Raggiemom

That's great!

CarrieAnne

I love them too!

quiltinggrandmaca

Connecting threads has very good customer service. I had the same thing happen to me and I didn't have to send the wrong fabric back either. They actually told me to keep the other fabric, I guess it costs them more in extra shipping than what it is worth. Good for you.

feline fanatic

Gloversville sewing center is my Bernina Dealer! Great shop. I love them and you are right, EXCELLENT customer service. Trying to decide if I want to hit their "big game" sale next weekend. They are an hour and half away from me but worth the trip, especially for the big game sale.

littlehud

I have ordered a lot from them. They only messed up on one order. It was eight yards of one fabric!!!!!!!! When I called they sent out the right one and let me keep the other. Wooo Hooooo.......eight yards of fabric free.

sewwhat85

yea

dunster

This company consistently gets high marks for customer service and quality. I have always been happy with them.

BellaBoo

CT is one of my favorite online stores. I never have to worry about my order.

amma

Thank you for sharing this wonderful outcome! Love to hear positive stories :D:D:D

gollytwo

I envy you getting to the shop. I only get to see them when they vend at the bi-annual Albany show.
Diana Marshall is one of my favorite people in the world. Give her my love if/when you go. She wouldn't know me as gollytwo though, but as Erna.