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Thread: DVD Received in Mail

  1. #26
    Super Member Crafty1's Avatar
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    I got one too last month and sent it back right away. I think it said something like take the cd out of the case and put it in the return envelope. Hope you got your situation resolved!

  2. #27

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    You do not have to pay for something you didn't order, and in fact, in some states say you can charge the sender for storing the item for them. I'd write to them telling them I didn't order it, and I'm not going to pay for it. If they want it back, they'll have to send me a postage-paid label. And, last but not least, tell them not to send you anything more.

    I've had problems with America's Test Kitchens in this way (Cook's Illustrated). If I order a book from them, I'm automatically put on their book of the month club and I receive unsolicited books along with a bill, of course. They are 30-day trial offers, and I have to pay the postage to send them back. I started calling in my order and telling them I didn't want to be added to their mailing list (I do like their books). Even at that, I received another unsolicited book. I called them, mad as a hornet, and I told them I wasn't going to send it back unless they paid the postage AND the gasoline for the 60-mile drive I have to make to the post office and back. They told me to keep the book with their compliments. I haven't ordered any more books from them, but I doubt anything will change.

  3. #28
    Super Member nursie76's Avatar
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    Quote Originally Posted by misoop
    I received this, too. I think I read somewhere in the material, that since I did not request/order it, I was not obligated to send it back...it was mine to keep. Did anyone else see that or was I just dreaming? I haven't watched either one or sent anything back either.
    No you aren't dreaming...that is exactly what it said. In one place on the letter it said if you don't want it just send it back, but at the end, it said, since you did not request this DVD you are under no obligation to send it back, consider it a free gift.

    I had better not get a bill for it! :?

  4. #29
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    If you don't want anymore, just send back the one sent to you and you won't get anymore. If you want to continue getting them, then keep it. I actually found the one sent to be very good. I had a question about the box the woman used in the section about English paper piecing and called McCall's about it.They were very nice and emailed quickly with the information I needed. I look forward to getting others in the future.

  5. #30
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    That is what the package says - I really enjoyed it.
    Quote Originally Posted by misoop
    I received this, too. I think I read somewhere in the material, that since I did not request/order it, I was not obligated to send it back...it was mine to keep. Did anyone else see that or was I just dreaming? I haven't watched either one or sent anything back either.

  6. #31
    Zoe
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    This is another marketing technique that you have "to opt out" to be removed from their mailings. I don't like this. I did not order this, and I agree with the others who post that you are not obligated to return or to pay for it. I am surprised that McCall's Quilting would try this. :cry:

  7. #32
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    I do not subscribe to Better Homes and Gardens, but received an invoice recently. It thanked me for ordering online.

    However, I was on vacation on the date they said I ordered and had no internet or phone service for over a week.

    The payment was to be sent to a billing center in Iowa, not B H & G. I made notes on the invoice and put it away incase there is problems.

    I saw alot of this when I worked in accounts payable and wonder if they have just targeted the individual market?


    Sharon

  8. #33
    Super Member sylvia77's Avatar
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    Yes, I got the same thing except I watched it. I also sent it back as it was stuff I already knew.

  9. #34
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    I also liked the box and have been looking for one. Of course I was not as smart as you to get in touch with them!!!LOL


    do you remember what or where they said you could get one

  10. #35
    pookie ookie's Avatar
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    I had this same problem with Reader's Digest trying to milk my elderly father. Hate, hate, hate this marketing ploy.

    Now, I'm worried the quilting world is going to do it to me. Annoying.

    Take a sharpie and write "Return" on unopened, and unwanted, packages. Then leave 'em out for the postman.

  11. #36
    Super Member Kitsie's Avatar
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    I just received my first subscription copy of McCall and did not get a DVD.....yet! Thanks for the warning. I'll be on the look-out for that little trick! I did receive my free pair of "stork" scissors - HA! very cheaply made from Asia and totally dull at the points. Why do companies like that who obviously have money for decent scissors send such junk?

  12. #37
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    I also received the DVD. It clearly said that I didn't have to do anything if I did not want to keep it, but they kept sending me notices that I had to return it or pay for it. I sent them a rather not very nice email and they did respond and told me to keep it for free and they wouldn't send me any more. Then a couple of weeks later, I received a refund check for my magazine subscription. Evidently, they figured if I didn't want the DVD, I didn't want their magazine either. I've never been kicked out of a magazine subscription before!

  13. #38
    Super Member nannya54's Avatar
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    I may be totally wrong but.... I understand that if you ever receive something in the mail that you didn't order, it's yours at no cost. That's, I'm pretty sure, Federal Law. There was a whole segment on 60 minutes or some show like that years ago. That's when I stopped sending $$ for all the address labels and stationary and years later, I'm still getting them in the mail. Check with your local postmaster. He/she will know.

  14. #39
    JS
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    I too received this and it made me angry also. I did not order it and had to take the time to stick it back in the mail. Sorry to hear about your problem. I think that sort of thing is what they count on.

  15. #40

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    I was advised many years ago that if you receive something in the mail with your name/address on it, but you didn't order it, legally you don't have to return or pay for it. But, I would at least send the letter/order notice back to them (after copyng it) with NO or something to that affect on it in Big letters. Pat

  16. #41
    Senior Member ProudGranny5's Avatar
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    Quote Originally Posted by misoop
    I received this, too. I think I read somewhere in the material, that since I did not request/order it, I was not obligated to send it back...it was mine to keep. Did anyone else see that or was I just dreaming? I haven't watched either one or sent anything back either.
    I got it too! It did say that IF you didn't want it... that I was under NO obligation to pay for it. It was mine to KEEP! Then 3 weeks later I got a letter asking me to return in enclosed envelope (WHAT ENVELOPE) OR I could keep it.
    I didn't order it... not sending it back because not postage paid... AND it again said I could keep it FREE!
    Hubby said not to worry about it. You don't have to pay for anything that you didn't order. Never seen him steer me wrong yet!
    My advise... don't worry about it!
    We didn't order...we don't pay!!!

    I don't even get the mag!!! LOL

  17. #42
    Super Member marla's Avatar
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    This is a terrible marketing scheme and makes me go sour on these companies who are using these tactics. If it continues with me, I will not subscribe to McCalls nor BH&G Quilting mags. BH&G sent me a cookbook, Readers Digest sent me condensed books and McCalls is sending out DVD's. I am not sure who sold my address to Readers digest. I am livid about these tactics and what a pain to return!

  18. #43
    Senior Member dlf0122quilting's Avatar
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    I got one of those but did not watch it, I just put it in the return envelope and returned it. I hate it when they send these things.

  19. #44
    Senior Member Lois-nounoe's Avatar
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    I recieved that DVD. After informing you to return at their cost if not interested you will see that it says if you do not wish to pertisapate that you can keep the DVD as a gift since you did not ask for it. I kept the letter that it came with in case they send me any more letters for payment. I haven't viewed it yet but when I find were I put it I think it will be very informative LOL

  20. #45
    Senior Member Lois-nounoe's Avatar
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    Quote Originally Posted by marla
    This is a terrible marketing scheme and makes me go sour on these companies who are using these tactics. If it continues with me, I will not subscribe to McCalls nor BH&G Quilting mags. BH&G sent me a cookbook, Readers Digest sent me condensed books and McCalls is sending out DVD's. I am not sure who sold my address to Readers digest. I am livid about these tactics and what a pain to return!
    I keep getting calls thanking me for my subsciption for Reader's Digest. Haven't gotten them for 15 years!!!1 :shock:

  21. #46
    Senior Member hpylady's Avatar
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    McCall's sent me one two, I actually liked what was on the DVD and $12.95 was O.K., but the next ones would of been $29.95. Out of the question. Here's what they said in everybody's literature:
    Attached Images Attached Images

  22. #47
    Super Member Pamela Artman's Avatar
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    When I get unsolicited "gifts" in the mail, if I want them, I smile and say thank you! because it's a free gift that I don't have to pay for. If I don't want it, I toss it and forget about it. And all further mail regarding it, I also toss. If they think they can get my money for something I didn't order, they can sue me for it! LOL But of course they won't because they DO know that you do not have to pay for it. They are counting on people's ignorance of the law and hoping to "hook" a certain percentage of those that they send free items to.

  23. #48
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    Quote Originally Posted by IrishNY
    Whenever I get something like this, I let them keep sending and I keep writing return to sender and drop it back in the mail. They have to pay return postage and it is amazing how quickly they stop sending stuff to me.
    I do this as well and it does seem to work.
    ~Deb~

  24. #49
    Super Member wvdek's Avatar
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    Usually a quick courtesy phone call will stop all further mailings.
    If they try and sell me on the offer, I simply state, "no thank you, remove my name from your list, and "what is your name please"? Then I file the notes away for the future in case anything comes back to haunt me.

  25. #50
    Super Member Pat G's Avatar
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    Quote Originally Posted by Sandra-P
    About 4-6 wks ago I received a DVD I did not order, from McCalls Quilting. ( I subscribe to the mag) They sent it with a "special opportunity to preview" I was going to send it back, I dont want it, didnt order it etc. Now I have a bill for it which says that in 2-3 months they will send more DVDs for a cost of the disc and S&H. I cant find the DVD now, I didn't even watch it, was intending to send it back since I didn't order it...Has anyone else on this board had this sent to them as well? I want to quilt today, not tear my craft room apart looking for this darn thing. I may have to send in the 12.95 for something that I didn't order if I cant find it........
    It used to be that if you receive something you didn't order, you don't have to pay for it.

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