Long arm quilter disaster
08-22-2011, 11:33 AM
#52
Super Member
Join Date: Oct 2009
Location: Beaver PA USA
Posts: 1,656
Definitely ask for the money back. Too bad there are people who claim to be able to do something like that, but have no ability. She shouldn't be advertising that she can do quilting if that's how it's going to look. I'd be too embarrassed to return something in that condition. It's a real shame.
08-22-2011, 11:59 AM
#53
Super Member
Join Date: Jul 2010
Location: Central Willamette Valley, Oregon, USA
Posts: 7,695
Originally Posted by hmay60
Ask for her money back. Take out the quilting, will probably take a while. And have it quilted by someone else. Or ask the long arm quilter to remove the quilting.
08-22-2011, 12:14 PM
#54
Super Member
Join Date: Aug 2010
Location: Gladstone, Oregon by way of Washington(the state)
Posts: 1,018
I would get my Money back and rip the quilting out myself.
OR Have a ripping out party.(A great way to get closer to quilting friends) :thumbup:
By the way, The Better Business Bureau will not be of any help with this. Providing the business is a member of the BBB, they (the BBB) really has no say in the problem if the business isn't a member.
Before you go off (half cocked) talk with her. Find out if she agrees with you and if so I'm sure that she will make every effort to make it right.
Just remember the BEST advertising is by word of mouth, the BEST way to ruin a business is by word of mouth... You will tell 2 friends and so on, and so on.... :)
OR Have a ripping out party.(A great way to get closer to quilting friends) :thumbup:
By the way, The Better Business Bureau will not be of any help with this. Providing the business is a member of the BBB, they (the BBB) really has no say in the problem if the business isn't a member.
Before you go off (half cocked) talk with her. Find out if she agrees with you and if so I'm sure that she will make every effort to make it right.
Just remember the BEST advertising is by word of mouth, the BEST way to ruin a business is by word of mouth... You will tell 2 friends and so on, and so on.... :)
08-22-2011, 12:31 PM
#57
Junior Member
Join Date: Jul 2011
Location: Quad Cities
Posts: 178
Originally Posted by SharBear
Originally Posted by fabric_fancy
absolutely money back.
it so sad to see all these posts lately of LA doing such terrible work and trying to pass it off as if nothing has happened.
it takes a lot more then just buying a LA to run a proper business with it.
it so sad to see all these posts lately of LA doing such terrible work and trying to pass it off as if nothing has happened.
it takes a lot more then just buying a LA to run a proper business with it.
We have a local LA'er who gave a presentation at our Guild. Someone commented that she wasn't very flexible in regards to how quilts come to her and what she will and won't do -and the associated costs. Some people were turned off. Me - I was thrilled that she was a buisnesswoman first and foremost. Made me happy to know that we were going to have mis-matched expectations of what was going to happen.
Well and think about it from her perspective- if someone is grumbling about preparing their quilt properly to send out to have it quilted, you probably don't WANT that kind of person as a customer! Those are the types who are never satisfied and always have something to gripe about.
08-22-2011, 12:45 PM
#58
Senior Member
Join Date: Jul 2011
Location: N.W. Missouri
Posts: 858
I'm with Quiltnutt on this. Definitely ask for money back. I would frog it myself as I probably wouldn't trust her to do it....then I would send it to a different quilter. Stories like this give us long-armers a black eye. Did the long-armer not ask the customer what type of quilting she wanted? Sorry this happened and good luck with it.
08-22-2011, 12:57 PM
#59
Junior Member
Join Date: Jan 2010
Location: Daytona Beach
Posts: 133
I have a quilt top that I plan to use, and I have dogs. I'd be glad to let someone learn on that quilt or practice something they're trying to perfect. I have another top that will be a baby gift. That quilting better be nearly perfect, especially since I'm paying money for it.
08-22-2011, 05:08 PM
#60
Senior Member
Join Date: Apr 2010
Location: East TN
Posts: 339
As a new LA I have spent more time taking out stitches than putting them in on a friends quilt. I can't believe someone would see such a beautiful quilt top come in then go out so bad. Ask for your money back and tell her what is wrong. I would want to know. I bought my LA for myself but my friend bought a couple of groovy boards so I owe her. Will be glad to get it done. I have 2 charity quilts to do.
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