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Thread: Need some advice on how to handle sewing machine service problem

  1. #51
    Senior Member
    Join Date
    Sep 2011
    Duluth MN
    I'd get my machine back, fixed or not. When I'm unhappy and person doing repair seems unresponsive, I usually cut my losses and get my stuff back. Never been sad when I take care of me, only when I don't. Hope that gives you encouragement to trust your little voice and do what's best for you, not the repair person.

  2. #52
    Junior Member Karenowc's Avatar
    Join Date
    Feb 2011
    Thousand Oaks, CA
    I didn't read through all the posts, but I looked in my user manual and the E1 error says it's a circuit board error.
    I don't think I would have gotten that confused with a "fuse" error if I were a dealer.

    Hope you get your machine back soon and running smoothly.
    Karen in CA
    Babylock Ellisimo, Babylock Enlighten Serger, Janome 6600, Janome 760 for travel

  3. #53
    Senior Member skowron5's Avatar
    Join Date
    Jun 2011
    Wallace, Michigan
    I guess the motherboard is the main board that makes the machine run. The serviceperson said there are several other boards in the machine, but this is the most important one. I have the machine back and it is running great. Keeping my fingers crossed.

    A couple people mentioned a dealer in Howell, Michigan. We live in the Upper Peninsula of Michigan now, but our family is in Jackson not far from Howell. If I have a problem againg it would be a good excuse to go back and visit family and take my machine there.

  4. #54
    Senior Member lonestardreams's Avatar
    Join Date
    Feb 2011
    So happy you got your machine back. I would hate being without mine even though I have a backup. The machine I use the most and have on the table all the time is my favorite.

    Have you stitched on your machine yet? Enjoy, enjoy, enjoy.

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