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Thread: Viking Sapphire Sewing Machine

  1. #76
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    SO....what is the price tag of the New Viking Diamond......probably more than the ones I have on my finger!!!!! I now have a viking #1Plus...yes she is old, but like me she still works well, but one day I will have to bite the bullet (or diamond) and shop........so let's hear the price of this new baby

  2. #77
    Senior Member vschieve's Avatar
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    OK if you purchase the Viking Diamond Deluxe before July 31, 2011 you get with it the chair; a very nice office chair with thick seat and back rest with Viking embroidery on the back rest, you get a certificate for all designs at www.myembroidery.com at 40% off through August 31, 2011, and if your dealer is an established Viking dealer you get 0% financing and have 36 months to pay for it. My dealer just started the Viking line so they could not give us the free financing so as a gift, they are giving the 5D Professional software package which I think retails close to $4 or 5,000. I know the 5D Suite for Pfaffs that came out last year was $5000 and this package I got with my Viking is compatible with my Pfaff 2170. Anyway, $9999 was total price. I robbed my IRA and got it over with! My retirement gift.

  3. #78
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    Quote Originally Posted by Candace
    Actually, because of the SVP buyout (do a search here for SVP) many dealerships are NOT carrying Pfaff or Viking anymore. It seems that unless a dealer has an agreement to sell only the one manufacturer, they aren't allowed to sell the machines anymore. My dealership, the largest in N. CA I believe, had their Viking and Pfaffs yanked because they also sell Babylock, Bernina, Janome and others. And yes, the decline in quality of both Viking and Pfaff since the buy out has been discussed at length here (again you can do a search).
    We have a dealer here in So. CA that sells all of the different brands :?: :?: :?:

  4. #79
    Senior Member vschieve's Avatar
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    Quote Originally Posted by JanetM
    Quote Originally Posted by Candace
    Actually, because of the SVP buyout (do a search here for SVP) many dealerships are NOT carrying Pfaff or Viking anymore. It seems that unless a dealer has an agreement to sell only the one manufacturer, they aren't allowed to sell the machines anymore. My dealership, the largest in N. CA I believe, had their Viking and Pfaffs yanked because they also sell Babylock, Bernina, Janome and others. And yes, the decline in quality of both Viking and Pfaff since the buy out has been discussed at length here (again you can do a search).
    We have a dealer here in So. CA that sells all of the different brands :?: :?: :?:
    I just found out last week from a former Bernina sales person that Berninas have been made in China long before the Pfaffs. Major components in Vikings and Pfaffs are still made in Sweden.

  5. #80
    Super Member JanetM's Avatar
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    Well I love my Designer SE. I know you will love your new Diamond!

  6. #81
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    Quote Originally Posted by vschieve
    Quote Originally Posted by JanetM
    Quote Originally Posted by Candace
    Actually, because of the SVP buyout (do a search here for SVP) many dealerships are NOT carrying Pfaff or Viking anymore. It seems that unless a dealer has an agreement to sell only the one manufacturer, they aren't allowed to sell the machines anymore. My dealership, the largest in N. CA I believe, had their Viking and Pfaffs yanked because they also sell Babylock, Bernina, Janome and others. And yes, the decline in quality of both Viking and Pfaff since the buy out has been discussed at length here (again you can do a search).
    We have a dealer here in So. CA that sells all of the different brands :?: :?: :?:
    I just found out last week from a former Bernina sales person that Berninas have been made in China long before the Pfaffs. Major components in Vikings and Pfaffs are still made in Sweden.
    Sounds like this sales rep. is disgruntled and wanting to start garbage.

  7. #82
    Super Member Candace's Avatar
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    Quote Originally Posted by JanetM
    Quote Originally Posted by Candace
    Actually, because of the SVP buyout (do a search here for SVP) many dealerships are NOT carrying Pfaff or Viking anymore. It seems that unless a dealer has an agreement to sell only the one manufacturer, they aren't allowed to sell the machines anymore. My dealership, the largest in N. CA I believe, had their Viking and Pfaffs yanked because they also sell Babylock, Bernina, Janome and others. And yes, the decline in quality of both Viking and Pfaff since the buy out has been discussed at length here (again you can do a search).
    We have a dealer here in So. CA that sells all of the different brands :?: :?: :?:
    Hmmm. If they sell Viking, Pfaff, Janome, Bernina, & Babylock I find that very interesting. My dealer refused to sell only Viking and Pfaff and they had their contract yanked.

  8. #83
    Super Member JanetM's Avatar
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    Quote Originally Posted by Candace
    Quote Originally Posted by JanetM
    Quote Originally Posted by Candace
    Actually, because of the SVP buyout (do a search here for SVP) many dealerships are NOT carrying Pfaff or Viking anymore. It seems that unless a dealer has an agreement to sell only the one manufacturer, they aren't allowed to sell the machines anymore. My dealership, the largest in N. CA I believe, had their Viking and Pfaffs yanked because they also sell Babylock, Bernina, Janome and others. And yes, the decline in quality of both Viking and Pfaff since the buy out has been discussed at length here (again you can do a search).




    We have a dealer here in So. CA that sells all of the different brands :?: :?: :?:
    Hmmm. If they sell Viking, Pfaff, Janome, Bernina, & Babylock I find that very interesting. My dealer refused to sell only Viking and Pfaff and they had their contract yanked.

    http://www.sewingmachinesplus.com/sewing-machines.php

    Scroll down to see all the brands they sell.

    They sell Bernina, Babylock, Pfaff, Husqvarna Viking, Janome, Juki, Brother, Melco, etc.

  9. #84
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    Quote Originally Posted by JanetM
    Quote Originally Posted by Candace
    Quote Originally Posted by JanetM
    Quote Originally Posted by Candace
    Actually, because of the SVP buyout (do a search here for SVP) many dealerships are NOT carrying Pfaff or Viking anymore. It seems that unless a dealer has an agreement to sell only the one manufacturer, they aren't allowed to sell the machines anymore. My dealership, the largest in N. CA I believe, had their Viking and Pfaffs yanked because they also sell Babylock, Bernina, Janome and others. And yes, the decline in quality of both Viking and Pfaff since the buy out has been discussed at length here (again you can do a search).




    We have a dealer here in So. CA that sells all of the different brands :?: :?: :?:
    Hmmm. If they sell Viking, Pfaff, Janome, Bernina, & Babylock I find that very interesting. My dealer refused to sell only Viking and Pfaff and they had their contract yanked.

    http://www.sewingmachinesplus.com/sewing-machines.php

    Scroll down to see all the brands they sell.

    They sell Bernina, Babylock, Pfaff, Husqvarna Viking, Janome, Juki, Brother, Melco, etc.
    You're lucky! I miss the one stop, type shop I used to have. Boo hoo.

  10. #85
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    They are a great shop....have feet for every machine imaginable. They have good prices and will mail them to you the day you order...very fast. Also, because they have all the different brands, they don't push one particular one. They really do try to match the machine with the sewer.

    Actually I didn't buy my machine from them. I didn't know about them when I was shopping for one.

    They often have educators come to the store to conduct classes which I really enjoy. If you ever get down this way, you might want to stop in. Just bring $$$$ :lol: :lol: :lol:

  11. #86
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    I bought the Sapphire 850 in 2007. I love this thing. It is a work horse, in fact I will buy another one soon. I have never had any trouble with mine and I quilt king size quilts all the time on it and never skips a beat.

  12. #87
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    I bought my Sapphire 830 new several years ago and it is a good machine.
    I just bought a Baby Lock Jane and the shop told me Baby Lock dosnt make machines they just change the name from other machines. My Jane is a Brother.

  13. #88
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    Quote Originally Posted by katier825
    I love my Sapphire too! I haven't heard of any decline in the quality of Viking.
    About 2 years ago, I got a Viking Sapphire 875Q especially for quilting and the wide throat/harp area. I hate it, it is loud, shaky when sewing, doesn't wind bobbins nicely (fickle, sometimes it does). It has been back 3 or 4 times, the dealer isn't happy with the new ones, they are made in China. Search on the internet for information and feedback on the newer 875q.
    I have tried contacting the Viking Company, and they say that the dealer said that it is a bit loud, that it is the thread I am using that makes the bobbin wind loose ( bought the spool from him and we tried his, it didn't work). If you are buying a Sapphire 850, make sure you try the one you are buying in the store before bringing it home. Wind bobbins, listen to how loud it sounds, and how much it vibrates before you pay for it and bring it home. Most Viking dealers have a no return policy once the machine is used. I didn't know that when I bought mine.

    Make sure the needle threader works smoothly too. I sew on my 10 year old Janome 10000. It is quiet, smooth, runs well. The viking sits in a closet, waiting for the day that the Viking corporation works something out with me. Buy a Viking Sapphire that is not made in China.

  14. #89
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    As with everything, cars, computers, TVs or sewing machines; one mans love is another ones hatered of the product. There will always be either Viking lovers, Bernina lovers, etc. Also as with everything once in awhile a bad one will fall thru the crack and get sold; that is life rather it is mechanical or even the food that we eat. Alot of times shops change what they are selling in order to make a larger profit; nothing wrong with that but they should just say we changed our line and not belittle the other machine. How many times in the past few years have we heard of companines having problems and maybe facing bankruptcy and then to come out of the slump;look at Sears. I have a Singer of 26yrs that still works great, a Kenmore/Janome of 3yrs that works great and a Viking Mega quilter of 1yr; great machine and I have the Viking #1 in the shop that I have just replaced with a Viking Ruby. All of these machines are great but I've met others who have other machines and they feel the same way about thier machines; that's the way it should be. If Viking was such a poor quality machine they wouldn't still be selling and people like the ones on here that have had thiers for years and are holding on to them wouldn't exist. Keep on loving your machines; try out different ones at different shops if you decide to buy a new one. Each one offers something different.

  15. #90
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    love my viking Barb

  16. #91
    Super Member nhweaver's Avatar
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    Quote Originally Posted by romanojg
    As with everything, cars, computers, TVs or sewing machines; one mans love is another ones hatered of the product. There will always be either Viking lovers, Bernina lovers, etc. Also as with everything once in awhile a bad one will fall thru the crack and get sold; that is life rather it is mechanical or even the food that we eat. Alot of times shops change what they are selling in order to make a larger profit; nothing wrong with that but they should just say we changed our line and not belittle the other machine. How many times in the past few years have we heard of companines having problems and maybe facing bankruptcy and then to come out of the slump;look at Sears. I have a Singer of 26yrs that still works great, a Kenmore/Janome of 3yrs that works great and a Viking Mega quilter of 1yr; great machine and I have the Viking #1 in the shop that I have just replaced with a Viking Ruby. All of these machines are great but I've met others who have other machines and they feel the same way about thier machines; that's the way it should be. If Viking was such a poor quality machine they wouldn't still be selling and people like the ones on here that have had thiers for years and are holding on to them wouldn't exist. Keep on loving your machines; try out different ones at different shops if you decide to buy a new one. Each one offers something different.
    I do think that there is poorer quality in the Made in China Vikings, and feedback on the internet backs up this issue. Each of us gets comfortable with the quirks of our machines, but at over $2000 I wish I checked to see if there was a positive return policy when I bought my Viking. The store demo machine was quiet, didn't vibrate, and sewed like a dream. I found out later the demo was Made in Sweden. At least the made in China ones should be priced lower by the company since it has to cost them less to manufacture. How about feedback from the Made in China Viking Sapphire owners out there. My advise here was to sew on the machine purchased at the store before taking it home, and make sure there is at least a 30 day return policy.

  17. #92
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    Quote Originally Posted by nhweaver
    Quote Originally Posted by romanojg
    As with everything, cars, computers, TVs or sewing machines; one mans love is another ones hatered of the product. There will always be either Viking lovers, Bernina lovers, etc. Also as with everything once in awhile a bad one will fall thru the crack and get sold; that is life rather it is mechanical or even the food that we eat. Alot of times shops change what they are selling in order to make a larger profit; nothing wrong with that but they should just say we changed our line and not belittle the other machine. How many times in the past few years have we heard of companines having problems and maybe facing bankruptcy and then to come out of the slump;look at Sears. I have a Singer of 26yrs that still works great, a Kenmore/Janome of 3yrs that works great and a Viking Mega quilter of 1yr; great machine and I have the Viking #1 in the shop that I have just replaced with a Viking Ruby. All of these machines are great but I've met others who have other machines and they feel the same way about thier machines; that's the way it should be. If Viking was such a poor quality machine they wouldn't still be selling and people like the ones on here that have had thiers for years and are holding on to them wouldn't exist. Keep on loving your machines; try out different ones at different shops if you decide to buy a new one. Each one offers something different.
    I do think that there is poorer quality in the Made in China Vikings, and feedback on the internet backs up this issue. Each of us gets comfortable with the quirks of our machines, but at over $2000 I wish I checked to see if there was a positive return policy when I bought my Viking. The store demo machine was quiet, didn't vibrate, and sewed like a dream. I found out later the demo was Made in Sweden. At least the made in China ones should be priced lower by the company since it has to cost them less to manufacture. How about feedback from the Made in China Viking Sapphire owners out there. My advise here was to sew on the machine purchased at the store before taking it home, and make sure there is at least a 30 day return policy.
    How do you tell if your machine is made in China or Sweeden? Mine was gently used when I bought it (7hrs used) and I know the previous owner and know that she takes really great care; she just wanted the next one up the line and could afford it so she traded mine in. I agree that you should ask to try the machine that you'll be taking home as well. As with all things they aren't all created equal even when they are supposed to be. I got a better warranty on my Viking #1 that I got on eBay than I got on my Ruby (even if I'd bought it new); eBay seller gave me a 2 yr warranty and he has the machine right now since I couldn't get it working right. I've had it almost a yr and could never get it to sew right and I have to admit that most of that time life got in the way so I didnt have time to send it back sooner but he sent UPS to the house to pick it up so that he could repair it. I would buy from him again in a heartbeat.

  18. #93
    Super Member nhweaver's Avatar
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    Quote Originally Posted by romanojg
    Quote Originally Posted by nhweaver
    Quote Originally Posted by romanojg
    As with everything, cars, computers, TVs or sewing machines; one mans love is another ones hatered of the product. There will always be either Viking lovers, Bernina lovers, etc. Also as with everything once in awhile a bad one will fall thru the crack and get sold; that is life rather it is mechanical or even the food that we eat. Alot of times shops change what they are selling in order to make a larger profit; nothing wrong with that but they should just say we changed our line and not belittle the other machine. How many times in the past few years have we heard of companines having problems and maybe facing bankruptcy and then to come out of the slump;look at Sears. I have a Singer of 26yrs that still works great, a Kenmore/Janome of 3yrs that works great and a Viking Mega quilter of 1yr; great machine and I have the Viking #1 in the shop that I have just replaced with a Viking Ruby. All of these machines are great but I've met others who have other machines and they feel the same way about thier machines; that's the way it should be. If Viking was such a poor quality machine they wouldn't still be selling and people like the ones on here that have had thiers for years and are holding on to them wouldn't exist. Keep on loving your machines; try out different ones at different shops if you decide to buy a new one. Each one offers something different.
    I do think that there is poorer quality in the Made in China Vikings, and feedback on the internet backs up this issue. Each of us gets comfortable with the quirks of our machines, but at over $2000 I wish I checked to see if there was a positive return policy when I bought my Viking. The store demo machine was quiet, didn't vibrate, and sewed like a dream. I found out later the demo was Made in Sweden. At least the made in China ones should be priced lower by the company since it has to cost them less to manufacture. How about feedback from the Made in China Viking Sapphire owners out there. My advise here was to sew on the machine purchased at the store before taking it home, and make sure there is at least a 30 day return policy.
    How do you tell if your machine is made in China or Sweeden? Mine was gently used when I bought it (7hrs used) and I know the previous owner and know that she takes really great care; she just wanted the next one up the line and could afford it so she traded mine in. I agree that you should ask to try the machine that you'll be taking home as well. As with all things they aren't all created equal even when they are supposed to be. I got a better warranty on my Viking #1 that I got on eBay than I got on my Ruby (even if I'd bought it new); eBay seller gave me a 2 yr warranty and he has the machine right now since I couldn't get it working right. I've had it almost a yr and could never get it to sew right and I have to admit that most of that time life got in the way so I didnt have time to send it back sooner but he sent UPS to the house to pick it up so that he could repair it. I would buy from him again in a heartbeat.
    It didn't say so on the box, it says "A product of Swedish Heritage". Definitely nothing saying made in China. Even On the machinewhere you can see it says "engineered and designed in Sweden", but the bottom of the machine says Made in China. Viking sure tried to make the unassuming buyer
    "think" they were getting a Swedish machine. Buyers beware!!!

  19. #94
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    Quote Originally Posted by nhweaver
    Quote Originally Posted by romanojg
    Quote Originally Posted by nhweaver
    Quote Originally Posted by romanojg
    As with everything, cars, computers, TVs or sewing machines; one mans love is another ones hatered of the product. There will always be either Viking lovers, Bernina lovers, etc. Also as with everything once in awhile a bad one will fall thru the crack and get sold; that is life rather it is mechanical or even the food that we eat. Alot of times shops change what they are selling in order to make a larger profit; nothing wrong with that but they should just say we changed our line and not belittle the other machine. How many times in the past few years have we heard of companines having problems and maybe facing bankruptcy and then to come out of the slump;look at Sears. I have a Singer of 26yrs that still works great, a Kenmore/Janome of 3yrs that works great and a Viking Mega quilter of 1yr; great machine and I have the Viking #1 in the shop that I have just replaced with a Viking Ruby. All of these machines are great but I've met others who have other machines and they feel the same way about thier machines; that's the way it should be. If Viking was such a poor quality machine they wouldn't still be selling and people like the ones on here that have had thiers for years and are holding on to them wouldn't exist. Keep on loving your machines; try out different ones at different shops if you decide to buy a new one. Each one offers something different.
    I do think that there is poorer quality in the Made in China Vikings, and feedback on the internet backs up this issue. Each of us gets comfortable with the quirks of our machines, but at over $2000 I wish I checked to see if there was a positive return policy when I bought my Viking. The store demo machine was quiet, didn't vibrate, and sewed like a dream. I found out later the demo was Made in Sweden. At least the made in China ones should be priced lower by the company since it has to cost them less to manufacture. How about feedback from the Made in China Viking Sapphire owners out there. My advise here was to sew on the machine purchased at the store before taking it home, and make sure there is at least a 30 day return policy.
    How do you tell if your machine is made in China or Sweeden? Mine was gently used when I bought it (7hrs used) and I know the previous owner and know that she takes really great care; she just wanted the next one up the line and could afford it so she traded mine in. I agree that you should ask to try the machine that you'll be taking home as well. As with all things they aren't all created equal even when they are supposed to be. I got a better warranty on my Viking #1 that I got on eBay than I got on my Ruby (even if I'd bought it new); eBay seller gave me a 2 yr warranty and he has the machine right now since I couldn't get it working right. I've had it almost a yr and could never get it to sew right and I have to admit that most of that time life got in the way so I didnt have time to send it back sooner but he sent UPS to the house to pick it up so that he could repair it. I would buy from him again in a heartbeat.
    It didn't say so on the box, it says "A product of Swedish Heritage". Definitely nothing saying made in China. Even On the machinewhere you can see it says "engineered and designed in Sweden", but the bottom of the machine says Made in China. Viking sure tried to make the unassuming buyer
    "think" they were getting a Swedish machine. Buyers beware!!!
    I'll have to check when I get home. Thanks

  20. #95
    Senior Member vschieve's Avatar
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    Viking and Pfaff and Singers are owned by SVP Corp. But the Pfaffs still are engineered in Germany and same for the Vikings; engineered in Sweden but assembled in China for both.

    I bought a brand new Viking Diamond Deluxe in May. In my 2nd class on using the machine the shop manager noted that the Exclusive Sensor System was not working properly when selected. She contacted the Viking Rep in the U.S. headquarters and was instructed to replace my machine immediately with another brand new out of the box machine. Never had a problem with the replaced machine and I have done lots of work on it since. I love love love this machine.

    From what I understand the bigger main components are still manufactured in the country of origin but the rest is "made in China" and this broadens out further to other makes also, not just Viking and Pfaff, and including Bernina. In fact a former Bernina salesman told me that Bernina was already being made in China before Pfaff and Viking.

  21. #96
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    Mine works okay, just shoddy workmanship. If something was not working they would have replaced the machine. Yesterday, I took it out and am sewing on it because I need the wide harp to top quilt. I must be sensitive to grating grinding noises, so I just turn on some music to sew.

    This machine had to be put together like the Monday produced cars. My Viking dealer no longer carries Vikings, he now is a Janome dealer and added a long arm area as well as sewing cabinetry, very upscale.



    Quote Originally Posted by vschieve
    Viking and Pfaff and Singers are owned by SVP Corp. But the Pfaffs still are engineered in Germany and same for the Vikings; engineered in Sweden but assembled in China for both.

    I bought a brand new Viking Diamond Deluxe in May. In my 2nd class on using the machine the shop manager noted that the Exclusive Sensor System was not working properly when selected. She contacted the Viking Rep in the U.S. headquarters and was instructed to replace my machine immediately with another brand new out of the box machine. Never had a problem with the replaced machine and I have done lots of work on it since. I love love love this machine.

    From what I understand the bigger main components are still manufactured in the country of origin but the rest is "made in China" and this broadens out further to other makes also, not just Viking and Pfaff, and including Bernina. In fact a former Bernina salesman told me that Bernina was already being made in China before Pfaff and Viking.

  22. #97
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    I've just read this thread with interest as I've have the Sapphire 875Q being delivered tomorrow. I have had to wait a couple of extra days for it as they ran out of stock and this one has been despatched from Germany, or so I've been informed. I have been a little rash and ordered it without test driving it, but my friends who have huskvarnas rate them very highly and one of them, who has half a dozen Janome machines, including the Horizon, has just taken delivery of the Diamond Deluxe.

    I have a 20 year old Janome and a 10 year old Brother SuperAce II. I particularly wanted the larger throat facility, and the 875 was on offer for 899 (reduced from 1099) as opposed to the 1499 (reduced from 1799) for the Janome Horizon which would probably have been my first choice.

    So I'll let you know how I get on with it
    Smile - it confuses people

  23. #98
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    I bought a Viking Sapphire 875Q almost 3 years ago, and really don't like it. It is loud, vibrates like the dickens. Has already been to be repaired twice. My 10 year old Janome 10000 is so quiet, doesn't vibrate. The Sapphire sits on the floor. I like the thread cutting feature (that was the second repair), the stitch quality is great, love the bigger harp, don't like the rickety needle threader (so primative compared to a 10 year old Janome). My friend has an older Viking and tried my machine. She calls my version that was made in China, the Walmart edition. She tried mine, and told me that I probably got a Walmart edition made on a Friday. Hers was made in Sweden.
    If life gives you lemons, make a margarita.

  24. #99
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    My machine has arrived, so I checked it's country of manufacture and it is, indeed China. I havent tried it out yet because I'm desperately trying to get my dining room straight so I can reward myself with a bit of sewing.
    Smile - it confuses people

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    Hi, Ive been researching two machines in particular, Jamome Horizon and the Husqvarna 875Q. I was really disappointed when a dealer told me that since the Vikings have been made in China, not Sweden, the quality is not as good. Problems with tension? Has anybody else heard this? Does anybody have one which has been manufactured in China? And do you have any problems? I'm going to see a Janome soon but there doesnt seem to be any Huskys locally to have a look at. Have had a little stitch on an 835 which was nice, but as its an older model it was probably manufactured in Sweden. Anybody have any comments?

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