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Thread: DVD Received in Mail

  1. #51
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    Had the same thing happen when I lived in Texas - started getting toner and bills for it at the office where I worked. I contacted the state's attorney-general's office. According to them, if you didn't order it by signing a contract you are not responsible for paying for it. You should contact them first by phone, if possible, then follow up by sending them a letter telling them that you did not order their product and will not pay for it. If the charge is on your credit card, contact the credit card company and advise them of the situation. They can stop any further charges being made to your card.

  2. #52
    Super Member tuesy's Avatar
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    Quote Originally Posted by LindaR
    Quote Originally Posted by Sandra-P
    About 4-6 wks ago I received a DVD I did not order, from McCalls Quilting. ( I subscribe to the mag) They sent it with a "special opportunity to preview" I was going to send it back, I dont want it, didnt order it etc. Now I have a bill for it which says that in 2-3 months they will send more DVDs for a cost of the disc and S&H. I cant find the DVD now, I didn't even watch it, was intending to send it back since I didn't order it...Has anyone else on this board had this sent to them as well? I want to quilt today, not tear my craft room apart looking for this darn thing. I may have to send in the 12.95 for something that I didn't order if I cant find it........
    I swore I read in small print that if you didn't want to continue receiving DVD that you were under no obligation to pay for the free one. I sent it back anyway, didn't want them or the free one

    Yes, that's what mine said too, but like you I sent it back anyways.

  3. #53
    Super Member sylvia77's Avatar
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    That's funny. I also got a statement from Readers Digest asking for subscription that I didn't order. I threw it away.

  4. #54
    Senior Member BizyStitches's Avatar
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    Quote Originally Posted by Sandra-P
    About 4-6 wks ago I received a DVD I did not order, from McCalls Quilting. ( I subscribe to the mag) They sent it with a "special opportunity to preview" I was going to send it back, I dont want it, didnt order it etc. Now I have a bill for it which says that in 2-3 months they will send more DVDs for a cost of the disc and S&H. I cant find the DVD now, I didn't even watch it, was intending to send it back since I didn't order it...Has anyone else on this board had this sent to them as well? I want to quilt today, not tear my craft room apart looking for this darn thing. I may have to send in the 12.95 for something that I didn't order if I cant find it........
    Yes I also got a DVD I did NOT order, but it said right in it that since I did NOT order it I could just keep it. I also got a bill, but in the bill again it stated that I could keep the DVD at no cost since I did NOT order it. So no don't send money.

  5. #55
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    You could try calling them and tell them you didn't order it and will not pay for it. If they want it back tell them that when you find it you'll send it as long as they send you a postage paid sticker. I wouldn't send them any money. That happened to me with a subscription to a VERY expensive magazine that someone sent in with my name. I received a bill for it and I called and told them I didn't request a subscription and had never even heard of the magazine before. They said I didn't owe them, canceled the subscription and I threw out the magazine.

  6. #56
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    By law, if you did not order it, you don't have to pay for it, and you don't even have to return it. I got one of those, too, and like you, I misplaced it. You are not responsible for unsolicited "gifts". Don't you get sick of people trying to rip you off like that?

  7. #57
    Senior Member DebJ's Avatar
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    In the future if you received a unsolicited package all you need do is not open it write refused on it, initial it and stick it in the mailbox. That way they have to pay the return postage.

  8. #58
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    I received a follow-up letter from McCall's dated May 5th "reminding" me to send the reply form with the DVD or payment back. Not doing either so we'll see if they continue to send more DVDs without my permission. Will keep the phone number handy just in case. It's a gift whether I'll use it or not.

  9. #59
    Super Member Lucy90's Avatar
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    I received the same DVD and got a bill and just sent it back cancel and I did not order this and will not pay for future DVD's that come to my home. I also stated on the statement that if this continues I will notify the Better Business Bureau and or state Attorney General. Never got any more DVD's.

  10. #60
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    You might want to contact them and tell them you did not order it and won't pay for it. Years ago I ordered some books and the option was return them and be done, or you receieve some every month. I returned them, cancelled my account, and let it go. Several months later, a collecion agency contacted me and sent a very threating letter about the account not being paid. After I wrote to them explaining what I did, they let it go. Either way, somone will realize you didn't return the disc and didn't pay for it. It may save you trouble in the long run.

  11. #61
    Super Member Rose Marie's Avatar
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    I also got that DVD and forgot about it. They sent me a letter asking what I was going to do. I found it and sent it back with a note not to ever send me anything not requested.
    I do remember them saying you can keep it for free because it was not requested.
    Send them the letter back telling them not to send anything more or you will turn them over to the Better Business Bureau.

  12. #62
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    You may get a third one that is not quite so friendly in spirit, but just ignore it. They know well what they're doing and the risk they're taking by sending out unsolicited merchandise. Don't worry about it, and if you find it, watch it. You may as well enjoy it for all the hassle they've put you through.

  13. #63
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    I think we need to turn them in at p.o. and inform postal inspectors. I got one too and if I get anything else I'm going to try that.

  14. #64
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    Go for it... we're all 100% with you. This is a type of abuse. In future, I will think twice before I subscribe to their magazine again. Besides, I have enough quilting patterns to keep me busy for three lifetimes (if I hurry!). (And I'll bet y'all do, too. ) :?

  15. #65
    Senior Member hpylady's Avatar
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    Same here Alonra!

  16. #66

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    I got one several months ago and if you read the letter that came with it, it says "we understand that because you didn't order it, you don't have to participate or send it back and you can consider it a free gift, but we hope that you will decide to participate". I got these notices that look like a bill, a couple of times. Just call and tell them that you are not going to send it back, and not to send anymore letters. It should take care of it.

  17. #67
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    The first one was very friendly... you must have forgotten... we know you are so busy, but still with the "we know you didn't ask for it" disclaimer.
    The second one a little less friendly... a reminder, because we know you must have misplaced the bill... no "you didn't ask for it" disclaimer this time. Return SASE sleeve included. By this time the disk has disappeared.
    The third one was an undisguised demand for immediate payment, although it stopped short of any threats, no disclaimer, no paid postage on the return envelope.
    Am thinking there was a fourth, and if so, I'm wondering if it's occurred to them that they're wasting perfectly good paper and postage on me. Do I send out subliminal vibes saying "Send me some more!"?
    I went online and told them not to send me unsolicited goods in future, because I had no intention of paying for what I didn't order. By now it's become a crusade.
    To top it all off, I still can't find the darned thing. Do you think it vaporized while I wasn't looking?

  18. #68
    Senior Member ProudGranny5's Avatar
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    Any of you think that since so many of us have received this DVD that they are going online & getting our names somehow? Maybe thru the ISP number!!
    Just a thought that came across my mind as I was reading the post here. I don't even subscribe to McCalls, so how did they find me... unless another mag sub. sold my name & yours too!

  19. #69
    Senior Member hpylady's Avatar
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    That is a thought, I was wondering about that too. Also, I was wondering if everyone that received the dvd, had you all subscribed to the McCalls magazine at one time or another? I know I have. Not now though, when my subscription ran out on all my magazines, I did not renew because of the economy. Like someone already said, I have enough to last me 3 lifetimes.

  20. #70
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    The arrival of that DVD was before I found this board, but I do (or did) subscribe to McCalls Quilting Magazine. They could get our names anywhere, from any fabric site, or quilting blogs, or even from watching YouTube tutorial videos, or even from mailing lists from places like JoAnn's or Hancock Fabrics. Lots of places sell their customer/user lists, unfortunately. Every time we register for a catalog or a quilters' newsletter, we just have to know those lists will probably be sold. That's one way they support their site. Our next best option is to know the law and not to pay for things we didn't request.

  21. #71
    Super Member Sandra-P's Avatar
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    I do subscribe to McCalls Quilting magazine, and a few others as well. I did find the DVD, after all the good advice from this board I am going to consider it a free gift, just like the letter says. We will see what happens next. Thank you everyone.

  22. #72
    Super Member marla's Avatar
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    ProudGranny, I really think that the quilting mag co. sell address lists and perhaps they could also get your address if you order from a fabric company.
    But I understand your worry about online info when their has been much reported about facebook= a company I do not trust..

  23. #73
    3699quilter's Avatar
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    My subscription to McCalls Quilting has just ran out and I won't be renewing it - like everyone else I have enough magazines & patterns to last eons.

  24. #74
    Super Member Pzazz's Avatar
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    Quote Originally Posted by Sandra-P
    About 4-6 wks ago I received a DVD I did not order, from McCalls Quilting. ( I subscribe to the mag) They sent it with a "special opportunity to preview" I was going to send it back, I dont want it, didnt order it etc. Now I have a bill for it which says that in 2-3 months they will send more DVDs for a cost of the disc and S&H. I cant find the DVD now, I didn't even watch it, was intending to send it back since I didn't order it...Has anyone else on this board had this sent to them as well? I want to quilt today, not tear my craft room apart looking for this darn thing. I may have to send in the 12.95 for something that I didn't order if I cant find it........
    Yes...I got this same deal. My feeling is...I didn't order so I am under no obligation to pay for it. They did send me a second one, (again, unsolicited by me). With this one, I read the fine print, and it said that there was no obligation to do anything with it....but I "could" pay for it if I wished to continue with their program. I still have both discs, and have not, and do not intend to, pay for either one. I also do not intend to use a stamp to send back their reply card....which does require postage.

    I wouldn't stress yourself over it. Just my opinion.

    Patti

  25. #75
    Senior Member hpylady's Avatar
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    Patti: When are they gonna learn. They sent you two? I hope they don't send me another dvd. After reading all of these comments and everyone is saying the same thing, looks like the company would learn by now. You know they probably have seen these comments. Think of the money the co. has lost, not to mention the bad publicity!

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