Thread: I'm a VIP at Jo-Anns

I didn't know we had a member card for this site. where to find?

Originally Posted by wvdek

So if we use our Quilting Board member card we downloaded off of this site, will that count?

you should be able to click the link below and print the card...I did and I sent in for the vip card will let you know if I receive one.

http://www.quiltingboard.com/t-3258-1.htm

I used it and got my card

Just a small a correction on this post: You do not get the additional 10% (or any other discount) off once you use a coupon at a Joann's. If you check on the coupons, it says it right on it. I love getting that little extra % off.

Originally Posted by oatw13

I think the card works like the teacher cards. You show your idea the first time and they sign the card or give you a new one. Then you can use the card in addition to your coupons. So, you would get 405 off the item, then 10% off the amount that is left. If items are on sale, you would get an additional 10% off the sale price.

At least that is how the teacher cards work.

the photo ID is becoming a sticking point where someone, or a lot of someones, are allowing everyone she knows, and the lady behind her in line, to use her card instead of everyone having their own card. If the cards are free I don't see why JoAnn's is making this a security issue.

They are free to persons belong to quilting guilds etc. Like anything else, people do abuse them. They are not supposed to be shared with friends and family. They are a nice thing that Joann's does for quilters so why abuse it?

Dear mortinarose: PLEASE, PLEASE, PLEASE, CALL THE COMPANY AND TELL THEM WHAT YOU EXPERIENCED. That could help get some extra help for the people working there. If the company knew what their cutting hours does to the clerks AND the customers, then maybe they would do something differently. So, please tell them what you experienced.

Originally Posted by mortinarose

This has nothing to do with VIP cards but JoAnn Fabrics makes soo mad. I went in to buy batting as it was half price (warm & natural) I wanted 12 yards. The roll she had only had six. I said, there is a box there that isn't opened. She asked ME if it was the same stuff. I didn't know but go look!!! She did brought the box up. Made all kinds of comments about me getting soo much. She called for help from a clerk. The big roll knocked down some stuff on the counter which she wasn't happy about. If she was more careful and wasn't so mad because I wanted 12 yards she would have done fine. Then she is saying she (me) will need a semi to take this out, it could have been cut in 6 yard pieces. Well if I wanted two 6 yard pieces I would have asked for that. There were some other comments but I couldn't hear. Anyway I got my bundle from the disgruntled clerk and did not need a semi to get it home. The attitude just FROSTED ME!!. I also bought a couple things at 50% off. You would think they would be happy to have a sale. I don't buy material there but I like the batting sale and accessory sales. I wish I had a store I could go to closer but the next store is 200 miles away. Oh well I just go there when absolutely necessary.

You can make all the phone calls you want. . . hiring help is the last priority at JoAnn Fabrics. I live in Niles, Ohio and the girls there are, ringing out customers for 10 minutes, cutting material for 20 minutes, putting away bolts, straightening for 20 minutes, helping customers in between all of that. Now that would work if there WERE MORE THAN 2 EMPLOYEES in the store. I don't blame the girls. They bust their butts and it is very obvious to customers that corporate greed needs to take a step back and consider the reason the front door opens every morning; the customer's satisfaction. It is too easy to shop online nowadays for yarn, fabric, thread etc. and I can see complete lines instead of just what 1 store carries

Employee hours are based on sales made on that particular day a year ago. If sales were down so are the hours. It is immaterial if today happens to be a sale day and last year wasn't. Most of the manager of fabric stores (most not all) do their best. These stores are run by office people and numbers on paper. The more customers spend, the more hours the clerks get. Simple economics. More people are shopping on line so now more Fabric Stores are closing.

You are absolutely right about what is happening at Joann's. Everything they do is based on what happened a year ago. I wonder if they realize that things were different a year ago. Just look at the prices and people out of work since last year. Really the only way to get results is to dump emails on Joann headquarters. The stores have no choice but to do what they are told. These people don't want to lose their jobs either.

Keep on emailing Joann's to tell them that you are not satisfied with the service you are getting. It seems to be in all the stores.