Welcome to the Quilting Board!

Already a member? Login above
loginabove
OR
To post questions, help other quilters and reduce advertising (like the one on your left), join our quilting community. It's free!

Page 5 of 5 FirstFirst ... 4 5
Results 101 to 109 of 109

Thread: Support your local quilt Shop

  1. #101
    Super Member b.zang's Avatar
    Join Date
    Jun 2008
    Location
    British Columbia
    Posts
    2,038
    Blog Entries
    1
    With no local LQS, all the quilt shops I go to are out of my easy visiting area so I'm an out-of-towner every time I shop. The one with the fabric selection where I found the most appeal seemed to be staffed by cold, stand-offish women. But, with few choices and good selection, I continued to darken their door. I have learned that sometimes it takes a bit of effort on the part of the customer to receive friendly service.

    If I walk in and wander around I may or may not be approached, which can leave me with the impression of unfriendliness if I'm not. But, if I ask for help, it has always been given in spades. One time the owner ran home to bring in fabric from her stash for me because she thought it would be perfect for the quilt I was working on.

    I can shop for discount fabric on my own, but won't get the expert help of an LQS. Classes, samples, quality and service are all reasons I hope the shops within driving distance stay open.

  2. #102
    Senior Member tryitall's Avatar
    Join Date
    Mar 2010
    Location
    Southern Oklahoma
    Posts
    689
    It is really hard to support my LQS. I have one about 25 miles, one 33 miles, another 45 miles, and then 2 or 3 that are around 60 miles. We travel around alot. Just messing around. Well, my problem is that everyone that I have been in is so neat, and they are so friendly! I can't seem to find one LQs to support

  3. #103

    Join Date
    Aug 2010
    Posts
    1
    Wow. How rude is that. Sorry, but I bet your local stores love to see you come in. How do shops benefit you? They pay taxes, and help to keep your taxes down (get rid of all your businesses in town and see what happens to your tax rate), they employ people (if the local people will support them and they can grow bigger), they keep local real estate rented or bought, so you don't end up with a lot of ugly empty buildings around. When you buy off the internet, esp. people who don't really have stores but sell from their homes, you are doing nothing to help your local economy.

  4. #104
    Senior Member Tilladare's Avatar
    Join Date
    Jul 2010
    Location
    Valparaiso, IN
    Posts
    358
    I support my LQS far more than I should probably LOL. The next closest LQS I "want" to like, but I cant get past their constant "up-sale" mentality. I went in looking for an iron... the owner tried to talk me into a tabletop presser thingie. I was curious about some floor model sewing cabinets they had on sale... instead I'm handed a brochure for the high end custom sewing "furniture".

    One thing about ordering online, I always make sure it is either the online portion of a LQS (well, Local to someone anyway) or it is an online only shop run by an individual(s) not BIG BOX, or CORP type places

  5. #105
    Super Member Minda's Avatar
    Join Date
    Nov 2006
    Location
    Central PA
    Posts
    1,618
    Quote Originally Posted by Suzy123
    Wow. How rude is that. Sorry, but I bet your local stores love to see you come in. How do shops benefit you? They pay taxes, and help to keep your taxes down (get rid of all your businesses in town and see what happens to your tax rate), they employ people (if the local people will support them and they can grow bigger), they keep local real estate rented or bought, so you don't end up with a lot of ugly empty buildings around. When you buy off the internet, esp. people who don't really have stores but sell from their homes, you are doing nothing to help your local economy.
    This is very true, and I think many of us forget what local businesses do for us. Thanks for adding this post.

  6. #106
    Super Member brenda21's Avatar
    Join Date
    Jul 2010
    Location
    Texas
    Posts
    5,069
    Fussycut,
    I think that you are asking for ways to keep business in the LQS...there are always going to be people that for whatever reason, can't or won't use the LQS..for the rest of the people just remember basics and common sense....great customer service, being friendly and polite, employees that enjoy their job and other people, maybe have a section of your shop that can have discounted fabrics, communicate with emails and newsletters...word of mouth is awesome but remember that it works with negative words as well as positive ones, most of all have fun doing what you do :)

  7. #107

    Join Date
    Aug 2010
    Posts
    601
    The best advice I can give for keeping business in the LQS is to hold great classes with wonderful instructors. I am extremely lucky to have a phenomenal LQS very close by, and I go there several times a week. I take as many classes as possible, and will continue to do so. Classes increase customers' skill levels and help them become more interested in new techniques - which requires purchasing new supplies! Fantastic classes are a must. Too often I see LQS's that have (in my opinion) poorly thought out or designed classes, especially beginner's classes.

    That being said, having a friendly attitude also increases business. I, too have experienced poor attitudes as LQS's, though not at the one closest to me (they are always fantastic). I, too, vote with my wallet, and spend my money at the shops that I enjoy, rather than those that make me feel uncomfortable. It was interesting to read people's comments about rudeness at LQS's. I was never sure why I was sometimes treated poorly, but I always thought it might be my age. I started frequenting LQS's and LNS's when I was in my early 20's, and was always the youngest by several decades, and I had to face a lot of comments about me "being in the wrong place," or "not really knowing what the store was for," or my favorite, "are you shopping for your Granny, dear?" It's hard to feel welcome with those comments. I guess it's not just age, though, some stores must just have rude staff or owners.

  8. #108
    happy_lady's Avatar
    Join Date
    Apr 2010
    Location
    Beaufort SC
    Posts
    21
    [quote=fabric=fun]Fussycut and other owners, here is my story. First off, I need to say I live in a Quilter's Paradise in Massachusetts! There are 3 LQS's within 15 mins, 5 more in 30 mins and 8+ more within 45 mins. (Also three Joann Fabric stores within 30 mins). Not all in the same direction, but you get the idea. With one to three other friends, I average at least monthly trips (mini shop hops) to several of them at a time. We never come home empty-handed and make one or more purchases in each store.

    I'll be visiting family in Weymouth MA next month. Are any of the LQS near Weymouth? If not, I'm always up for a road trip, would you mind telling me the ones you enjoy visiting. Thanks Kathy

  9. #109
    Super Member Butterflyblue's Avatar
    Join Date
    May 2010
    Location
    Texas
    Posts
    1,438
    Quote Originally Posted by Mattee
    Too often I see LQS's that have (in my opinion) poorly thought out or designed classes, especially beginner's classes.
    I want to take quilting classes, but only one (of three) local quilt stores in my area offers them (and I realize that as a resident of rural TX, I am VERY lucky to have that many within thirty miles). The one time I took a class there, it was called a "Quilt as You Go" class, but she spent all of the time showing us how to machine quilt, and never go to the "as you go" part, which is what I wanted, since I'd already quilted 3 or 4 throw quilts on my machine at that point. It was the first time she'd done the class, and it was obviously not well-planned. She did offer to let us come back and finish the class for free, but it never worked out for my schedule.

    So although I love that store, and visit often, I am leary of taking classes there again.

    I do appreciate that once when I went in there looking for a quarter inch foot the owner showed me how to use the settings on my machine and a foot I already had to do the same thing, and it cost me nothing. So I try to go in and buy fabric at full price when I can, but often I can't.

Page 5 of 5 FirstFirst ... 4 5

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

SEO by vBSEO ©2011, Crawlability, Inc.