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Thread: Ever have a quilt ruined by a LA Quilter

  1. #101
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    Perhaps she may be a member of this board, or a lurker, and now knows her work was not acceptable? I replied earlier, and this still bothers me! Not only because I personally cannot nor will not let my work go to anyone without some form of perfectionism, but because she is actually charging for her shoddiness. Her attitude toward her work should not in any way be a reference for future work. If she now knows her work was not up to standards, which should be very high in my opinion, then she may not only be lurking here on the board, but hiding behind closed doors at home. Hopefully, in the meantime she has contacted a professional who can give her many hours of lessons to perfect her craft. Which is what anyone deserves who drops off a quilt and trusts they will get nothing less than beautiful stitches and a design that highlights the intent of their work in creating the quilt in the first place. Thank you for opening up many eyes tezello801. Your post will most certainly bring a lot of attention to both LA quilters and those of us that hand over our hard work to LA quilters to make more beautiful.

  2. #102
    Junior Member marshaKay's Avatar
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    graciecat, I agree with you! Did the LA pay you to practice on your quilt? Way too bad. HER BAD!!!! So very sorry. Your quilt is still awesome, by the way. Wash it. It will look 100 percent better. Trust us. Your GD will still love it and you even more for the effort.

  3. #103
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    If she wants to get future business she should offer to take it out, redo or refund your money.

  4. #104
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    First of all, I am sad you are so disappointed. It was crushing, I would imagine. I must share an experience with you for which I am more than grateful. I finished my first quilt. I wanted to use a LA novice (not sure how long he has had the machine. He has health issues and is doing this because it will accommodate his health, hopefully). Well, I want 95% of it SID. He paused, pondered, and finally said, this is sure a beautiful quilt. I don't feel I am ready to do this SID yet. I don't want to ruin your quilt. I thanked him graciously and will use his services at sometime in the future. He had one in the frame at the time and it was meander and looked fine. I was grateful at the time, and I am MORE grateful now after reading this post. I have a second quilt at a hand quilter's now. I have seen her work and it was good. I so hope she does as well with this one. It was square when I sent it, so hopefully will be square and beautiful when returned. I have a third one almost done and it was a "see how it goes quilt" in practice for the BIG one and I will be doing it myself probably because I know it is not as nicely done as the first two and I don't want someone talking about my less than best attempts. My heart breaks for you, but having been in college, I have seen how some things are treated. It may serve the purpose well as is.

  5. #105
    Super Member margecam52's Avatar
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    I sent you a private message. This quilt can be saved. What I see is that the person is either very new, or was having a machine issue (probably lack of experience).

    Some feel if they have a machine and a Automatic quilt robot...all they will have to do is set the design and walk away...NOT happening! You have to watch the machine...and if you are doing a panto (I don't think she/he was...really feel they had a quilt robot of some kind...thought it was going to do the design automatically, and it's just not that simple).

    It took me several years to get to where I felt I was ready to add the Quilt robot (I have a TL18LS w/Qbot)...you need to know how to control the machine before you add any extras.

    I get quilts in the mail that are old, torn, come with sheets for backing...and that's fine with me...I also get some beautiful quilts..those I let talk to me before I even load them . Today's "quilt" is a camo sheet w/tan backing. Trees in the forest camo. Customer asked that I put something guyish on it for her grandson to take to college...it's getting "cabin in the woods"...not the name of the design...but what I call it. It's a Mary Covey design. I'll digitize it...cabin, pinetree, bear...repeat. I'll fix it so it nests...or I'll add a connection between the rows.

    Some quilter's won't entertain using sheets...but I feel they are no different than a batik fabric, and don't mind using them at all.

    Do let the quilter know what the issues are, and the store. Take a pic of the entire quilt (lay it out on a bed). Turn it over and take another pic of the back. My offer to fix it stands.

    Quote Originally Posted by tezell0801 View Post
    I have... my first quilt. Got it back tonight. Lesson learned. Such a hard lesson too. I worked so hard on it. Sad part is she was so sweet and so proud. Oh my. Trust me I am not over-reacting - at all. She simply is not ready to quilt for others, but I did not know this going in. Should have been more inquisitive, but she came recommended by a well know fabric shop. I am so so sad, it was to be gift for my niece for college. Now trying to figure out whether I should rip it all out or cut my losses and move on. It was so darn pretty too.
    A very sweet board member is being so kind to listen to me whine. Should have sent it to her, but I had already committed to the other lady when I got her email.

    I just need your shoulders to cry on tonight as I mourn my "quilt baby".
    Thanks
    Marge Campbell
    TL18LS/Qbot V3 automated quilter
    https://www.facebook.com/campbellsquiltingbymarge

  6. #106
    Power Poster feline fanatic's Avatar
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    I read through this entire thread before commenting. Thank you for posting pics on page 4. This was quite possibly the worst quilting job I have ever seen. But what disturbs me even more than that is the LAQ was proud, excited about the work, thought this was even remotely acceptable. Nobody likes confrontation but please, I beg of you, at the very least write this woman a letter. She needs to know that this work is not acceptable in any way shape or form. And the only way she will improve or even realize that this is unacceptable is if YOU or someone else TELLS her. You must. You will be doing her a favor and other future clients she may have an even bigger favor. And I must add there is no way, absolutely NO way she did not realize those flubs were happening. The duck, the loops the going over the broken threads. I don't agree with Marge, I don't think this was the work of a robotic quilter, this is the work of an inexperienced longarmer wanna be attempting a panto and failing miserably. Some parts were ok and even remotely acceptable but the bad parts are in no way acceptable.
    Even if you don't demand a refund, don't demand she rip out, at the very least send her a letter with printouts of the photos you posted here and tell her that this is unacceptable and use this as a valuable lesson to learn to either improve her craft or give it up.
    Regarding seeing samples, well I don't have any. Every quilt I have longarmed was either given away as a gift or has been a customer's gone to their home so I don't have any samples to show, only pictures of my work. All of which I have posted here. From my very first scribbles: http://www.quiltingboard.com/picture...rm-t54832.html

    To this: http://www.quiltingboard.com/picture...e-t184706.html
    So not all of us can show real "live" samples of our work and I would hope and pray anyone who was not happy with a quilting job I did for them would have the decency to tell me. How would I know if there was a problem if you don't say so?
    Last edited by feline fanatic; 07-25-2012 at 12:47 PM.

  7. #107
    Power Poster ckcowl's Avatar
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    you should always look at the work of a long-armer before sending her your quilt top- make sure the type of quilting she does is what you like/want- everyone has different ideas of what they like/don't like- and all the different quilters have their own style of quilting. did she do a poor job as in there are puckers/ broken stitches= ect---or is it just not what you like?
    if there are actual bad areas---puckers/tucks/ poor stitching areas i would probably consider taking it out (but know that that process is a HUGE process---takes a long time & you risk putting holes in your quilt)
    but if there are no such areas & you simply don't like the quilting she chose to do i would not take it out- and show it to others to get some feed back from someone else---maybe you just really expected alot - lay it out & step back---look at it- is it really that bad???
    hiding away in my stash where i'm warm, safe and happy

  8. #108
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    Are the mistakes all over, perhaps you could gently take out the worst of the stiches and maybe stitch over them yourself either by hand or machine...ot could clean up the worst of it...then give it to your neice with a promise of another if she doesn't care for it....
    Kitty

  9. #109
    Super Member Christine-'s Avatar
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    Quote Originally Posted by quiltbuddy View Post
    My first quilt I took to a long armer I was not happy with. It has little tucks, was very expensive and I hate the batting she used. This quilt was a blended Trip around the World using very small squares so I had many, many hours in it. Lesson learned. I think when you find a long armer you want to use give them something simple to do first to see if you like their work.
    That's an excellent suggestion.

    I started longarming only last week. Even I can tell by the photos how horrid the quilting turned out. I have my own quilt tops waiting to go but I'm not done practicing. I'm giving myself 3 or 4 months before I attempt my own tops. How awful to disappoint someone like this and especially on their first quilt!
    https://quiltdasher.blogspot.com

    I like to make lists. I also like to leave them laying on my sewing table and then guess what's on the list while at the fabric store. Fun game.

  10. #110
    Super Member KalamaQuilts's Avatar
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    Quote Originally Posted by tezell0801 View Post
    I have... my first quilt. Got it back tonight. Lesson learned. Such a hard lesson too. I worked so hard on it.
    I just need your shoulders to cry on tonight as I mourn my "quilt baby".
    Thanks
    What a disappointment!

    It's kind of funny now but it wasn't then, my guild did a stunning pieced and applique top and had a man in the guild offer to do the quilting. . . You really should have seen it.
    a few members got together and unstitched it and had someone else do the quilting.

  11. #111
    Senior Member allie1448's Avatar
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    I cannot believe the LA thought this was in any way acceptable. I am sorry. I spent a full year quilting charity quilts before i agreed, reluctantly, to quilt for someone else. I gave a ridiculously low price on the understanding I was a real newbie. I stitched, i unstitched, I played and finally completed the top and with great tripidation gave it back to the piecer and she promptly paid me THREE times what I had asked for!! I still do very few quilts for others, I prefer to show quilters how to use my machine and then they can rent time and quilt for themselves with me in shouting distance for any problems and confidence boosts. I do hope you manage to salvage the quilt. My heart goes out to you

  12. #112
    Super Member wolph33's Avatar
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    Quote Originally Posted by tezell0801 View Post
    Ok, I was able to get a few pics off of my facebook account I will try to post these. And no, I didn't not post these pics on fb, just sent them privately to a friend last night - I needed a shoulder to cry on. This is a small sample of many issues, I think you will see I am not over reacting.
    Attachment 351104Attachment 351105Attachment 351105Attachment 351106
    you are right-that is awful.She is a rookie.When I try something new sometimes it looks like that -but only on my fabric not on a customers.I have quilted a few tops that were not as perfect as they should have been-I call them a reject and I use them myself-since I have dogs.I would never try to sell a quilt that was quilted like that.
    http://www.etsy.com/shop/Upnorthcrafter

  13. #113
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    Quote Originally Posted by ptquilts View Post
    You may think you are "Too nice" to confront her (and I'm sure you ARE a nice person) -- but you are NOT doing her any favor to let her go on thinking this is acceptable work.

    How about sending her a letter or email, with pictures? No confrontation but she will get the message that her quilting is not up to snuff.
    I agree-she needs to know that it was not acceptable.
    http://www.etsy.com/shop/Upnorthcrafter

  14. #114
    Super Member Rose_P's Avatar
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    Some of those problems look like things that happen to me when I'm attempting FMQ on my little Bernina, and I would never, ever consider charging someone for that or even volunteering to quilt something made by someone else.

    Someone in our guild had a beautiful quilt that came back from the LA-er with terrible problems. She got a couple of friends from her bee to help her take out the stitches. Sharing the work might make it a lot more bearable, as well as much faster. If you don't have any friends nearby armed with seam rippers, maybe you could find some via this board. You can search the membership list for those near you, and turn it into a getting-to-know-you social occasion, maybe treat them to a movie and/or dinner. I'd certainly be willing if I lived nearby. Good luck!

  15. #115
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    I have a mid-arm and this looks like my work. That's why I am taking any quilts I care about to an LA. I have decided that I am a piecer not a quilter.
    Peace is not the absence of conflict, but the presence of God!

  16. #116
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    I am guessing that you didn't look at the quilting before leaving the LA - lesson for everyone - check out what your quilter has done before you ever pay (you try on clothes before you buy don't you?). You absolutely have to take that quilt back and show her all the issues and request a refund. I certainly wouldn't give her another opportunity at your quilts until she can show you a much improved sample of her quilting. Then take the quilt home, rip out the stitching (it really won't take that long) and find someone who will give you quality work.

  17. #117
    Senior Member IAmCatOwned's Avatar
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    I agree with other posters. Let her know that you weren't happy with her quilting and let the shop know that they did you a huge disservice recommending someone who had JUST GOTTEN their long arm! Perhaps she previously took in hand quilting and they don't know that her long arm skills are poor. Either way, they shouldn't be recommending someone who is obviously not yet up to professional standards.

    It isn't ruined however. It's a dorm quilt. Wash it, dry it, and your niece will be thrilled. The batting will nicely wrinkle it and the errors will simply fade away. Only quilters notice the errors, believe me.

    I belong to another board and every time someone there gets a long arm, I send that person several of my quilt tops to practice on. These are quilt tops that I didn't really invest a lot of time on. Usually scraps. Sometimes the results are absolutely fabulous. Sometimes not so much. However, the recipients have all loved their quilts and I get a quilt done for very little money while a new long-armer (is that a word?) gets a chance to practice on a 'real' quilt.

  18. #118
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    I think you should go back to the LAQ and let her know you are very disappointed. Hopefully she will try to redo. So sad, can't even imagine this happening. good luck.

  19. #119
    Super Member nstitches4u's Avatar
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    What a disappointing experience. I'm so sorry this happened to you. I would definitely tell the LAer that I was unhappy with the quilting job. Maybe you can at least get your money back so you can take lessons and rent time on a LA to quilt it yourself. GOOD LUCK,

  20. #120
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    YES this happened to me on a Christmas gift. I brought it home and took OUT EVERY STITCH.I was mad and this helped. I am so sorry it had to happened to You.I have a super friend who hand quilted my quilt in one week! Let your neice use it in college with your love!!!!! Other college students will sit on her bed anyway.

  21. #121
    Super Member caspharm's Avatar
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    I agree with everyone. Take it back and show her and the person that recommended her. It shows she needs more practice before working for others. It also looks like she doesn't have a stitch regulator, since the first quilts I did on a non-stitch regulated machine (rented) had toe catchers like those.

    If you are afraid to "skin" the quilt, maybe the person on the board who offered to quilt it would "skin" it for a charge, or recommend a method for you, and then quilt it.

    I only do my quilts and charity quilts to practice. I actually have no plans to go into business, but I would definitely get in at least a solid year's worth of quilting different quilts before I would ever consider it, if I changed my mind.

    Good luck with your quilt. I think it can be saved. Depending on how large it is, you might be able to rip out the bad sections and resew on your home machine. I had some toe catchers on one of my earlier quilts and the shop owner where I rented, had me rip out the bad stitch and she restitched it on her Juki at the shop.

  22. #122
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    My heart breaks for you! Say a prayer, wipe the tears and let your niece know that there will be a delay and then go ahead with whatever you decide to do from there. As sweet as you say your niece is, I know she will understand. Love and lots of hugs to you both...at least she doesn't need it to keep warm right now.

  23. #123
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    Quote Originally Posted by 5moose View Post
    I can see why you are unhappy. So sad that such a beautiful quilt got messed up but I do think that since you are giving it to a college student your niece will think it's lovely. She will see YOUR work and the colors and not even notice the poor stitching. I wouldn't even mention your disappointment to her. If you let her know the stitching was bad that is what she will see every time she looks at the quilt. Once it's washed it will be even less noticeable.
    I keep wondering if the quilting will hold up to what ever batting was used. Even my 1st quilt as a newbe I wanted something I could be proud of. And i remember somethin i read on this board, " People will see your quilt long after you are gone". That is why I rip, and rip and rip. and as members her say "it is your quilt". Thanks for the picture, now I too know what bad quilting is.
    Serving people to serve God

  24. #124
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    Thats to bad you got a rotten job done to your quilt.....If it was me I would have to take it to the fabric store and show them the kind of job she did, then I would carefully rip-rip and get it quilted over, I've had to rip out and re-quilt it's no fun but I couldn't tell it had been quilted.......

  25. #125
    Super Member sewmom's Avatar
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    This long arm quilter needs to know that her work is unacceptable! Ifnyou feel that younare not the one to tell her, then maybe the ones that recommended her could tell her. But what's the worst that could happen- you've already paid her. She might get upset, but in the long run she will thank you( or should ). 13 pages of replies and you've gotten a lot of different advice. In the end, you have to do what's right and right for you. If you rip, i suggest a lighted magnifing glass. It is wonderful for picking out tiny stitches- you can really see them. I use mine all the time when FMQ and i mess up. Michael's carries them. Good luck
    A time to tear, And a time to sew;
    A time to keep silence, And a time to speak;

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