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Thread: machine quilting time

  1. #26
    Super Member quiltmom04's Avatar
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    Quote Originally Posted by cyd
    In May I took 2 tops to an established machine quilter. These have not even been started. Is there a 'usual' amount of time to expect these to be done? Would it be wrong of me to get them back so I can find a new quilter?
    No, it would not be wrong. You are the "boss" - she's working for you, and if you decide differently, get them back.

  2. #27
    Senior Member bob1414's Avatar
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    Have you followed up with the quilter? If not, please do so - it should help.

  3. #28
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    i have worked with many long arm quilters and many have you sign a contract and if not you are at least quoted a price and a turnaround time...i woud get them back and find someone else

  4. #29
    Super Member grannypat7925's Avatar
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    One of the quilt shops I have used here plainly states that they have a 2 month turnaround for long arm quilting. What I got though was well worth the wait. They now have another machine so turnaround is quicker.

  5. #30
    Super Member Tinabodina's Avatar
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    That's not right. Have you contacted her? I took a top into my machine quilter on 8/19, explained to here I needed it back no later than the 28th since I was not able to quilt it like I wanted and had torn it out several times and she told me she would put me in front of the rest and called me on Saturday the 21st and I picked it up. She was backed up for 3 months, but in a special "emergency" she worked very well. I gave here another top and asked if I could have it by 12/1/10. I would contact her and ask if there is a problem. :thumbdown:

  6. #31
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    I have a couple of good quilters. One is always backed up for months (she's already booked until the next year). The others can give me a turn around in a couple of weeks. The one who's backed up is an absolutely fabulous quilter and that's why she's so backed up. It's up to you whether you want to wait or try someone else. If you're not in a hurry, I'm betting she's an excellent quilter if she has that much business.

    BTW, my quilter will put my name on her waiting list even if I haven't finished my quilt. If I know I'm going to have something for her, I call her in advance to get in line. Maybe your quilter will do that too. There's trust involved, of course, and I've always had my quilts to her before my name gets to the top of the list.

  7. #32
    Senior Member Chatfield's Avatar
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    The gal that does my quilting tells me 4 -6 weeks although that last one I gave her, she has had for almost 8 weeks which isn't a big problem for me but it's getting to be awhile. I think where I go wrong is that I always tell her - no rush, I don't need it back by a certain date and I have a feeling that mine keeps on getting pushed to the bottom of the pile! Maybe I am wrong but nevertheless, I don't think I will make that comment again when I give her a quilt to quilt for me....

  8. #33
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    I ALSO HAD A PROBLEM WITH GETTING A QUILT QUILTED. I FINALY WENT TO HER HOUSE TO SEE WHAT WAS GOING ON. MY QUILT WAS ON THE FLOOR AND THEY HAD BEEN WALKING ON IT. I TOLD HER I WANTED MY QUILT ..NOW. SHE SAID ..SHE WOULD GET IT QUILTED SOON. SHE WOULD NOT GIVE IT TO ME. I HAD TO LIE AND SAY I WAS LEAVING THE STATE NEVER TO RETURN. GOT MY QUILT AND LEFT. WHAT A MESS. YOU GO GET YOUR QUILT. GOOD LUCK.

  9. #34
    Super Member grann of 6's Avatar
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    Quote Originally Posted by Chatfield
    The gal that does my quilting tells me 4 -6 weeks although that last one I gave her, she has had for almost 8 weeks which isn't a big problem for me but it's getting to be awhile. I think where I go wrong is that I always tell her - no rush, I don't need it back by a certain date and I have a feeling that mine keeps on getting pushed to the bottom of the pile! Maybe I am wrong but nevertheless, I don't think I will make that comment again when I give her a quilt to quilt for me....
    I sew for people and I hate it when they tell me "no rush" because then it takes me forever to get in the groove. Now I jokingly tell them to tell me they need it "yesterday".

  10. #35
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    well that's good..i suppose it all depends on where you live..but mainly what really counts is if you are satisfied with the results ,always worth the wait...good luck with it

  11. #36
    Senior Member newestnana's Avatar
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    I suspect it depensd on how many long-arm quilters are in your area. Around here (central NJ), not nearly enough, apparently. I had taken a quilt to the LQS that has LAQ services in early January and just got it back a few weeks ago , so that's 7 months. Nice job, but still.

    Another LAQer in the area also has a backlog, although not as long as the one above. But she doesn't necessarily return phone calls so you never know where you stand on her list.

  12. #37
    Super Member M.I.Late's Avatar
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    May is absolutely too long without any kind of notice no matter how good they are. Not saying anything to you or not checking in with you is irresponsible. I would definately pull them. There are some great quilters right here. Give them a try... I don't think I will use anyone but someone here from now on. The quilters here care about their reputation. They are accountable. I have never had anything quilted by anyone here before, but I've seen the comments and the pictures and wouldn't hesitate. I'd go get them both...

  13. #38
    Super Member Farm Quilter's Avatar
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    When machine quilters have a long turn-around time, but they generally tell their customers that up front. I would be embarrassed if I kept a customer's quilt for 3-4 months without getting it done or at least calling them and letting them know I was running behind or had some sort of problem. If I were you, I would call her and tell her that you are coming to pick up your quilts and why, get your quilts and find another good longarmer to quilt for you.

  14. #39
    Super Member Farm Quilter's Avatar
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    Quote Originally Posted by dakotamaid
    Quote Originally Posted by hobo2000
    A friend of mine is a LA'r and she says she never has more than 5 in her home at a time due to insurance regs. She one has 14 piled up and a wee little mouse got in and nibbled a hole threw a clients quilt and the insurance had to cover it. She said never again.Now she hangs them on quilted hangers from the ceiling. I didn't know the was Quilters Insurance. New to me.
    I would guess her home owners insurance covered her quilting business. I know my home owners insurance had an amendment for my day care business.
    My business insurance covers my quilting machine, all my quilting supplies (thread, rulers, templates, etc) and my customer's quilts. For $300 a year, great peace of mind for me - if my house burns down I will at least be able to replace everything, including at least the material for my customers. I never have more then 3 customer quilts at my house at a time, just to be safe - I live on a farm, nearest volunteer fire department is 8 miles away, I know the house would be a goner if it ever caught fire.

  15. #40
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    I would definately ask for them back and find out next time if they are backed up before you send your quilt out.

  16. #41

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    The quilters in my area are very busy, and it's not unusual to take this long, especially now, during show season. However, they do give you a general time-frame as to when it will be completed when you drop it off.

    Definitely call and ask for a status. There's certainly nothing wrong with that. She may have gotten hit with a bunch of show quilts, or perhaps understood your mom was in no hurry (or due for Xmas present?), a mistake on the paperwork, or anything else. No telling. Something could have happened. It never hurts to ask - and then you can decide, based upon her feedback, if you care to still wait or not.

    I will say the longer a quilter's backlog is, means a lot of quilts are coming her way, and that means she's got a good reputation - for a reason. So, that's perhaps something to keep in mind. Around here, it's common to wait for the better quilters, the others have no backlog...again, for a reason :(

    But, I would think it should be ready anytime, and I wouldn't hesitate to ask.

    I hope this helps :)

  17. #42

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    Quote Originally Posted by cyd
    In May I took 2 tops to an established machine quilter. These have not even been started. Is there a 'usual' amount of time to expect these to be done? Would it be wrong of me to get them back so I can find a new quilter?
    What date did you two agree on as far as the due date?

  18. #43
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    wow that is a long time , i could of done them on my little standard machine for you by now yes i would go ask for them back if she didnt tell you it would of been this long

  19. #44
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    I have been blessed by finding a super long arm quilter. She and her mom have a business together. Knowing my situation, she will stop by to pick up the quilt, then we go over what I am expecting and/or what I would really like to have unless the pricing is to much. She's very good with her pricing and since most of my things are pretty simplistic, she always seems to give it a little spice and always in a beautiful way. She lets you know right up front that she does her quilts in the order that she receives them and so she is usually out about 6 weeks max. I did have one experience with a quilter. This was a VERY special quilt as it was for a very loving friend who was very slowly losing her battle with cancer, and I mean slowly. It was heart breaking and yet everytime I would walk into her room there was this brilliant smile on her face and always wanting to know how was I doing. And I thinking, God bless her, my critter isn't malignant and I am not dying, just becoming more debilitated and yet this dear friend is always about some one else. Well the long arm person and now I know why she had long arms explained what we could do and blah, blah and we settled on a price based on the square inches, the level of quilting and all that stuff. She did push it through and I was able to get it in a month. I drove to her place (her house was a mansion and her second room was an added 30' by 30' specialized room).. anyway she brought out the quilt and it was really very, very pretty even though I had to work within my budget. I pulled out my check book as she totaled it up and I am all set to write the check for which I thought we agreed on. It was double the cost. My mouth dropped open and I'm gasping as I am trying to tell her, that's not what we discussed. She then explained . drum roll please... that the price was doubled because she had to figure the same area in the back of the quilt. And I'm thinking, how in the heck did you plan on just quilting the front if not both at the same time. She told me that was standard in the trade. You figure the square of the front and any other charges and then you had to double it to account for the back. I wrote the check, looked at her and said very quietly, well I know how you are paying for your new addition, but I am not the level of clinitel that you must be used to dealing with and have a good day. About a month later the lqs where I met her though said that she was changing her pricing because she as losing customers due to her pricing and she couldn't understand why??????

  20. #45
    Super Member kwiltkrazy's Avatar
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    No you have every right to go get your quilt. I can't believe it would take her over a month to get to yours. I have friends that put their quilts in and get them back in a couple weeks. And I know the quilter is exceptionally busy because we only have two local quilters. That amount of time is rediculous, usually it is done on a first come first done basis, so she couldn't of had a 4 month back log.

  21. #46
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    Understandable that she probably wanted your business, but she should have told you she had others prior to you that she was working on so you knew not to expect a quick completion. I would try to get them back and price someone else.

  22. #47
    cyd
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    Thanks for all the responses. I was very naive and did not require a due date. The quilter is so hard to contact, and I am disappointed that I did not know enough when the tops were left in her care. As soon as I can reach her-she does not live where she quilts-I intend to get the top back. If my friend is content to wait longer-I'm not. Thanks for the great information and help. I'll know better now.

  23. #48
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    My business is longarm quilting. I have never had a quilt longer than 8 weeks. If I were so backed up that I couldn't get it completed in less than 8 weeks, I would certainly tell the person up front just how long it may be before I could quilt it and if she wanted to take it elsewhere where she could get it quilted sooner I would not complain.

    I also tell people that at certain times of the year, spring for weddings and graduations, and fall, for Christmas, that I am busier and may take longer than at other times of the year. I have also put in some really long days to complete projects in time to meet my customers deadlines.

    I would definitely contact this person and see if there is a reason for the delay or if this is their usual time frame for completion. I do know some quilters who should be considered hobbyists as they have no qualms about leaving a customers quilts sit for months.

    Longarm

  24. #49
    Senior Member Lucky Lindy's Avatar
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    I have always checked first with my quilter to make sure her schedule wasn't too backed up, especially if I'm in a hurry. I am suprised that she didn't give you some type of time frame when she took your tops.

  25. #50
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    Who is your business insurance with? That's a really great rate!

    Also I do everyone customers quilt in the order it comes in unless 2 friends say it's okay to swap theirs around because one needs it sooner than the other.

    Also, I will only put someones name in the book without having their quilt if they are an established customer and they know right up front that it will be moved down the line if I don't have it when their name comes to the top.

    Longarm

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