Quiltingboard Forums - Terribly unhappy with embroidery work done for me (pics)

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Here's an idea that I have used. Cut out the banner and replace it with another. But before you do that, get yourself a set of alphabet letters that will fit and fuse them on. Use a blanket stitch or pen stitch to finish. Then apply the banner. I did something similar to this and it worked out really well. You may want to hand stitch the new banner in place which is what I did using a blind stitch. If you think the wallhanging will not be washed, you don't need to sew it down.

Quote:

Originally Posted by Rachelcb80

Quote:

Originally Posted by Candace

Since you just had the top done, can you count the layers of stablilizer used underneath? There should be some!! I would have used at least 3 layers.

If it were me, I'd do a tight stipple all around it. The puckers are bad, but not the worst I've seen and "You can quilt that out" springs to mind. I don't think it will be noticeable with the tight meandering.

There is just one layer of stabilizer. The ladies at my quilt store said more should have been used, and said the tension was too tight. Also said something about digitizing the font, or something like that? I don't do embroidery so don't know the "talk". :)

I'm really trying to decide between hoping it quilts out, or just cutting this piece out of the top and putting another banner on. If I go with doing a new banner, I don't know where to take it to get embroidered. I'm worried this will just happen again.

But like a few others mentioned, I told my husband I was amazed these people could send this top back to a customer, surely knowing what a terrible job they did.

I do both machine embroidery (not for hire) and quilting, and I can tell you the satin stitches were too dense, and they did not use either enough layers or a heavy enough stabilizer. While you COULD try and remove the stitches, that would weaken your fabric in that area. FAR BETTER to to stippling all over that banner area (like it was supposed to be there). You would be AMAZED at the problems and mistakes that vanish with the right amount of quilting!!!

Before you rip or do anything drastic, use either green or black sewing thread and hand quilt through all layers as close to the letters as you can. Quilting is not smooth as the desert, there is always a puff of cloth between the stitching. Perhaps this will take some of the wrinkles out. You could quilt it with your machine as close as you can but hand quilting would work better. If you don't like it, consider some of the other options.
One project I bought called for hand quilting without a hoop to make the whole thing puffier and it worked. Some wash a hand quilted item for the wrinkles, supposed to look old, I guess.

I am not sure how to fix this but I would take it back to the shop and let them know that the person they have doing this is not experienced enough to be doing embroidery for the shop and at least ask for your money back. I would also ask for suggestions on how to fix this beautiful piece. So sorry for your experience. I do embroidery for other people and I would never hand over something that looked like this.

Did they use stabilizer? If the fabric is very thin, sometimes it does pucker. And is not the fault of the embroiderer.
I would quilt around the letters to smooth out the puckers.

My suggestion to replace the banner with another, I stated you needn't sew it down if it may not be washed. I meant you don't need to sew the LETTERS down!!! Sorry about that!!

Rachel, I would take it back to the shop and tell them I was going to rip it out and would need a refund (not sure I would trust them to rip it out). They did not use enough stabilizer and the stitching was too dense for that fabric. You might have someone else embroidery what you want and then cut it out and apllique it to the top. Hope this helps.

I think once it's done, you will have to live with it. Take it out and your fabric won't be the same..I wouldn't want to use it.

It looks to me like it wasn't stabilized enough..maybe you can do some stippling around it but I don't think there is anything that can really help the embroidery itself.

What disappointment.

Looks like they didn't use stablizer with that. I would definitely take it back asking for a refund, then would stipple around the lettering. If that doesn't do it, cut out the lettering and insert a new piece and have it done correctly.

:-(

Quote:

Originally Posted by wvdek

I don't understand.

You PAID the shop to do the embroiderey and they screwed it up and you are not going to let them know?

Now you are going to try and do some more stitching around it to flatten it?

What if when you do that you are still not happy with it?

Please, go back to the shop, show them the problem, tell them it is not acceptable, ask what can be done to make it right.

By not doing anything and trying to correct it yourself, you are not helping the next person who goes in and gets some embroidery done. The shop needs to know so they can correct it and if they cannot correct it, they need to refund your money.

You are NOT going to complain to the embrodery place? you know what "assuming" means don't you? You should complain to the shop. That does not mean that they have to fix the problem. A refund would be nice but at least you let them know that you were unhappy with their work. In fact talk to the owner of the shop not just the sales person.