I'm so Sorry, it is a beautiful quilt. Hope & pray you get it back even if you miss the show.

Janet,

stay hopeful! They MUST find your quilt, the package must be somewhere! I really keep the fingers (and everything possible) crossed....

i just can not understand why people chose the 'brown' way to mail their quilts. i worked for 'blue' for 25 yrs. they have 'peep' holes everyplace to watch the workers in the big buildings. and the little buildings, i know the workers treat each piece of mail like it was their own. can not say enough about the dedication of 'blue workers'.

Hinterland, I'm praying for your quilts safe return!

I had a parcel "misplaced" at customs/Canadian Postal Service in Ontario last summer. One group would say the other had it - and this went on for over 8 weeks. I was utterly disgusted with their attitudes, and lack of customer service.
Then on the 9th week of being in limbo, the seller called me to say it was returned to him. It had the proper address, correct postage etc. I had him send it to me by FedEx.

I hope you get results soon!

Your quilt is beautiful...I sure hope you hear some good news today!

Or- Tony, Tony look around; something's lost and can't be found.

After following this thread, I have a problem. All of my kids live out of state and I make quilts for them for Christmas. Have used UPS in the past with no problems but now am somewhat afraid to use them again. Any suggestions for a safe way to ship? [I never indicate that a quilt is in the box; just list it as a blanket.]

I think we all learned something from this post about shipping/mailing a one of a kind quilt. Here is a list of some tips I put in my mind when it's time to mail a quilt.

1. Use several boxes in a box to make the box huge, much harder to lose a huge box. (with address labels on each box)
2. Insure the package to the max.
3. Insist on seeing the packaged scanned if picked up. Take a picture of employee with box in hand if no paper receipt.
4. Use Express delivery with signature confirmation.
5. Check tracking every day.

There are many on here to look at many quilts Even if some has this pattern they more that likely will not have it the same. We are many eyes and I may add hearts helping look for this quilt. Hopefully it will show up soon. Our hearts and prayers are with you.

I hope they find your quilt.
I received a package on my doorstep about 2 months ago. It had my name on it and was from UPS Overgoods. So I open the box and it a safety green jacket that road workers would wear. I never ordered one. Got to looking and it had been shipped from the company to a customer. Some how the label got torn off. How they ever got my name I don't know but they did. This package was mailed on the east coast and suppose to be received on the east coast. I contacted the company that shipped the item (packing slip was in box). They said they would have some one call me and get me a shipping label to ship it back to them. Well I never heard from them. So I called UPS and just returned it to the Overgoods Dept. My understanding is that UPS overgoods is where lost packages go. The thing is I have no idea why they put my name and address on that box. My husband wanted me to keep it but I wasn't interested in a bright green jacket. I hope someone else didn't get your package.

That is one beautiful quilt!!! I am so sorry this happened to you and am hoping it is found soon.

Amen to that - I'm also a "blue worker".

that will work too. any prayer said from the heart, will always be heard and answered.

I use blue. No problems.

I've used the post office, too. Registered mail is a safe way to ship.

I did have one quilt returned to me from a quilt show via Priority Mail. When I didn't get it after a week, I called to check where it was. No one knew, and there is no way to track a package.

I was frantic. It finally showed up 3 weeks later. Because the shipper didn't put a return address on the box, it was sent as "Anonymous Mail." It couldn't go on an airplane, so it took over 3 weeks to get home. At least it got there.

Janet

What an awful thing to have happen. If you need to put in a
claim, put in a claim for $2,000. It'll wake them up.

It's a long story, but I am a firm believer in Tony, Tony, look
around. Something's lost and can't be found. It has worked
more than once. Keep saying it over and over and over. :!:

Hopefully all this negative press about UPS will reach the COO's office quickly and get them to jump on it big time.
When they find it, they then have the opportunity to restore their reputation.

I think it wouldn't hurt to up the ante on this idea. Janet, maybe you may wish to contact Scott. Below is corporate profile web link. There is also a direct link to corporate press relations. I think it would interest them to know as of now over 9,000 potential UPS customers have viewed this post and over 200 have actually commented about it. There is no better or worse advertising then word of mouth. Maybe someone will actually look for your priceless quilt!

http://www.pressroom.ups.com/About+U...D.+Scott+Davis

Hopefully, someone with public relations will have a heart and take this seriously. Almost all of the quilts we quilters create are one of a kind. Maybe someone there can understand it and light a fire under someone who can FIND THIS QUILT!

Thanks, Feline. Today's newspaper has an article and video about the situation:
http://www.timesunion.com/local/arti...bo-1162475.php

Shortly after the reporter called UPS, I received a call from the corporate office. They are (finally!) pulling out all the stops to look for the quilt. They're tracing their steps, interviewing drivers, searching all the trucks and warehouses where the quilt might be. They had the shipper search their office (again!). This search should be completed by Monday.

The really sad part about this is how much publicity I had to generate to get this far. Over 9000 hits on this website alone...plus the other websites I contacted. This shouldn't be the way it works.

Janet

That is sort of how the world operates. When three different people can all give you different answers to the same question who do you believe. Maybe we should go back to the Pony Express they always got through.

Unless they got shot.

You're absolutely right that this shouldn't be the way it works, but if it is what's necessary, then it has to be done in this manner. Please keep us posted.

I must say..after viewig the video..you do not look like a happy camper and for good reason. Your quilt is out there some where and someone knows about it. Hoping all of the publicity will get someone moving. ((((Hugs)))

I saw this article today and was so sad that you haven't found the quilt yet.

It also saddens me to think that they UPS didn't really do much until a newspaper was contacted.

I agree, this is not the way it should work. I know UPS has thousands, possibly millions of packages, but you hear about too many lost packages. How can that happen in this day and age with the tracking devices, etc.

Prayers and Hugs are with you regarding your quilt. I agree it is priceless!

Agree. It's sad that you've had to resort to this, but it's so wonderful that they're finally searching for it. Please keep us up to date on what is happening.

Janet; Keeping you in my prayers that your quilt will be found. I know this has to be one of the most agonizing and heartwrenching times for you. I was happy to see the news story and hope that this will bring your precious quilt back to you.
Keeping good thoughts....

I would also be a pain in the you know what about this as you also paid extra for the 2nd day Air. With those packages they have to check them in and scan them whenever anyone touches them. Also where was the destination? By know the destination there is a possibility that you can back track it or track its' route and at least know where it went missing so you would have a better idea of where to start.

I am so sorry. I do hand stitchery and quilting and I do understand the hours you put into your work. Your work is beautiful. Was it the one you have posted? They should be held accountable for your quilt.

Hello Hinterland,
I'm sorry about hearing of this loss.
I have worked for UPS 9 years as a delivery driver and the past 11 years as a tractor trailer driver for them.
I can give you a couple possible senerios of what could have when wrong..What stood out to me was the fact you said it "wasn't" scanned at the original pick up point........This is almost imposible to NOT SCAN...as the shipper ( a Business ) must do a shipping accountablity at end of day/ie. at time of pick up and the UPS driver has to sign the "print out/pick up record " .This is a " required daily must do" for the shipper...If it was by a single or private single pick up shipment, the driver scans it at pick up time. FYI - IF IT WAS NOT SCANNED I would think it didn't even get to the driver to pick up....???Dishonest employee of the shipper -Kept it/ didn't give to driver ..???? OR the driver didn't scan it...in any case the UPS building he works from would scan it as it was placed into the tractor trailer going out that same night ( all pkgs get moved into their destination tractor trailers each night unless its a delivery within the building's delivery area.)
From this point of my info for you . I suggest you hound the shipper to prove they did ship it ?/on what day?/what tracking number is?/who was responsible in the packing/shipping of it? and who was the UPS driver that signed for the pick up( if you know that driver's name you need to contact the UPS building he works from and ask to talk to his supervisor to get more info about that pick up) ?Or is it still sitting in their shipping /mail room office....Which brings up the possiblity it went out with a post office/Fed-Ex employee instead of UPS..ussually there are honest people working at those companies who would return it, but in this day n age ?????. I had to deliver pkgs from both those companys at times....At the other end of some senerios are ....Since it was suppose to ship from Colo....??? was there snow storm related issues at work...delay of P/U? ---truck crashed and damaged pks? ( sorry it happens ) ----Another possible is IF IT DID GET INTO teh UPS SYSTEM ....PKGS sometimes get broken open and then .....what happens those items collected if sepperated from address label go to the buildings dept "lost /damaged" to a clerk who makes an attemp to find out info to identify where it came from or belongs.....If no clues are on the item/ or a label - invoice It will get sent to Louisville, KY to be placed on hold till it gets claimed or ( here's the bad news ) I understand they have a yearly public auction to liquidate UFO's.... I suggest you enlist the help of a caring person here from this site who LIVES near the pick up site to#1 question them.....#2 if close enough and kind enough to go directly to the UPS building where it was to leave from and ask to go through their lost/damaged pkgs items with a supervisor - Have that picture in hand and if located tell them to contact both you and the shipper to fully claim as rightful owner...If any of this is unclear PM me and I'll send my phone # to talk to you... I sincerly hope it turns up at some point !!!
Pam

I wish I knew someone that could help. My heart is broken with yours :cry:

I'll be in Paducah and I hope I get to see your quilt there! If UPS has it, it will be found. I hope it's nothing at fault on QNL end.

Why wouldn't UPS have a UPS employee with picture in hand go to the unclaimed items and look for the quilt? As every corp/business, it gets passed from desk to desk and by the time the one person that can help gets the task no one knows anything about it. The UPS investigator for you should get off his/her butt and start looking for themselves not depend on others that don't care anyway.

Thanks, BellaBoo. I do think UPS is seriously searching for it. I should have a report from them on Monday. Meanwhile, I will be spending the weekend working on questions for everyone involved.

Thanks for your support!

Janet

Pam, this is exactly the kind of information I need, thank you so much for posting it. It's certainly raised some questions in my mind.

Right now, I am waiting for a report from UPS corporate on Monday. If the results aren't satisfactory, my husband and I will be looking into this even more deeply - you may get a PM from me soon.

Thank you for taking the time to post.

Janet

I will add my prayers to all the others!

I mail quilts USPS priority, insured. So far dozens have arrived safely the next day, sometimes 2 days.

Janet: Just wanted to ck in and see if you have heard anything about your quilt.

Can't wait until Monday to hear
the next news.
This had been a learning
experience for us all.

You didn't leave it on your porch or something, and maybe some creep picked it up instead of UPS?