Amusing/Frustrating Situation at Joann
#21
I ws in retail for a few years and a lot of times customers put things in a sale area that are not for sale. Since most stores don't put prices on items anymore it can get very frustrating for other customers.
#25
I too was at JA this weekend. Need to replace my Ott lite bulb. Wow 50% off, cool. But can't use my coupon. Oh yea, need some batting - 40% off again can not use my coupon. okay go to checkout maybe get a quilt magazine...NOT they are 10% off.
Of course we all know that 'now' we are only able to use the coupons on NON 'sale' items. So, mentioned to the gal at the register, that I sure miss being able to use my coupon on any product "which ever is the greatest sale price". She said to me the reason it changed was it was not fair to the on-line customers. :?: I said that they needed to get off you know what and shop in the store.
So, they scanned my address. That's the only thing that my flyer was good for.
Of course we all know that 'now' we are only able to use the coupons on NON 'sale' items. So, mentioned to the gal at the register, that I sure miss being able to use my coupon on any product "which ever is the greatest sale price". She said to me the reason it changed was it was not fair to the on-line customers. :?: I said that they needed to get off you know what and shop in the store.
So, they scanned my address. That's the only thing that my flyer was good for.
#26
Banned
Join Date: Aug 2009
Location: lost in fabric & I'm not coming out until Secret Quilt Angel is over.
Posts: 938
Originally Posted by grammy Dwynn
I too was at JA this weekend. Need to replace my Ott lite bulb. Wow 50% off, cool. But can't use my coupon. Oh yea, need some batting - 40% off again can not use my coupon. okay go to checkout maybe get a quilt magazine...NOT they are 10% off.
Of course we all know that 'now' we are only able to use the coupons on NON 'sale' items. So, mentioned to the gal at the register, that I sure miss being able to use my coupon on any product "which ever is the greatest sale price". She said to me the reason it changed was it was not fair to the on-line customers. :?: I said that they needed to get off you know what and shop in the store.
So, they scanned my address. That's the only thing that my flyer was good for.
Of course we all know that 'now' we are only able to use the coupons on NON 'sale' items. So, mentioned to the gal at the register, that I sure miss being able to use my coupon on any product "which ever is the greatest sale price". She said to me the reason it changed was it was not fair to the on-line customers. :?: I said that they needed to get off you know what and shop in the store.
So, they scanned my address. That's the only thing that my flyer was good for.
I am disabled and have not be able to leave my house for almost 5 years. That is right 5 years I can't go in a car into a store and any place else for that matter. SOME people can't get off their you know what to get to a store. If it wasn't for on line shopping I would be sitting in my house doing nothing with my thumb up my you know what. Until you have been in that position don't assume people are lazy.
#27
Member
Join Date: Aug 2009
Location: Lecanto, FL
Posts: 57
Hi, I am in Fl and go to the Joann's in Ocala (hour and half away) and had no trouble at all with the buy one get one free.
So sorry you had so much trouble. But glad to see that you stuck to your guns.
You should write to the Headquarters of Joanns Fabric and tell them what happened. That just was right, that manage needs to be reported.
So sorry you had so much trouble. But glad to see that you stuck to your guns.
You should write to the Headquarters of Joanns Fabric and tell them what happened. That just was right, that manage needs to be reported.
#28
This reminds me of when I was shopping at Hobby Lobby (granted, not an LQS) and wanted to buy Dritz Quilter's Betweens Needles. The sign said Quilting Notions 50% off. The girl at the checkout wouldn't take the 50% off because the needle package did not say 'notions' anywhere on it. I asked what she thought quilting notions were, and she said she did not know, but this didn't say notions on it. She did call the manager, who agreed with me that quilting betweens are quilting notions, and proceeded to give the girl a definition of quilting notions. Mind you, we're not talking a lot of money here, but it was the principle. I have to say that the manager did a good job trying to teach the girl what notions meant.
Renee
Renee
#29
Originally Posted by ctquilter
Correct me if I'm wrong but isn't it illegal to advertise one price and then charge another? I wonder if reporting them to the Better Business Bureau for false advertising would get managements attention!!!
#30
Member
Join Date: Aug 2009
Location: Lecanto, FL
Posts: 57
I recently bought 2 quilting books. I told my husband now watch we hope they go on sale. Sure enough the next day they were 40% off. This have happened to me 3 times and we are an hour and half away, so it sometimes doesn't pay for us to back. But this time it did because I was upset with my timing, plus with buy one get one free batting and other stuff.
The girl at the register took back the 2 books and magazine as a return, and sold them back to me with the 40% books, 10% magazine. She was very nice and didn't give any trouble with it all.
I also bought the batting and got the free one without any problems.
Really sorry you had such problems.
The girl at the register took back the 2 books and magazine as a return, and sold them back to me with the 40% books, 10% magazine. She was very nice and didn't give any trouble with it all.
I also bought the batting and got the free one without any problems.
Really sorry you had such problems.
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