? I was told recently that wholesale cost was pretty much what this place is charging retail. Just wondering.

AngieS

Wow Deema that's very good for them! Because you will share the information with others and they have won over customers perhaps just because they were so nice and helpful. :thumbup: I'll have to remember them when I go to order some fabric. Thanks for sharing with us. :)