Connecting Threads Customer Service

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12-02-2011, 11:22 AM

#41

reeskylr

Super Member

Join Date: Mar 2011

Location: Castle Rock, Washington State

Posts: 1,961

I love them

12-02-2011, 11:52 AM

#42

amma

Power Poster

Join Date: Jul 2007

Location: Out searching for some sunshine :-)

Posts: 58,856

Thank you for sharing this wonderful outcome with us

12-02-2011, 12:13 PM

#43

CraftyGardenMom

Junior Member

Join Date: Jan 2011

Location: Maryland

Posts: 231

I too have always had great service from CT. In fact, I sent them a letter about a year ago letting them know how happy I was with their service and guess what? I got a 20% off coupon about a week later! Now THAT'S awesome service, lol.

12-02-2011, 12:30 PM

#44

DonnaCee

Member

Join Date: Jul 2007

Location: Colonie, NY

Posts: 52

I love Connecting Threads. Their flannels are unbelievable. I just recently tried their thread and I like the weight and feel of it, but I do find that it leaves a lot of lint. Anyone else experience this?

12-02-2011, 12:30 PM

#45

seamstome

Super Member

Join Date: Apr 2010

Location: Illinois

Posts: 1,322

Im glad we have some veteran CT customers here. I just ordered for the first time. I NEED the stuff quickly so I paid for express shipping. My shippping email has astericks next to half the stuff. I was going to call them but I will ask you...does that mean it is backordered?

12-02-2011, 12:43 PM

#46

dunster

Power Poster

Join Date: Mar 2009

Location: Lake Elsinore, CA

Posts: 15,144

Quote:

Originally Posted by seamstome

If you ordered fabric, it is shown on your email in 1/4 yard units and there is a note further down explaining that (so you see 12 units when you only ordered 3 yards). I think that is what your asterisks are telling you.

12-02-2011, 01:36 PM

#47

seamstome

Super Member

Join Date: Apr 2010

Location: Illinois

Posts: 1,322

I called them. The astericks mean the item is discontinued which makes alot of sense because 75% of what I bought was on clearance but I could not turn down the prices for GF Christmas exchanges

12-02-2011, 01:55 PM

#48

Xstitshmom

Super Member

Join Date: Jul 2011

Posts: 1,515

I love Connecting Threads. Never had a problem with them. Ordered fabric one time and when it came it was wrong, when I called that lady said, I'll get the right one out to you right away and you can keep the other one.

I love the catalog when it comes -- good thing it doesn't come any more often than it does!

12-02-2011, 02:40 PM

#49

JUNEC

Super Member

Join Date: Jan 2010

Location: Clearwater, FL

Posts: 2,328

I have always enjoyed ordering from Connecting Thread - Fabric is always better than expected

12-02-2011, 03:06 PM

#50

RedGarnet222

Power Poster

Join Date: Jan 2009

Location: Reno, Nv

Posts: 16,521

I enjoy doing business with connecting threads. I feel good about supporting a company that uses american made fabric. I think the quality is good and I will order from them again. I have never had any troubles with an order but, it is good to know if I did they would stand behind their products with good service. Thanks for the info.