I took my machine to an authorized dealer for the brand that I own. He has had the machine almost one month now. When I called him---he told me he was waiting for a gauge from the from the main company. I asked him about maybe needing to send it back to the factory. He said that may happen. He has hours and hours into this now and cannot fix it so far. He asked me if I had the original box and I said no, I would just take it to a pack mail place to have it shipped. He said he could ship it from there.
I am betting there will be a bill from him and I feel I owe him nothing. He has failed to fix the machine. I would like your thoughts on this and any experience you may have already had. I am thinking maybe I need to get my husband to go with me and just get the machine back. I would go to small claims court if he tried to hold onto to it because he feels he is owed money.