Welcome to the Quilting Board!

Already a member? Login above
loginabove
OR
To post questions, help other quilters and reduce advertising (like the one on your left), join our quilting community. It's free!

Results 1 to 15 of 15

Thread: Long Arm Rep/Dealers and the Differences?

  1. #1
    Super Member pumpkinpatchquilter's Avatar
    Join Date
    Jan 2011
    Location
    NE Ohio
    Posts
    1,374

    Long Arm Rep/Dealers and the Differences?

    Just curious - I have a friend who is a long arm rep for one of the big long arm companies...and then there are dealers. What do the rep's get for ... being rep's? I'm just curious. I think she was being polite and knows I'm looking for a used long arm, so she wasn't really pushy, but what do they get for being a rep? A part of the commission if I buy from her brand? What motivation is there to sell to me? Just curious - I'd like to shop on an even playing field if ya know what I mean? Understanding the intentions of all parties involved!

    Thanks for anyone who can answer this for me!
    Valerie Smith - pumpkinpatchquilter
    Obsessed Quilter and APQS Long Arm Machine Quilter
    www.pumpkinpatchquilter.com

  2. #2
    Power Poster Jingle's Avatar
    Join Date
    Dec 2009
    Location
    Outside St. Louis
    Posts
    28,589
    I would think the reps would be paid by a company to sell these machine, etc. to shop owners. I don't think they usually sell to individuals. That is the way it works in our business. Everyone needs to make a buck and shouldn't be knocked down so they can't make a living. Just my 2 cents worth.
    Another Phyllis
    This life is the only one you get - enjoy it before you lose it.

  3. #3
    Super Member pumpkinpatchquilter's Avatar
    Join Date
    Jan 2011
    Location
    NE Ohio
    Posts
    1,374
    OH no I wasn't knocking anyone down!! So sorry if I came accross that way!!

    I just was wondering because someone I know is a rep and I spoke to her about a long arm but I didn't realize that reps just work with shop owners - if that is how it works. I asked her if she was the person to speak to and she said yes but didn't refer me to a dealer immediately so I assumed she was selling them to the general public!! I also wanted to do something for her for giving me so much of her time as I was interested in buying used and didn't know if she would benefit at all from that...so basically she was volunteering her time and that was very kind of her!

    Another reason I wanted to know is because I am shopping around and want to know when talking to someone what their part is so I fully understand who I am buying from. I have dealt with a somewhat shady dealer so far and I really question his honesty - so I want to have an idea of what motivation someone who is LESS than honest might have as well! If a rep isn't making a huge commission while a dealer is, in my mind maybe they have reason to be more forthright. Not that every dealer is shady, but one that I have dealt with in my shopping outright lied to me so I want to know who I'm talking to, know what I mean?

    So sorry if I offended anyone!
    Valerie Smith - pumpkinpatchquilter
    Obsessed Quilter and APQS Long Arm Machine Quilter
    www.pumpkinpatchquilter.com

  4. #4
    Junior Member
    Join Date
    Jan 2011
    Location
    Iowa
    Posts
    294
    The reps I'm familiar with are the sales people, and they sell to the general public as well as to shop owners (in some cases, they ARE shop owners). They aren't two separate jobs.

  5. #5
    Power Poster dunster's Avatar
    Join Date
    Mar 2009
    Location
    Lake Elsinore, CA
    Posts
    12,422
    Longarms aren't generally sold to shop owners for resale (at least not the brands I'm familiar with). I think the rep's work with/under the dealers. Dealers may have a large territory and can't go to every show, so their reps "represent" them (hence the name) at the shows and demonstrate the product. I'm sure they are paid.

  6. #6
    Super Member Peckish's Avatar
    Join Date
    May 2011
    Location
    Pacific NW
    Posts
    6,163
    Blog Entries
    1
    Pumpkinpatch, you didn't come across as knocking her down, at least to me. When my husband and I were young and bought our first house years ago, I asked the same question of the real estate agent who was representing us. How do you get paid for your work? I thought it was a fair question - if the agent gets paid a percentage of the purchase price, then how is it in her best interest to negotiate a lower price for us? That means a lower commission for her. The agent did some verbal dancing until I reassured her that I had no problem with getting paid for her hard work. I wasn't being mean and nasty, I was simply trying to understand the process.

    I would ask the rep how it works in her industry. Simply say what you've said to us. You understand she deserves to get paid for her work, but how does she get paid? Is it commission-based? Salary? Referrals? You feel that she took the time to educate you and you'd like to return the favor by hopefully spending money in her direction. When my husband and I are out shopping for expensive items but want to think about the purchase overnight, we always ask if the sales person who has been helping us is on commission. If they are, we make sure we get his/her business card, especially if they've been very pleasant and helpful. That way if we decide to make the purchase, they will get the commission.

  7. #7
    Super Member Sunnie's Avatar
    Join Date
    Aug 2011
    Location
    Morgantown, PA area
    Posts
    1,246
    Blog Entries
    1
    Quote Originally Posted by Peckish View Post
    When my husband and I are out shopping for expensive items but want to think about the purchase overnight, we always ask if the sales person who has been helping us is on commission. If they are, we make sure we get his/her business card, especially if they've been very pleasant and helpful. That way if we decide to make the purchase, they will get the commission.

    I do the same thing. If the salesperson takes the time to answer all my questions they deserve the commission.
    Sunnie
    a dog show & quilt addict
    www.buckhollow.net

  8. #8
    Power Poster Jingle's Avatar
    Join Date
    Dec 2009
    Location
    Outside St. Louis
    Posts
    28,589
    Quote Originally Posted by dunster View Post
    Longarms aren't generally sold to shop owners for resale (at least not the brands I'm familiar with). I think the rep's work with/under the dealers. Dealers may have a large territory and can't go to every show, so their reps "represent" them (hence the name) at the shows and demonstrate the product. I'm sure they are paid.
    I said this is how it works in our business and it does. The reps are from the manufacturer/ or manufacturers and paid by them. The person that sells to individuals or shops, etc. - is called a Salesman. We are distributors, we talk to reps all the time, trying to get us to stock the products they sell for manufacturers.
    Another Phyllis
    This life is the only one you get - enjoy it before you lose it.

  9. #9
    Super Member pumpkinpatchquilter's Avatar
    Join Date
    Jan 2011
    Location
    NE Ohio
    Posts
    1,374
    Quote Originally Posted by Peckish View Post
    Pumpkinpatch, you didn't come across as knocking her down, at least to me. When my husband and I were young and bought our first house years ago, I asked the same question of the real estate agent who was representing us. How do you get paid for your work? I thought it was a fair question - if the agent gets paid a percentage of the purchase price, then how is it in her best interest to negotiate a lower price for us? That means a lower commission for her. The agent did some verbal dancing until I reassured her that I had no problem with getting paid for her hard work. I wasn't being mean and nasty, I was simply trying to understand the process.
    Thank you! This is EXACTLY where I was coming from - but maybe I didn't word it as well as you did here. I also want to know that if I decide to buy a used long arm from the dealer she works with if she will get paid for it at all - because she was so kind and helpful I WANT her to make some money! Also, I realize, that she took time to help me even though she was fully aware that I may not buy a new machine, and she didn't have to do that. I'm talking to so many different people from different long arm companies I want to know who it is I'm talking to and what their part is - just as you said I want to understand the process!

    Thank you all so much for your help!
    Valerie Smith - pumpkinpatchquilter
    Obsessed Quilter and APQS Long Arm Machine Quilter
    www.pumpkinpatchquilter.com

  10. #10
    Junior Member
    Join Date
    Oct 2012
    Location
    Texas
    Posts
    121
    We do the same thing or vise-versa. The last car we bought was used from a major dealership. We looked at the car and tried it out. When we were negotiating the deal the sales guy we were talking to flat out lied to us. It was over a very minor thing but we walked away. We came home and talked about it a couple days. It was a very good deal, so we called the dealership back and ask to speak to a sales person other than the one we had talked to a couple days prier. We then talked to a very nice saleslady and made the sale over the phone. We even got a better deal than the guy was giving us.

    We had the car almost two years and every year they call on my husband's birthday and have been very good to deal with. We will be looking for a pickup in a few months and will go back to that dealer.

  11. #11
    Super Member Lori S's Avatar
    Join Date
    Apr 2010
    Location
    Illinois
    Posts
    9,385
    A rep works for the manufacture, the rep then educates the dealer, and ensures the dealers needs or questions are being taken care of. In most industries , the rep does get a commision and incentives... other wise how does the manufacture reward the best and hardest performing rep! The dealer is sometimes offered additional incentives via the rep.
    In some industries a rep can sell a product without a dealer( typically to a family member).
    Those manufactures that do not allow a rep to sell no matter what.. the rep will ofetn work out an "arrangement" with a local dealer, if there is a "special circumstance". In other words the dealer is going to get a sale they normally would not .. in turn the dealer sells it a reduced cost, making a bit of money for processing /handling the order.

  12. #12
    Power Poster dunster's Avatar
    Join Date
    Mar 2009
    Location
    Lake Elsinore, CA
    Posts
    12,422
    There are manufacturer's reps and dealer's reps. With Innova, the dealers have large areas for which they're responsible. They sometimes have rep's that work under them. So... only way to know how it works with your friend is to ask her.

  13. #13
    Super Member Sandygirl's Avatar
    Join Date
    Apr 2011
    Location
    Midwest
    Posts
    4,335
    Quote Originally Posted by dunster View Post
    There are manufacturer's reps and dealer's reps. With Innova, the dealers have large areas for which they're responsible. They sometimes have rep's that work under them. So... only way to know how it works with your friend is to ask her.
    Best answer! Just ask.
    Sandy
    Sandygirl

    Janome 9900 / Janome 9700 / Janome Decor 3050 / Janome 1100D serger
    Singer Centennial model (inherited from my late, fav aunt!)

  14. #14
    Junior Member
    Join Date
    Jun 2010
    Location
    Missouri
    Posts
    152
    It depends on the company you are dealing with. I own a quilt shop and was a rep for HandiQuilter until health problems made it hard for me to install and service the machines. They are very heavy and it was very hard for me to lift them.
    I made the sale for the company and the machine was then shipped to me or direct to the customer. The customer had the option to set it up themselves or have me come to their place and set it up. I then gave the customer instructions on how to use the machine and when I filled out the information from the lesson and mailed it to the company then I received my compensation. It was a set amount so any rep (dealer, shop owner) got the same amount no matter how much they did.
    As I said it depends on how the company is set up and how they word their contracts with the people that sell their products.
    OzarksGma

  15. #15
    Senior Member
    Join Date
    Mar 2011
    Posts
    449
    Blog Entries
    2
    I just bought a new Nolting and this is exactly how it worked for me.


    Quote Originally Posted by EIQuilter View Post
    The reps I'm familiar with are the sales people, and they sell to the general public as well as to shop owners (in some cases, they ARE shop owners). They aren't two separate jobs.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

SEO by vBSEO ©2011, Crawlability, Inc.